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Chateau Tongariro Hotel

Traveller (1008)
Room & Suite (216)
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Reviews (2,052)
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1,815 results
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74
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618
653
330
140
74
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All reviews high tea old world charm chateau tongariro ruapehu room new wing main restaurant grand old lady plunge pool scones piano player pihanga cafe afternoon tea new zealand dining room national park celebration package golf course
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1 - 5 of 1,815 reviews
Reviewed yesterday

Tired property on both the inside and outside - looks like they are raking in the profits and deciding to not spend it on the property up-keep. Afternoon Tea was not too bad with a good selection of sandwiches and sweets. Staff needs training as...More

Date of stay: January 2019
Thank Quest669726
Hotel's Favourite
Reviewed August 23, 2018

We were booked under a 'Celebration' package by my partner (now fiancé). We had a wonderful stay and were very impressed with the food in the Ruapehu room for the two dinners we enjoyed there. We really could not fault the meals; just superb! The...More

Date of stay: August 2018
Thank Therese K
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded August 24, 2018

Dear Therese K, First of all we would like to congratulate you on your recent engagement and we wish you all the best. Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of...More

Reviewed yesterday

The Chateau is an absolutely stunning building, in an incredible location. Driving up to it was quite an experience, seeing it's grand facade come into view agains the backdrop of snow-capped mountains. We were excited! And so imagine our disappointment when we entered the property...More

Date of stay: December 2018
Thank jonbills
Reviewed 2 days ago

The sight of the Chateau at the bottom of Mount Ruapehu is still such an awesome sight after many years of travelling up and down the North Island. A welcome respite when travelling with great staff, welcoming lounges and delicious food. A relaxing swim in...More

Date of stay: January 2019
Thank Katrina D
Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro HotelResponded 2 days ago

Dear Katrina D, Thank you for your wonderful review of the hotel. We are glad your enjoyed your stay and felt welcome with us. Hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager Email: rdm@chateau.co.nz

Reviewed 4 days ago via mobile

The hotel is in a great location and our room was very good. However we had a number of issues with the food and service. The food in the "Signature restaurant " was not great the one time we ate there. My wife's main course...More

Date of stay: January 2019
Thank TonyW398
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Questions & Answers
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NewZealandJohn
November 8, 2018|
Answer
Response from deendayals2017 | Reviewed this property |
Yes, there is a free public transport from the base to the ski base. This operates on a regular schedule and is a complimentary service collecting people fro various car parks on the way and takes them to the base where the... More
1
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telzangel
November 29, 2016|
AnswerShow all 4 answers
Response from Guido P | Reviewed this property |
Yes it does
0
Votes
Room Tips
"be prepared for a long wait to get served"
Quest669726
yesterday
Read review
"Don’t book the Heritage Wing in summer or request not to be on the top floor. It is stuffy and hot in the..."
728kerrys
5 days ago
Read review
"Overpriced hotel, not a 4* experience, poor amenities, need refurbishment"
vladimirv_11
1 week ago
Read review
"I would choose somewhere else"
Turnerat
2 weeks ago
Read review
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PRICE RANGE
US$128 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bayview chateau tongariro hotel tongariro national parkbayview chateau tongariro national park
FORMERLY KNOWN AS
Bayview Chateau Tongariro
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionTongariro National ParkWhakapapa
NUMBER OF ROOMS
106
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