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Heartland Hotel Fox Glacier

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Heartland Hotel Fox Glacier
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186 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Dehradun, Uttarakhand, India
Reviewed 10 December 2015 via mobile

Got a tiny room with a decent bath windows opening to car park and cafe room no 38 , u can hear people laughng and everythng late nite ,table lamb nt working , staff very helpful and co operative , free wifi , free car park , ok breakfast. Thats it ur choice stay if u lyk i wont.

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Helpful?
1Thank Mohitnavy
Melissa-A-Alexander, General Manager at Heartland Hotel Fox Glacier, responded to this review

Good morning Mohitnavy, Thank you for taking the time to place feedback regarding your recent stay with us at the Heartland Hotel Fox Glacier. We have a variety of rooms available at our hotel in three accommodation blocks, my apologies that your room was not up to your expectations on this occasion. My team members pride themselves on being able...

Hanoi, Vietnam
Reviewed 1 December 2015

Now there is not much at Fox Glacier, but an ancient hotel (in NZ terms) with comfortable rooms with balconies overlooking the countryside and a great buffet breakfast, is more than I expected. Indeed, for one raised on 5 star hotels, I loved its quirkiness, like being in the old wild west. The staff were good even if they were...

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Thank Mel B
Melissa-A-Alexander, General Manager at Heartland Hotel Fox Glacier, responded to this review

Good afternoon, Thank you for taking the time to place feedback on your stay with us at the Heartland Hotel Fox Glacier. It is warming to hear you enjoyed the unique charm of our West Coast property, being one of the oldest buildings in Fox Glacier. We truly hope you enjoyed the rest of your holiday in New Zealand. Kind...

burbank
Reviewed 9 September 2015

If your going to FJG and FG, then I would expect you would be spending most of your awake time hiking and trekking and just want a hot shower, good meal and nice bed to come bad to yes? The Heartland restaurant has an awesome dinner menu. The rooms are super basic. They have self service laundry which was really...

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Thank enizagam
Melissa-A-Alexander, General Manager at Heartland Hotel Fox Glacier, responded to this review

Good morning enizagam, Thank you for taking the time to place feedback on your recent stay with us. I am pleased to hear you enjoyed your experience in our Restaurant, my team take pride in offering friendly service and you message has been passed on to them. Fox Glacier is a gem on the West Coast, and we are privileged...

Victoria, Australia
Reviewed 20 July 2015

By the time we reached here after a long journey we were glad of somewhere to stay . Just as well because the room we got was more like a hostel room . It was Basic with a view of the next door neighbours backyard , with no privacy curtains and windows that didn't close properly . We may have...

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Thank David A
Melissa-A-Alexander, General Manager at Heartland Hotel Fox Glacier, responded to this review

Good morning David A, Thank you for taking the time to place feedback regarding your recent stay with us. My apologies that you were unhappy with your room, I take note that you felt there was no privacy and I can assure you this is an issue we are currently addressing. We are in the process of refurbishing 31 of...

london
Reviewed 10 June 2015 via mobile

We thought we had arrived at the wrong hotel - but this was one of the better ones in Fox Glacier! Very basic - cleanish - we were booked as a couple but then our daughter who is travelling in NZ decided to join us so we changed to a family room - this was average to poor. The hotel...

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Thank Helen F
Melissa-A-Alexander, General Manager at Heartland Hotel Fox Glacier, responded to this review

Good afternoon Helen19 and thank you for taking the time to place feedback regarding your recent stay with us here at the Heartland Hotel Fox Glacier. We are currently in the process of having our accommodation rooms refurbished, which will see a face lift of the family room which you were staying in - my apologies that the current rooms...

Reviewed 17 May 2015 via mobile

Modern and Clean with a huge bed, Hotel manager was an outgoing and helpful person. Room was spacious and roomy. We would recommend staying at the Heartland Hotel. Its close to other hot spots like "The White Pub " which does amazing food in there restaurant.

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1Thank Annette M
Singapore
Reviewed 7 May 2015

We visited this area in mid-dec 2015 on a bus tour and stayed in Heartland Hotel for a night. We were not expecting much in the first place as the hotel is in a quiet small town (smallest population I heard). There were a couple of tour buses at the hotel but it didn't make a dent in the serenity....

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Thank zutzut
Swansea, United Kingdom
Reviewed 14 April 2015

on booking in we were told that we could not eat in the hotel as there were two coach parties booked in. They could not recommend their sister hotel a mile away either. however the rooms were adequate if small. The self service laundrette was useful. one thing to note the nearest ATM is. 10 miles away

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Thank david a
Reviewed 7 April 2015 via mobile

We had an interesting night at Heartland Hotel. The room was basic but clean and functional. The bathroom was clean but the shower was only seperated by glass on one side and a curtain. As soon as we used the shower the whole floor was wet and there was nowhere dry to keep a change of clothes. Additionally when we...

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Thank Lizah77
Liverpool
Reviewed 7 April 2015

I was booked in here for two nights as part of a tour. The service was a little formal, but efficient - e.g. my bag was whisked away to my room before I had even realised. Breakfast was the usual hot and cold fare, but better than some I've had, and the complimentary newspapers in the dining room was a...

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Thank Love Travelliing

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service

Additional Information about Heartland Hotel Fox Glacier

Address: 11 Cook Flat Road | P O Box 2, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Price Range: $138 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartland Hotel Fox Glacier 3*
Number of rooms: 167
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Fox Glacier staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a room on the street, can hear everything that goes on!”
957gracew, 18 Mar 2017 | Read review
“Ground floor if you must stay here”
545carens, 8 Mar 2017 | Read review
“Go elsewhere”
M5791MIbobr, 20 Feb 2017 | Read review
“Check your TV is working.”
AddickMark, 5 Dec 2016 | Read review
“Avoid main floor rooms. Ask for a room with a king bed.”
l0vet0travelCalgary, 18 Mar 2016 | Read review
5 of 5