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DoubleTree Suites by Hilton Hotel Salt Lake City

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Traveller (194)
Room & Suite (334)
Dining (26)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“cookies”(122 reviews)
“double tree”(64 reviews)
“living room”(36 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Offers from DoubleTree Suites by Hilton Hotel Salt Lake City
Special Offer: Double Points, Every Stay
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Offers from DoubleTree Suites by Hilton Hotel Salt Lake City
Special Offer: Double Points, Every Stay
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,268)
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1,239 results
Traveller rating
655
354
136
55
39
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655
354
136
55
39
Show reviews that mention
All reviewscookiesdouble treeliving roomcovered parkingsalt lakefree parkingfront desk stafffree breakfastvery nice hotelenjoyed my staytemple squareshuttle servicebusiness tripgreat roomclose to downtownrooms are largenice stay
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1 - 5 of 1,239 reviews
Reviewed 2 days ago

Nice large rooms, but order I placed upon arrival didn't make it until the next day. They removed the charge from my bill. The staff was very nice and the digital key was very easy to use. Close to everything in downtown and easy to...More

Thank Julie K
Hotel's Favourite
Reviewed 9 February 2018 via mobile

Arrived at SLC airport. The hotel's shuttle picked me up at the airport and 25 minutes later I was checked in. Very pleased to see the large parlor area with a sink and refrigerator. The 2 rooms are separated by a door. I really liked...More

Thank EllePlusJohn
Response from Joe S, General Manager at DoubleTree Suites by Hilton Hotel Salt Lake CityResponded 18 February 2018

Hello EllePlusJohn! Thank you so much for taking the time to review our hotel, that is truly the only way that we can do better. We are so glad that you received excellent service by each department and will share your feedback with the team....More

Reviewed 1 week ago

Stayed here for business but it's close enough to all the great things the downtown area has to offer. The shuttle service took us to many different locations around downtown (within 1 mile). The staff was friendly, the rooms were big and very clean. Would...More

Review collected in partnership with DoubleTree by Hilton
Thank elebele68
Response from Jessica C, Director of Guest Experience at DoubleTree Suites by Hilton Hotel Salt Lake CityResponded 1 week ago

Thank you so much for the amazing review elebele68! We love our location as it is walking distance to everything and if you don't ever feel like walking, we have a great team of shuttle drivers that will take you to the airport and anywhere...More

Reviewed 1 week ago

Mold on window sill, chipped furniture, stains on sheets and towels, dirty shower, etc. When I arrived, I had to change rooms because faucet in original tub was leaking. When moved to the new room, I realized this was going to be a nasty stay....More

Review collected in partnership with DoubleTree by Hilton
Thank Jami G
Response from Jessica C, Director of Guest Experience at DoubleTree Suites by Hilton Hotel Salt Lake CityResponded 1 week ago

Hello Jami G! I am so very sorry to hear of your poor experience with the cleanliness of your room. That is not our typical standard and is unacceptable. We will immediately correct this behavior so that no other guest will have the same experience....More

Reviewed 2 weeks ago via mobile

I was greeted by Juliana at the front desk with a big smile, she explained the pool, fitness center and gave me a great room with fabulous view also gave me warm chocolate chip cookie. I like Double Tree because it has great customer service,...More

Thank Sibelcay
Response from Jessica C, Director of Guest Experience at DoubleTree Suites by Hilton Hotel Salt Lake CityResponded 1 week ago

Greetings Sibelcay! Thank you so much for taking the time to give us a wonderful review. Juliana has a great smile and greets guests in a warm and welcoming way. We are so glad that you enjoyed your time here and look forward to seeing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Salt Lake City
#5 Romantic Hotel in Salt Lake City
#5 Family Hotel in Salt Lake City
#9 Business Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Salt Lake City
#5 Romantic Hotel in Salt Lake City
#5 Family Hotel in Salt Lake City
#9 Business Hotel in Salt Lake City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (194)
Room & Suite (334)
Dining (26)
Pool & Beach (23)
Amenities (50)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Japruzze
30 April 2017|
AnswerShow all 3 answers
Response from Joe S | Property representative |
Looking forward to welcoming you to the DoubleTree Suites by Hilton Salt Lake City. The shuttle runs from 5a to 1a. We do provide complimentary shuttle around the downtown area, although it is based on availability. As... More
0
Votes
Luci-anne Ling S
15 November 2016|
Answer
Response from Blake S | Property representative |
Good Afternoon Luci-anne! We do have several rooms that connect to the room next door - in addition to two Presidential suites that each have a room with one King bed, and a room with 2 Queen Beds. If I can be of any... More
0
Votes
Jeff N Shelley G
6 July 2016|
AnswerShow all 8 answers
Response from Blake S | Property representative |
Good Morning, Unfortunately, we don't have any rooms that feature balconies, or that allowing smoking. In fact, all hotel rooms in the State of Utah are non-smoking. Our windows do open on the 2nd and 3rd floor - and I... More
0
Votes
Room Tips
"the east side has limited mountain views and was nice"
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"The only warning, don't be deceived by the shear living room window curtains if you are dressing - you..."
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"They are all good!"
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"If you are a Honors member you can get on 7th-9th floor where there are new showers."
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