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All reviewsfront desknecessary amenitiessalt lakehotel restaurantan excellent hotelnext morningbathroom doorstayed here for one nightmini fridgewould stay againrental carroad tripworkout roombed was very comfortablefree shuttleeasy accessbusiness trip
We crashed here for an evening- didn't spend the night as we had a flight to catch. But after a busy day it was nice to let the kids swim and relax a bit before it was time to leave. There's coffee and fresh cookies...More
Very tired family coming in on a late flight is not fun ever! But this hotel made it work for us and we very much appreciated it!! called and they came to pick up us up right away. Driver was so helpful and kind with...More
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 2 weeks ago
Thank you for choosing to stay at our Holiday Inn & Suites Salt Lake City Airport West. We are flattered by your compliments on our complimentary 24 hour airport shuttle, our pleasant front desk agents and breakfast the next day.
We also appreciate...More
The tripadvisor app states they allow pets, but I was told at the front desk that they do not allow pets. One of them needs to help travelers and update/correct details regarding the allowance of pets.
The last night of our vacation, taking early flight the next morning. Shuttle service to and from airport very easy. Hotel is only 5 minutes from airport. The hotel was clean, decor pleasing, staff helpful. The air conditioner was thankfully very quiet. The breakfast was...More
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 4 days ago
Thank you for choosing to stay at our Holiday Inn & Suites Salt Lake City Airport West hotel. We are flattered to hear you enjoyed our complimentary 24 hour airport shuttle, clean and quite guestrooms, as well as our full service restaurant.
We had spent 12 hrs driving and needed a place to crash for the night. We ASSUMED there would be free breakfast when I booked (because we have always had a free breakfast at Holiday Inns). However, there is a bar/restaurant in the hotel and...More
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 1 week ago
Thank you so much for taking a moment to review our hotel. We are glad to hear you had a quiet stay.
We also appreciate your feedback regarding breakfast. As a full service Holiday Inn & Suites, complimentary breakfast is not one of...More
I have never responded to a review placed by someone else. I really have no idea what this is about. Please respond and let me know if this is in error, or provide the info for me to review. I am certain this is... More
I have never responded to a review placed by someone else. I really have no idea what this is about. Please respond and let me know if this is in error, or provide the info for me to review. I am certain this is not something I did.
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"If there is an emergency at this hotel, you are on your own!!"