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We stayed at the Grand Wailea for a conference. Stayed there many years ago and had forgotten how beautiful it is. The hotel room was very well appointed and appeared to be recently updated. Our ocean view room was nicely decorated and very clean.
This is a beautiful resort that we have been to many times. The staff is always welcoming and the grounds and site are top notch. Our personal opinion on the remodeling done in the rooms, is that they no longer have that beautiful Hawaiian look...More
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Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded February 17, 2016
Thank you for your loyalty and revisiting us year after year! We appreciate your feedback on our remodel and we hope to have the opportunity to keep welcoming you back.
What a disappointment! Waited for my table even though the restaurant was half empty. The waitress never offered to take my drink order, I had to ask her for a glass of wine. My dinner arrived looking like it almost slid off the plate. The...More
3 Thank Lori B
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded April 14, 2016
Mahalo for your review of your recent experience at our hotel’s restaurant. We want our restaurants to be destinations, and we strive to provide the dining experiences that exceed our guests’ expectations. I understand that you were disappointed in your dining experience, and I...More
My wife and I have visited Hawaii more than 50 times, many of those visites to Kona Village Resort. KVR hasn't reopened since the tsunami damage in 2011. In the meantime, we've been exploring new options. We made our first trip to Grand Wailea last...More
On our annual trip to Wailea, we stayed at another local five star resort this year, which we loved! However, wanting to extend our trip and enjoy the Christmas decorations at the Grand Waileia, we booked a Nani suite that had not been remodeled in...More
I would wait for services and extra services he provide and would decide... usually I am giving good tips but only in case I feel service is on great level and man is able to provide sth more than he has to...