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Holiday Inn Express & Suites Barstow-Outlet Center

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Holiday Inn Express & Suites Barstow-Outlet Center
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311 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Barstow, California
Reviewed 1 week ago

Megan was very friendly upon arrival checked us in right away and Tessi was excellent and food was fresh and stocked and she warmed my babies bottle up for me as well but housekeeping needs a lot of improvement, headhouse keeper was rude I asked her for clean linen and she didn't give me what I needed she was worried...

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Helpful?
Thank messymoney86
London, United Kingdom
Reviewed 13 December 2016

We expected our stay at the Holiday Inn Express to be nothing more than a way station on our trip west. The hotel was consistent with the quality we've come to expect from IHG's Express brand: good-sized, clean rooms; friendly, efficient service; and very reasonable prices. The Barstow HI Express was a real surprise, because we had low expectations about...

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Thank Newf-on-the-loose
St. Paul
Reviewed 5 December 2016

Based on Tripadvisor reviews and prior Holiday Inn Express experience we paid more for a room at this inn than the inn next door. The reception staff was brusque, the shower water pressure was weak, breakfast fruit was some brown bananas and green (tart) apples and the overall decor was dingy. The hotel is next to the mall and some...

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Helpful?
Thank KarenECS
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear KarenECS, Thank you so much for taking the time to let us know how we can improve. I would like to apologize for falling short. I hope your next stay in Barstow is a more enjoyable one.

London, United Kingdom
Reviewed 13 November 2016

We arrived after driving through two huge dust storms, with a massive sense of relief. We received a very warm welcome indeed and the place seemed very shiny and new and clean. Nothing could be faulted at all in our brief stay and there are plenty of amenities nearby to eat and drink. An excellent Holiday Inn Express experience.

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Helpful?
Thank HenryAbott
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear Henry Abott, The wind around here can be crazy at times. We are so glad you found us! All the staff here at the Holiday Inn Express & Suites in Barstow, CA would like to thank you for your 5 star review!

Mead, Washington
Reviewed 7 November 2016

We had a very nice stay at this hotel. My husband is disabled and requires an accessible room. The staff accommodated his needs and even upgraded us to a room with a jacuzzi. The hotel was new, very nice and also quiet! It's a little higher priced and has a $15 occupancy tax. We didn't mind this though as we...

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Helpful?
Thank Robin A
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear Robin A, Thank you so much for staying with us. We loved having the both of you as our guests and look forward to your next trip through our little town. From all of us here at the Holiday Inn Express & Suites Barstow, CA Thank you for your 5 star review!!

Dublin Ireland
Reviewed 3 November 2016 via mobile

A lovely clean and modern hotel in Barstow. The room turned out to be mini suite that could sleep up to six and had fridge and microwave. Plenty of budget eateries close to hotel. And right next door is Tangier Outlet so this could be an expensive stopover to.

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Helpful?
Thank motorcar1
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear Motorcar 1, Thank you for your kind words. Our rooms are newly renovated and very spacious. Being next to the outlet mall is a bonus. There are so many places to choose from when your ready to get lunch or dinner. Thank you again for taking the time to share your experience with us.

Rochester, United Kingdom
Reviewed 2 November 2016

I travelled with friends on a California road trip and this was our overnight stop across The Mojave Desert. We had a nice well equipped room overlooking the pool area. I cannot fault this hotel staff were helpful. The beds were comfortable and lots of towels and shower gel etc in the bathroom. An ideal stop after a long journey....

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Helpful?
Thank Acdtraveller
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear Acdtraveller, I am so glad to hear that all of your group enjoyed your stay with us. Our beds are very comfy and we did just upgrade all of our towels! We look forward to seeing all of you again on your next trip through the Mojave Desert!

Irwin, Pennsylvania
Reviewed 25 October 2016

My husband and I stayed at this property for almost 2 weeks. During this time I noticed we had to ask for washcloths, and hand towels many times, there seemed to be a shortage. Also, many of the towels were frayed and had holes in them. Back home we use these for windows or washing cars. On another note, I...

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Thank eah1216
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear eah1216, Thank you for taking the time to let us know how we can improve. I have shared your comments with all departments. We loved having you guys and look forward to your next trip to Barstow.

Reviewed 15 October 2016 via mobile

Would have been a perfect 5 star review had it not been for the general manager. Front desk was amazing and very professional our entire stay of 15 days! The housekeeping staff was pleasant and courteous everytime we saw them. In the beginning of our stay the hotel accidentally charged $1400 three times in 4 days. Thankfully Michelle and Toni...

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1Thank Ryan C
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear Ryan C, Thank you for taking the time to let us know how we can improve. I am so sorry that we fell short for you at the end of your stay. I have shared your feedback with all departments. Thank you again.

Reviewed 5 October 2016 via mobile

We needed a hotel at the last minute as we'd spent too long shopping out the outlets! Hotel was clean and the staff were friendly. The breakfast could have been a bit more but maybe there wasn't a huge selection due to it being fairly quiet. I would recommend this hotel to others.

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Helpful?
Thank tennasbrown
HIEOutlet, Front Office Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review

Dear tennasbrown, We are so glad you chose us! Thank you for taking the time to let us know how we can improve.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Barstow is located at Interstate 15 and Lenwood Road, we are adjacent to over 100 Outlet Stores at the Tanger Outlet Center and Factory Merchants Barstow. The National Training Center/Ft. Irwin and the USMC Logistics Base are nearby or enjoy our area attractions such as Calico Ghost Town, Goldstone Deep Space Tracking Station, Route 66 Museum, Mojave River Museum or the Western Railroad Museum. See natures beauty come alive at Rainbow Basin, Calico Early Man Sight and Mojave National Preserve. Whatever your reason for visiting the High Desert, treat yourself to the best Barstow has to offer! 2004 Newcomer of the Year Award Winner! 2005 Torchbearer Award Winner! ... more   less 

Additional Information about Holiday Inn Express & Suites Barstow-Outlet Center

Address: 2700 Lenwood Rd, Barstow, CA 92311-9591
Region: United States > California > California Desert > Barstow
Price Range: $138 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Barstow-Outlet Center 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Express Barstow Hotel Barstow
Holiday Inn Barstow
Hotel Style:
#5 Romantic Hotel in Barstow
#7 Family Hotel in Barstow
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Barstow-Outlet Center staff and other travellers.
1 question
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mesa, az
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Barstow-Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always ask for an accessible room.”
 of 5 bubbles RobinA189, 7 Nov 2016 | Read review
“I think all the rooms are nice and quiet, the beds very comfortable and the staff are there to please.”
 of 5 bubbles LloydM26, 21 Sep 2016 | Read review
“Upstairs rooms to avoid easy access from outside”
 of 5 bubbles JER26, 13 Aug 2016 | Read review
“A room overlooking the desert”
 of 5 bubbles biggles51, 29 Jul 2016 | Read review
“Top floor is the quietest”
 of 5 bubbles 592raymondl, 8 Jul 2016 | Read review
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