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Scenic Hotel Franz Josef Glacier Hotel

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573 Reviews from our TripAdvisor Community

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Showing 536: English reviews
Newcastle, United Kingdom
Reviewed 7 March 2016

The accommodation is motel style with several 2 storey blocks arranged around a central reception, bar and restaurant area. Our room was 102 on the ground floor. It was a big room with a double and a single bed, a desk & pouffe, 2 chairs, a table, fridge, iron & ironing board, hairdryer and T & C making facilities. There...

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Helpful?
2Thank Dave H
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Dave H, Thank you for leaving a detailed review of your stay at the Scenic Hotel Franz Josef Glacier on TripAdvisor.com. It is true that the layout of our hotel remembers more on a motel/resort style like accommodation but due to the included restaurant and bar facilities we are proud to call ourselves a hotel. Best regards, Alexander

Kuala Lumpur, Malaysia
Reviewed 5 March 2016 via mobile

Lisa piebel Was looking forward to stay at one of the best hotel in Franz josef after long 400km drive from Queenstown. Upon reaching the hotel, the lobby was blocked by a tourist bus which was waiting to collect keys. After waiting 5 minutes the bus did not move to give way to waiting car in. Honk the bus to...

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2Thank JimmyKL
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear JimmyKL, I appreciate the time you took to send us your feedback. It is disappointing to see that your stay at the Scenic Hotel Franz Josef Glacier did not meet your expectation. And most disappointing is that this has prompted you to review the hotel the way you did. I can only hope that other hotels have managed to...

Cardiff, United Kingdom
Reviewed 1 March 2016

Really nice hotel, ideally located, easy to walk to all the bars and restaurants in town. Room was clean with a very nice bathroom. Staff were very helpful at checkin. You can park right outside most of the rooms and they had free wifi which is always a bonus. Great place to stay.

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Thank Nathan B
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Nathan B, Thank you for your kind review. We have enjoyed looking after you and would love to welcome you back in the future. Best wishes, Alexander

Beaconsfield, United Kingdom
Reviewed 1 March 2016

More a motel than a hotel with bedrooms spread over two other buildings. A bit of a nuisance if you are unloading/loading etc during bad weather as in our case.The bedrooms and public rooms are nice and the staff excellent. We also enjoyed a good meal.

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Thank leisuretourist_11
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear leisuretourist_11, Thank you for staying at the Scenic Hotel Franz Josef Glacier during your recent holiday in New Zealand. Please stay in touch and keep us in good memories. Best regards, Alexander

Reviewed 29 February 2016

We stayed here for two nights while visiting Franz Josef. The location is excellent as it is right by the town square close to dining and all the activities. The rooms were nice and clean and they provide free wifi. The breakfast buffet was pretty good if included but due to proximity it may be nice to try some of...

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Thank Meagan T
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Meagan T, Thank you for providing us with your valued feedback. I am please to see that you have enjoyed your stay with us and your visit to Franz Josef Glacier. Thank you also for pointing out the central location of our hotel, which allows guests to explore the township without relying on any motorised transportation. We would love...

Reviewed 25 February 2016 via mobile

We stayed here on our trip around NZ South Island, and enjoyed it very much . Our first impression of the accommodation was like a Butlins holiday camp, living off a long low level corridor with rooms either side . The room we had was not big but very cozy and the beds were very very comfortable, bathroom again was...

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Thank Peter S
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Peter S, Thank you for posting a review of the Scenic Hotel Franz Josef Glacier on TripAdvisor.com. I am glad to see that you have enjoyed your stay with us. With best regards, Alexander

Canberra, Australia
Reviewed 22 February 2016

Very easy to find, good location, lovely comfortable rooms, excellent restaurant, nothing too much trouble for the staff - there's even a big jar of marshmallows left out for toasting over the log fire in the bar! Venison + scallops excellent, great wine choices, best mango sorbet I've ever eaten, magnificently comfortable beds. Only slight whinge is the delicacy of...

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Thank Ruth O
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Ruth O, Congratulation to writing the 400th review for the Scenic Hotel Franz Josef Glacier on TripAdvisor.com. And thank you for leaving kind words! I am pleased to read that you have enjoyed your stay with us. I will happily pass on your feedback to our kitchen team as it is great recognition for all the hard work they...

Sydney
Reviewed 21 February 2016

Good location walk to town. Clean room, everything we needed though bed too soft for us. Had a fabulous meal with husband and teenage son who loved his lamb shanks and my fish was fresh and delicious. Great service and friendly staff in restaurant. Best garlic bread ever. Little noisy outside room in the morning but Franz Josef is a...

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1Thank Mardi S
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Mardi S, Pleasing to hear that the team looked so well after you and your family. The lamb shank dish on our menu is the most popular dish on the menu by far and I do not wonder why. Thank you for not hesitating to recommend us to others. We appreciate your feedback. Best regards, Alexander

London, United Kingdom
Reviewed 19 February 2016

Arrived to find someone had double booked our rooms! However, this was swiftly corrected and the free drinks at the bar helped. The staff were very pleasant and all the food was great. The hotel is situated on the main road opposite the helicopter park. However this caused us no problems.

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Thank Kevin D
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Kevin D, Once again apologies for our oversight in allocating your room but it is good to know that not all was lost and the team managed to turn the situation around and you took good memories home. Please stay in touch and visit again. Best regards, Alexander

New Bern, North Carolina
Reviewed 18 February 2016

This is a great hotel to stay at to see the scenery. The rooms are large and modern. The beds a little soft but I like them that way. You also can enjoy the hot tubs after walking all day. Centrally located, the hotel is an easy walk to restaurants and shopping.

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Thank Ontour4444
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Ontour4444, I am pleased to read that you enjoyed your stay with us and took positive memories with your home. We would love to welcome you back to the hotel when you are next in the Glacier Country region so please stay in touch. Yours sincerely, Alexander

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 

Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: $192 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Franz Josef Glacier Hotel
Hotel Style:
#4 Family Hotel in Franz Josef
#7 Luxury Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Scenic Hotel Franz Josef Glacier Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles NipunKhetan, 8 Feb 2017 | Read review
“consult Sonal Sharma, he will understand your requirements and help you to choose right room”
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“Ask for higher up floors.”
 of 5 bubbles tanikah2017, 1 Jan 2017 | Read review
“Definitely get a double Superior room.”
 of 5 bubbles , 29 Nov 2016 | Read review
“Ask for a bigger room”
 of 5 bubbles 984evelyns, 28 Nov 2016 | Read review
5 of 5