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Rainforest Retreat

1,451 reviews
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Traveller (330)
Room & Suite (111)
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Overview
  • Excellent35%
  • Very good39%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“tree lodge”(89 reviews)
“all you can eat”(29 reviews)
Free Internet
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
4.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,451)Write a Review
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Reviewed 2 days ago via mobile

We stayed here for one night. The sites were medium sized but had enough room for Campervan & a table & chairs. It is set among a rainforest so it is very pretty & has scenic views. Bathrooms are quite good. Laundry was very busy...More

Thank Chloe C
Hotel's Favourite
Reviewed 18 March 2017 via mobile

Where to begin...we drove down from Hokatika. We arrived to our 3-bedroom Tree House and were immediately thrilled. Our family of five (3 boys) all loved the fact that we were secluded and surrounded by lush vegetation. It was gorgeous. The cabin was very new,...More

Thank GinaLCP
Reviewed 1 week ago

Newly built- just a couple of weeks before our stay. Modern furnishing and luxurious appointment. In room spa was the highlight- very relaxing after long treks. Great location in town center. Breakfast basket delivered everyday was very hearty and yum! The fridge had wine, beer...More

Thank Indiantraveljunkie
Reviewed 1 week ago

We stayed two nights here in their petite ensuite rooms on a recent trip to the West Coast and enjoyed our stay! The backpacker lodge cooking facilities in the kitchen were excellent - lots of elements, pots, utensils etc. for everyone to use. Our room...More

Thank Stephanie K
Reviewed 1 week ago via mobile

I have already spoken to various members of the staff and the manager, so this review should not be a surprise to anyone. Staff is extremely rude, restaurant is not accommodating, and we were double charged (and it took me 4 days to finally get...More

Thank Chicago_Traveller93
Response from oscar767, General Manager at Rainforest RetreatResponded 1 week ago

Dear Chicago_Traveller93 You are correct this review did not come as a surprise to us. It is such a shame you failed to mention so many factors of your stay. In December we welcomed over 5000 guests and as you will see from reading other...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$51 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Franz Josef
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$51 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Franz Josef
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (330)
Room & Suite (111)
Dining (22)
Pool & Beach (5)
Hotel & Grounds (216)
Bathroom (21)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
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DR_PLM
12 April 2017|
AnswerShow all 5 answers
Response from Karishma S | Reviewed this property |
I am not aware of the bus stop as we were in our own car but the hotel is in the main town. Everything is walking distance from the hotel . I guess the bus stop would be also nearby .
0
Votes
Laura B
9 July 2016|
Answer
Response from Andrew J | Reviewed this property |
Hi, We stayed in the tree house and it is very private and secluded. No walking traffic or motor vehicles go past it. So if you are after that I would highly recommend it. I can't really comment on the cabins as we didn't... More
1
Vote
Room Tips
"Grab the Tree Lodge room, you wont be disappointed"
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"Out of all the rooms, the rooms looking on to the mountains & glacier offer the most scenic views."
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"Choose another hotel"
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"They all seemed to be good to us."
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