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Rude front desk, Miss led accommodations, had to ship in air mattress as all was booked due to convention we were attending. When toilet backed up we were handed a plunger, no house keeping unless you stayed 7 days.More
1 Thank Nancy B
Response from IHGService, Guest Relations Manager at Candlewood Suites Salt Lake City - AirportResponded 9 October 2016
Dear Nancy B,
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. However, we regret to read that the type of services and condition of the room received did not meet your...More
Spent four days seeing sights around Salt Lake City
The room was clean spacious and well equipped. They had many extra items to loan. Would recommend this candlewood suited. We had 3 rooms and the staff was able to put us together.
Good location with...More
Upon check our girl was great!! First night in the evening shift but everything went smoothly. Plus needed a few directions and she helped us with everything.
Have to admit room was a bit strange, walk through the bedroom to get to the living room....More
The poor girl at the desk had just been harangued by someone with a bad booking, but was perfectly friendly and professional. Clean, spacious rooms, comfortable beds, not too much noise. Easy location if you're on the road or flying, also quite close to downtown....More
We arrived after a 12 hour drive needing to rest and relax. After waiting on the desk attendant to help 2 other guests I was told that they didn't have a room. I showed her my confirmation number and she responded that this happens with...More
2 Thank Glenda E
Response from IHGService, Guest Relations Manager at Candlewood Suites Salt Lake City - AirportResponded 30 July 2016
Dear Glenda E,
Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. I am sorry to hear about the problems you encountered with your reservations at the hotel. It is not...More
US$88 - US$132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Salt Lake City
Also Known As
Candlewood Suites Salt Lake City - Airport Hotel Salt Lake City ,