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The hotel is a standard Fairfield Inn. The room had a nice pull out sofa, two televisions, two microwaves and a mini-fridge. The staff was friendly and welcomed us with a smile. The staff is why this hotel was saved from a two star review....More
Response from chester800, Manager at Fairfield Inn & Suites MaconResponded 2 weeks ago
We recognize your time is valuable and appreciate the feedback you have provided.
Maintaining a fresh atmosphere within our guest rooms always a key priority. On behalf of the entire team at Fairfield Inn & Suites Macon, I sincerely apologize for falling short...More
We stayed in a room that offered two queen size bed. There was no microwave oven in the room. When we asked for it we were told this is offered for the guests who stays minimum 3 days or so; since we needed to heat...More
Response from chester800, Manager at Fairfield Inn & Suites MaconResponded 4 weeks ago
Thank you for taking the time to share your recent experience with us. I sincerely apologize for falling short of not only meeting your expectations, but ours as well due to not having a microwave in your room . Rest assured, the feedback...More
The hotel was beautiful and the staff was very courteous. Matthew checked me in and he was awesome. I was in Georgia for a family event and any future plans to come to Georgia I will be staying at this hotel.More
Thank Red Wing W
Response from chester800, Manager at Fairfield Inn & Suites MaconResponded May 29, 2018
Dear Red Wing W,
Thank you for taking the time to share your recent experience with us and most especially for the kind words. We are so pleased to hear that you found our hotel beautiful and our staff friendly especially Matthew.
We hope to...More
I travel for a living so I will say it is a good place for a road warrior. The staff was really helpful and the place was clean. The bathrooms are a little dated, but they will do. Check-in and check-out were a breeze. It...More
Response from StuartW2323, General Manager at Fairfield Inn & Suites MaconResponded May 1, 2018
Thank you for your kind feedback. We look forward to serving you again in the future.
To begin with, the property is very visually appealing. Well laid out and manicured. Staff is very friendly and helpful. All else being equal, this would be a good place to stay.
Unfortunately, the noise is unbearable! The train runs just behind the property and...More
Thank Richard L
Response from chester800, General Manager at Fairfield Inn & Suites MaconResponded May 1, 2018
Dear Richard L,
Thank you for taking the time to share your recent experience with us. I am happy to hear that my team was friendly and helpful. Please accept my sincere apology for the inconvenience you have encountered due tot the train and other...More