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Grand Wailea - A Waldorf Astoria Resort

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Traveller (4346)
Room & Suite (1004)
Pool & Beach (799)
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Overview
  • Excellent59%
  • Very good22%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“water elevator”(423 reviews)
“napua tower”(390 reviews)
“lazy river”(388 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,951)
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2,311 - 2,315 of 6,716 reviews
Reviewed February 8, 2016

We stayed at the Grand Wailea for a conference. Stayed there many years ago and had forgotten how beautiful it is. The hotel room was very well appointed and appeared to be recently updated. Our ocean view room was nicely decorated and very clean. We...More

Thank sweetvt
Reviewed February 8, 2016

This is a beautiful resort that we have been to many times. The staff is always welcoming and the grounds and site are top notch. Our personal opinion on the remodeling done in the rooms, is that they no longer have that beautiful Hawaiian look...More

Review collected in partnership with Waldorf Astoria
Thank CEMatt1975
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded February 17, 2016

Aloha CEMatt1975, Thank you for your loyalty and revisiting us year after year! We appreciate your feedback on our remodel and we hope to have the opportunity to keep welcoming you back. Mahalo, Tom Donovan

Reviewed February 7, 2016 via mobile

What a disappointment! Waited for my table even though the restaurant was half empty. The waitress never offered to take my drink order, I had to ask her for a glass of wine. My dinner arrived looking like it almost slid off the plate. The...More

3  Thank Lori B
Response from GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria ResortResponded April 14, 2016

Aloha, Mahalo for your review of your recent experience at our hotel’s restaurant. We want our restaurants to be destinations, and we strive to provide the dining experiences that exceed our guests’ expectations. I understand that you were disappointed in your dining experience, and I...More

Reviewed February 7, 2016

My wife and I have visited Hawaii more than 50 times, many of those visites to Kona Village Resort. KVR hasn't reopened since the tsunami damage in 2011. In the meantime, we've been exploring new options. We made our first trip to Grand Wailea last...More

Thank George B
Reviewed February 7, 2016

On our annual trip to Wailea, we stayed at another local five star resort this year, which we loved! However, wanting to extend our trip and enjoy the Christmas decorations at the Grand Waileia, we booked a Nani suite that had not been remodeled in...More

4  Thank WorldTravelGoddess
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$444 - US$932 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 On the Beach Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Spa Hotel in Wailea
#5 Top resorts Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$444 - US$932 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 On the Beach Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Spa Hotel in Wailea
#5 Top resorts Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
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Traveller (4346)
Room & Suite (1004)
Pool & Beach (799)
Dining (299)
Amenities (54)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
hopefullyhelpful_10
May 21, 2018|
AnswerShow all 4 answers
Response from bpapesh | Reviewed this property |
I don’t know of any restrictions (perhaps size if too large) but they even blow them up at no charge. LAZY RIVER FLOATING IS ONLY ONE OF THE GREAT POOL FEATURES 🤗
1
Vote
Kimberly85044
May 17, 2018|
AnswerShow all 3 answers
Response from Peter B | Reviewed this property |
I would wait for services and extra services he provide and would decide... usually I am giving good tips but only in case I feel service is on great level and man is able to provide sth more than he has to...
1
Vote
Alwaystubed
May 16, 2018|
AnswerShow all 3 answers
Response from 130avar | Reviewed this property |
They do with some lovely Hawaiian blends.
1
Vote
Room Tips
"Walls are thin, so choose a room furthest away from the lobby, to lessen the foot traffic going by each day"
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"Stock up on groceries and drinks ahead of time if you do not want to pay the hotel rates...they can be..."
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"Napua Towers has amazing views plus happy hour cocktails and complimentary breakfast."
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"We had a garden view room. The gardens are gorgeous! The nice thing is we had a lovely ocean view as well."
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