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All reviews high tea old world charm chateau tongariro ruapehu room new wing main restaurant grand old lady plunge pool scones piano player pihanga cafe afternoon tea new zealand dining room national park celebration package golf course
Tired property on both the inside and outside - looks like they are raking in the profits and deciding to not spend it on the property up-keep. Afternoon Tea was not too bad with a good selection of sandwiches and sweets. Staff needs training as...More
We were booked under a 'Celebration' package by my partner (now fiancé).
We had a wonderful stay and were very impressed with the food in the Ruapehu room for the two dinners we enjoyed there. We really could not fault the meals; just superb!
Date of stay: August 2018
Thank Therese K
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded August 24, 2018
Dear Therese K, First of all we would like to congratulate you on your recent engagement and we wish you all the best. Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of...More
The Chateau is an absolutely stunning building, in an incredible location. Driving up to it was quite an experience, seeing it's grand facade come into view agains the backdrop of snow-capped mountains. We were excited! And so imagine our disappointment when we entered the property...More
The sight of the Chateau at the bottom of Mount Ruapehu is still such an awesome sight after many years of travelling up and down the North Island.
A welcome respite when travelling with great staff, welcoming lounges and delicious food. A relaxing swim in...More
Date of stay: January 2019
Thank Katrina D
Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro HotelResponded 2 days ago
Dear Katrina D,
Thank you for your wonderful review of the hotel.
We are glad your enjoyed your stay and felt welcome with us.
Hope to see you again soon.
Rooms Division Manager
The hotel is in a great location and our room was very good. However we had a number of issues with the food and service. The food in the "Signature restaurant " was not great the one time we ate there. My wife's main course...More
Response from deendayals2017 | Reviewed this property |
Yes, there is a free public transport from the base to the ski base. This operates on a regular schedule and is a complimentary service collecting people fro various car parks on the way and takes them to the base where the... More
Yes, there is a free public transport from the base to the ski base. This operates on a regular schedule and is a complimentary service collecting people fro various car parks on the way and takes them to the base where the ski lifts etc operate.