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Roosevelt Inn

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Traveller (18)
Room & Suite (84)
Pool & Beach (19)
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Overview
  • Excellent38%
  • Very good37%
  • Average22%
  • Poor2%
  • Terrible1%
Travellers talk about
“teddy bear”(5 reviews)
“big screen tv”(3 reviews)
“nice game room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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Traveller rating
31
32
19
2
1
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Time of year
LanguageEnglish
31
32
19
2
1
Show reviews that mention
All reviewsteddy bearbig screen tvnice game roompresidential museumenjoyed staying hereevening light showmount rushmoreflights of stairscoffee machinetourist townrestaurants and shoppingcentral locationreptile gardenswax museumlocation is excellentupon checkclosed for the season
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11 - 15 of 85 reviews
Reviewed May 12, 2018 via mobile

It’s a fine hotel with friendly Romanian staff. The suite we had was incredibly cheap and massive. The spa bath works. The coffee machine works. The decor is redone in places but largely it looks 1997. Do note that it’s a bit out of town...More

Thank Dpms1980
Response from Al L, General Manager at Roosevelt InnResponded May 12, 2018

Thank you for the review. I am please to hear that my excellent, best in the Black Hills staff made you feel welcome and appreciated. We work hard to provide value for your money and glad to hear you found your suite affordable and massive....More

Reviewed May 4, 2018 via mobile

Its #1 for a reason. Everyone we dealt with was friendly and cheerful. The rooms were CLEAN and QUIET. I highly reccomend the rooms with balconies...the weather was so pleasant that I had the door and window open almost the entire time i was in...More

Thank Jade W
Response from Al L, General Manager at Roosevelt InnResponded May 5, 2018

Thanks for the great review. #1 hotel in Keystone is a tremendous compliment. Thank you. We our very proud of our staff, they are dedicated to providing the best service to our guests and are very friendly and cheerful. We work hard to provide clean...More

Reviewed April 18, 2018 via mobile

We got in in the evening and were upgraded to a Superior King room which was awesome but unfortunately we had to check out at 1am to get ahead of a snow storm that was rolling in. Room was very nice, lovely seating area, and...More

Thank Annelies S
Response from Al L, General Manager at Roosevelt InnResponded April 19, 2018

Thank you for your review it is appreciated. I am glad you found the room was nice and bed comfortable. I am also glad you appreciated our friendly staff, they are top notch. I am also glad you loved our location close to Mount Rushmore...More

Reviewed April 3, 2018

Good location, right next to custer wildlife loop and mount rushmore. No issues during stay and the staff was friendly. I would stay again. The pool was closed for the season which was kinda a bummer but I dont think many people visit in october....More

Thank vacation f
Response from Al L, General Manager at Roosevelt InnResponded April 6, 2018

Thanks for the review, it was much appreciated. I am so very happy that you enjoyed your stay, I am proud of my staff they are the definition of customer service. Glad you enjoyed the location and our game room. Sorry about the pool, we...More

Reviewed April 2, 2018

We chose the Roosevelt Inn , the name, and location. 3/25-3/27 As it was our Spring Break, positive and negative. I will say first that the staff was extremely accommodating and friendly. Happy to keep answering all my questions regarding the area even though I...More

Thank Pamala K
Response from Al L, General Manager at Roosevelt InnResponded April 6, 2018

Thank you for the review. The game room is open always, just had a major leak caused by plumbers, but I am sorry the room was closed. Glad you enjoyed the majority of your stay. There are many attractions open, but yes some are closed....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Indoor pool
Details
Price range
US$88 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (84)
Pool & Beach (19)
Dining (12)
Amenities (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Vicki2
February 25, 2018|
AnswerShow all 2 answers
Response from Al L | Property representative |
The pool is normally open till Oct 1st. We would love to see you stay.
1
Vote
Dana D
May 31, 2017|
AnswerShow all 3 answers
Response from Al L | Property representative |
Sorry I missed your question. We have completed the renovations for this year. Lots of nice changes. Thank you.
0
Votes
Yvonne G
October 7, 2016|
AnswerShow all 5 answers
Response from cindyrandy | Reviewed this property |
I am so sorry , but I can't remember. I know they put us on the 3rd floor, AND the elevator STOPS WORKING at 10 p.m..!! Never saw anything so stupid in my life!!
1
Vote
Room Tips
"We had an accessible room with the door opening to the outside and on the first floor."
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"some rooms have views of back side hills, nice in my opinion"
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"Most rooms have private balcony."
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"The king room with the couch and balcony was great and plenty of room for my husband and the dog."
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