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The Manor House Hotel

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Sully Road, Penarth CF64 2TQ Wales
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Traveller (34)
Dining (7)
Room & Suite (3)

About

#1 of 5 hotels in Penarth
Location
Cleanliness
Service
Value
The Manor House is a family run business we pride ourselves on our friendly service and comfortable facilities. As well as accommodation we also cater for Weddings, parties of any kind, conferences and all family occasions. We have beautiful grounds and plenty of parking space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Hiking
Conference facilities
Banquet room
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Horseback riding
Meeting rooms
Sun terrace
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Italian
210Reviews4Q+A42Room tips
Traveller rating
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  • 16
  • 5
  • 13
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Popular mentions
Emma wrote a review Aug. 2020
2 contributions1 helpful vote
I’ve just returned from a 2 night stay here with my mum and children, what a gem it was. Although the chalet itself was a bit dated it was spacious, clean and in a lovely quiet setting, it was a fantastic base to use in order to see some of South Wales. The gardens to the property were really beautiful and very well maintained. Breakfast was included in our booking and it didn’t disappoint, quiet a variety on the breakfast menu and all cooked to perfection. We also had an evening meal here, which again was lovely, one of the best steaks I’ve had in a long time. Great hospitality and well ran. Nothing we asked for was too much trouble. I will definitely be booking a return visit!!
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Date of stay: August 2020Trip type: Travelled with family
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Siobhan3401 wrote a review Jul. 2020
2 contributions
We arrived and were pleasantly surprised, the chalets are big, spacious and bright. While the decor is a little dated it's very well maintained and we thought it was very clean. We were travelling with a newborn and the space was great for the cot and all our things, plus we could park right outside to carry everything in. The only BIG issue is there is a velux sky light in the room which is completely uncovered meaning the room is daylight bright until the sun goes down - and bright again as soon as it rises (5am at this time of year!). With a newborn we needed dark to get the baby to sleep so this would rule out staying here again. I did message the property directly before posting this review, but haven't had a response. And looking at the reviews in more detail now I see they responded back in 2016 acknowledging this was an issue - but it doesn't seem to have been addressed. It's a shame because otherwise we would consider this place regularly for visits to our family who live locally. I thought it's only fair people should know about this before booking - particularly if you are travelling with babies or children who need to go to sleep early. (They dealt with covid very well with keys in the door on arrival, automatic checkin/out and a substitute continental breakfast left at our door which was sweet)
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Date of stay: July 2020
Room Tip: Chalets are not suitable for babies/children as the velux window lets the light in
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Paul W wrote a review Mar. 2020
West Sussex, United Kingdom13 contributions1 helpful vote
Although the room was basic, it was very clean and warm. The staff were very friendly and extremely helpful. We had two evening meals during our stay and both were excellent. We had an extremely deaf neighbour unfortunately the first night And insisted his tv was on full volume, the next morning we mentioned it to the manager, and after an apology, were moved to another the next day. We requested slight changes to our meal to what was on the menu and were always accommodated. Neither my wife nor myself could fault this hotel in any way and would certainly return should the need arise.
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Date of stay: February 2020
Location
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Matthew E wrote a review Feb. 2020
London, United Kingdom11 contributions1 helpful vote
It is very rare for me to write a review let alone a poor one but I can truly say that I have never stayed in a poorer hotel than this one. We traveled from London to Penarth on Thursday 31st January for the weekend and had been pleased to find a hotel during the six Nations rugby. However had we known what we were in for we would never of stayed. We knew at about 6pm we were going to be late so called the owners to inform them that this would be the case and they said no problem. We arrived earlier than expected at just gone 8pm to be told that the restaurant was closed (no closing time was mentioned in our earlier call as if it had been we would have stopped elsewhere). To be fair the owner did offer us an Anti pasti platter which we accepted as we were exhausted after our journey. But it only got worse. When we arrived back on the Friday evening we were told that the restaurant was closed! Nothing had been said to us that morning so again we went without food. Finally on the Saturday we arrived back in the hotel at 6:30pm and were asked if we wanted a drink, we said no but would be back later. Well you have by now guessed that not only was there no food but by 8:30pm the hotel was totally locked down so no drinks either! Checking out this morning I mentioned these points to the son of the owner as I thought it would be good to highlight these short comings and recommend that they inform guests that the services they offer on line are not available. No sooner had I mentioned these points than the owner actually for the first time all weekend showed he could be responsive by verbally attacking me and being incredibly rude. I travel globally with work and have stayed in hotels on every continent but I have never stayed in a worse hotel where the owner does not understand that paying guests deserve the service they are paying for. Finally I'm sure that the owner will respond to this post but if you had the decency to speak to me in a civil manner I might never of posted this review.
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Date of stay: January 2020Trip type: Travelled as a couple
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Wendy wrote a review Dec. 2019
2 contributions
We had our wedding reception here on the 27th March 1993.The next week we moved abroad and now live in England. We we're doing a Ghost hunting night in Cardiff Castle and due to the late finish we decided not to inconvenience family. So we booked a room and was pleasantly surprised with a chalet. Very clean and spacious. Could park outside our room. Brilliant. Breakfast was lovely and everyone was so friendly. Sandra your lovely husband didn't recognise me but I did him. We had a lovely chat, a look around to see what looked different. I showed a photo of our wedding outside the entrance from 1993. We also had an after one taken haha. On leaving we were presented with a bottle of wine. It was a lovely evening topped off with a walk down memory lane for breakfast. We will book again when we need a room 😁.
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Date of stay: November 2019Trip type: Travelled as a couple
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Response from Sandra C, Owner at The Manor House Hotel
Responded Dec. 9, 2019
Hello and thank you very much for your kind words! My goodness you must have seen a few changes since 1993! We weren't even an Hotel then. Thank you for thinking of us and of course you we'll look forward to welcoming you back anytime! Have a Merry Christmas! Kind regards Sandra, Manor House Hotel Penarth
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PRICE RANGE
US$62 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
manor hotel penarth
LOCATION
United KingdomWalesSouthern WalesVale of GlamorganPenarth
NUMBER OF ROOMS
18
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Frequently Asked Questions about The Manor House Hotel
Which popular attractions are close to The Manor House Hotel?
Nearby attractions include Adventure Rooms Cardiff (6.2 km), The Small Space Theatre (6.9 km), and The Bootlegger (5.4 km).
What are some of the property amenities at The Manor House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Manor House Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Manor House Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Manor House Hotel?
Conveniently located restaurants include Paletta Pizzeria, Bigmoose Coffee Company, and Brodies Coffee Co.
Does The Manor House Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Manor House Hotel?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to The Manor House Hotel?
Many travellers enjoy visiting Insole Court (6.8 km), St Lythans Burial Chamber (5.9 km), and Mansion House (6.1 km).
Is The Manor House Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.