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Baymont Inn & Suites Keystone Near Mt. Rushmore

612 reviews
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Traveller (154)
Room & Suite (25)
Dining (2)
Overview
  • Excellent24%
  • Very good17%
  • Average21%
  • Poor19%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.0 Star Hotel
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Reviews (612)Write a Review
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Reviewed 28 July 2017

We booked a double room for 4 adults which included my husband and 2 children. We were so disappointed when we opened the door and saw the room. In our 35 years of booking this type of room, we have never had one so small....More

Thank brucechele
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 4 August 2017

Thank you for taking the time to review our property. We appreciate your honesty about your stay. I will take all of your comments under careful consideration as we continue to improve our hotel for future guests. I apologize that your stay was not as...More

Reviewed 26 July 2017

The rooms were small - and I am not usually staying in four and five star hotels. My two kids and I felt cramped in here. Also, the room was loud - you could hear every noise in the hall. Our room also happened to...More

Thank Jennifer G
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 27 July 2017

Thank you for your review. We appreciate your business and thank you for your honesty. I am happy to hear that your room was comfortable. Thank you for staying with Baymont.

Reviewed 24 July 2017 via mobile

I had stayed here 4 yrs ago and it was pretty good, rooms were big but it was under different management. Since the new management the rooms have gotten very small. It was just a pathway to bathroom and the beds. Not even enough room...More

Thank z28girl69
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 27 July 2017

Thank you for your review. We appreciate your business and thank you for your honesty. I apologize that your stay was not as accommodating as you'd hoped. I will be sharing your review with my staff as we continue to train and work on renovating...More

Reviewed 21 July 2017

My husband and I were looking forward to spending our anniversary at the Baymont Inn & Suites near Mount Rushmore. Boy, were we disappointed. Our room had a sleazy feel, and some unmentionables were detected in the bathroom and vanity sink. Kids running wild in...More

Thank Sue R
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 27 July 2017

Thank you for your review. We appreciate your business and thank you for your honesty. I apologize that your stay was not as accommodating as you'd hoped. I will be sharing your review with my staff as we continue to train and work on renovating...More

Reviewed 21 July 2017 via mobile

The hotel is in a perfect location right downtown. Walk to anything. Baymont just took it over and almost everything is updated. Our King suite room was in the front and the balcony overlooked the town and Mt Rushmore which was really cool. The room...More

Thank ILoveAmazingRace
Response from BHillsGeneralManager, General Manager at Baymont Inn & Suites Keystone Near Mt. RushmoreResponded 27 July 2017

Thank you for your review. We appreciate your business and thank you for your honesty. I am happy to hear that your room was comfortable and you enjoyed the view. I am sorry to hear about the beetles and the stain, I will have my...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (25)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (122)
Bathroom (3)
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Room Tips
"The suites are really nice!"
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"Go somewhere else"
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"Don't choose this hotel."
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"Rooms are VERY small."
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