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Rushmore Express Inn & Family Suites

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Rushmore Express Inn & Family Suites
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319 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Denison, Texas
Reviewed 4 August 2016

The location was perfect for Mt. Rushmore. The room was basic. You're paying for the location not the accommodations. Breakfast was basic, not hot food. Very crowded and fend for yourself. The toilets are so low to the ground that if you have bad knees, good luck getting up!

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Helpful?
Thank Dee Ann C
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Dee Ann C, Hello and thank you for taking the time to review us! It's great that you really enjoyed our location in proximity to Mt. Rushmore--we like our location too :). Also, I'm sorry to hear you didn't have the best experience with us. Regretfully, July through the first part of August (up to the end of Sturgis bike...

Reviewed 4 August 2016

We stayed here while, shock of all shocks, we were visiting Mt. Rushmore and the Badlands. The staff couldn't be nicer. The pool was nice and the breakfast good for continental. The room was great for a family suite. The town is cute with neat shops all within walking distance.

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Helpful?
Thank Craig Z
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Craig Z, Thank you for sharing about your stay, it sounds like you had a great time with us. We hope to see you again here at Rushmore Express! Best wishes, Jennifer Rushmore Express Inn & Family Suites

Des Moines, Iowa, United States
Reviewed 3 August 2016

I found the hotel was very clean and the staff was also friendly and helpful. Yes the breakfast was nothing to crow about but we found something to eat there everyday. My kids enjoyed the pool and it was also clean and maintained. We enjoyed sitting outside at night and they had several tables and chairs out front where you...

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Helpful?
Thank Ejayz33
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Ejayz33, It sounds like your family had a great time staying with us at Rushmore Express Inn & Family Suites. Thank you for taking the time to share about your experience with us and other travelers. I'm glad to hear you enjoyed your suite specifically, as well as the pool, seating area, and location as a whole. We hope to...

Reviewed 3 August 2016 via mobile

We stayed here one night during our cross country road trip... Wouldn't stay again. We check in very late (drove here from St. Louis in one day) do we didn't do much with what the hotel had to offer. What I can say is as soon as we got to our room an overwhelming smell hit us. I can only...

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Helpful?
Thank Jackie G
Geneva, Switzerland
Reviewed 3 August 2016 via mobile

We stayed just one night to visit the Mount Rushmore. Hotel is very well situated. 5 minutes drive to the Mt Rushmore. Close to restaurants. Indoor swimming pool really good for kids and adults. Front desk personal very friendly and helpful. Fast check in Facilities really good : self laundry in the hotel. Breakfast is ok. No meat or eggs....

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Helpful?
Thank Tirouli
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Tirouli, We would definitely love to have you come back and stay with us again! Thank you for taking the time to review us, it sounds like you had a terrific time. I'll pass on your comments to our front desk staff specifically, I'm glad to hear you found our personnel friendly and helpful. :) All the best, Jennifer Rushmore...

Arlington, Virginia
Reviewed 31 July 2016

Great place to stay while in the Central Hills for a couple of nights. Centrally located for everything we wanted to do, and easy to walk to the main drag of Keystone. Enjoyed relaxing in the hot tub at the end of a long day. Easy to get back to Mt Rushmore for night program. Clean room. Fridge was an...

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Helpful?
Thank bkfisher
Littleton, Colorado
Reviewed 30 July 2016 via mobile

Great room (#342). Breakfast is AWFUL! No protein, all items seemed to be bulk purchased and thrown out for the crowd. Shared gallons of milk and juice, bulk bins for cereal that dump all over the tray on counter, packaged waffles left out for toasting, on and on, yuck! Coffee was good and I loved the organic choice, however, powder...

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Helpful?
1Thank fambetrippin
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

fambetrippin, Thank you for taking the time to review us, and for your candidness in reviewing our continental breakfast. Unfortunately our facilities limit us by the fact that we do not have a full kitchen or in-house restaurant, and as a result we are restricted by the health department in what we are allowed to offer and how we are...

Reviewed 25 July 2016 via mobile

If you are wanting an elegant Marriott or chick Westin quality hotel experience near Mt Rushmore, you will be disappointed. It doesn't exist. Breathe in/breathe out... It's going to be okay. However, once you accept that the region is comprised of motels with parking outside your room, you will quickly realize this place is a hidden gem. After exhaustive research,...

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Helpful?
2Thank Nicholas C
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Nicholas C, Thanks for the well-thought-out and overall very positive review! Thank you as well for the specific feedback. I'm glad to hear you found us a hidden gem here in Keystone. If you and your family return to the Black Hills for a visit we hope to see you again, Sincerely, Jennifer Rushmore Express Inn & Family Suites

san francisco
Reviewed 25 July 2016 via mobile

We booked the "family suite" with bunk beds and we were blown away! So so nice! I was worried as it was a bit pricey, but it was more than worth the price! Location is amazing...perfect. Lots of fun activities steps from our door, just a mile from Mt. Rushmore, and a short drive to Bear Country and Reptile Gardens!...

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1Thank kttravels
Reviewed 24 July 2016 via mobile

I thought the room was better than average. My daughter doesn't like the sink not being in the bathroom. That's the only negative mark I give it. The staff was great! The shower and the tv remote took some time to figure out?

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Thank USMCDJ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A family-friendly hotel located 2 1/2 miles from Mt. Rushmore, the Rushmore Express Inn & Family Suites combines comfort, convenience and elegance for a truly monumental stay. An indoor pool and hot tub, Fitness Center, in-room wifi and a complimentary continental breakfast are just a few amenities that the Rushmore Express offers, along with guest laundry and available meeting rooms for groups. ... more   less 

Additional Information about Rushmore Express Inn & Family Suites

Address: 320 Cemetery Rd, Keystone, SD 57751-2062
Region: United States > South Dakota > Keystone
Price Range: $185 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rushmore Express Inn & Family Suites 2.5*
Number of rooms: 84
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Also Known As:
Rushmore Express Keystone Hotel Keystone
Rushmore Express Hotel Keystone
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Questions & Answers

Here's what travellers have asked, with answers from Rushmore Express Inn & Family Suites staff and other travellers.
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Questions? Get answers from Rushmore Express Inn & Family Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside by the pool secure from the outside rooms”
 of 5 bubbles 34pc, 6 Nov 2016 | Read review
“Don't get the double queen, get the suite”
 of 5 bubbles mrssirpatrick, 25 Sep 2016 | Read review
“Pay the extra dollars for a suite. I did not see the regular rooms, but if they were anything like our suite, they would be lovely.”
 of 5 bubbles stacys240, 19 Sep 2016 | Read review
“The suites are very roomy and well lit. Love the door bell.”
 of 5 bubbles 461denisel, 12 Sep 2016 | Read review
“Ground floor rooms are easier to access.”
 of 5 bubbles royk621, 2 Sep 2016 | Read review
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