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Salt Lake Marriott Downtown at City Creek

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Salt Lake Marriott Downtown at City Creek
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579 Reviews from our TripAdvisor Community

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Showing 556: English reviews
2 reviews
Reviewed 3 days ago NEW

Very nice, clean property. I was impressed by the way the management and front desk employees treated me and the other members of my party. It's a very nice and convenient setting, and overall a very nice property.

Helpful?
Thank KristinaandAaro... K
Flemington, New Jersey
Level Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

You can't beat the location, easy walk to Temple Square and many local attractions and restaurants. Convenient ample parking on site, easy in and out policy too. Property does show its age however, the up charge 'corner' room is not worth the extra money as that side window can be quite small.

Helpful?
Thank Frederick G
Jackson, Wyoming
Level Contributor
12 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Let's start with staff, they were AWESOME! When we arrived with confirmation in hand our room booking had not been received. Front desk staff went above and beyond to accommodate our desires high floor overlooking Temple square. We arrived at the room which had a weird odor extremely small bathroom. The room had one chair and a desk chair for... More 

Helpful?
Thank JR6111
MarriottCityCreek, Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Dear JR6111, Thank you for taking the time to share details of your experience at the Salt Lake Marriott Downtown at City Creek. Regarding condition of the guest rooms, we have a renovation scheduled in the near future and we will be sure to provide a highly functional space and stylish decor that meet the modern needs of our valued... More 

Seattle, WA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

Remember decades ago when Marriott was a mediocre hotel, run down, etc. Well, they forgot to tell Salt Lake City that they needed to step up their game. $250 per night for a cracked sink, peeling ceiling popcorn, peeling paint in the bathroom, every single piece of furniture is cracked, dented or damaged. Ice machine out of ice. Soda machine... More 

Helpful?
Thank SteveTTT
MarriottCityCreek, Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Dear SteveTTT, Thank you for sharing your experience in regards to your recent stay at the Salt Lake Marriott Downtown at City Creek. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of your sleeping room.... More 

Jenkintown, PA
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

This hotel is very well located, which is the major reason we chose to stay there. It's an older hotel, and while it's very clean, the bathrooms, especially, are dated. The staff is very helpful and friendly, and I would definitely stay there again. Rooms on the upper floors are quiet. The hotel has a nice pool but no attendant.

Helpful?
Thank PMGFPT
Ghent, Belgium
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

+ Clean rooms and kinda spacious + Friendly staff + Good breakfast but not with a lot of variety + Nice location, close to a lot of good restaurants, convention and malls. + Starbucks inside the lobby of the hotel

Helpful?
Thank Niloufar M
Richmond, Texas
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

The Marriott at City Creek is a lovely hotel with great front desk and lobby staff. They are friendly and helpful. Rooms are well appointed and comfortable and the hotel,is convenient to many spots a visitor would want to see. If I were in Salt Lake City to see the Mormon Tabernacle Choir I would stay at this hotel. However,... More 

Helpful?
Thank Aggietraveler1980
MarriottCityCreek, Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Dear Aggietraveler1980, Thank you for taking the time to share your recent experience at the Salt Lake Marriott Downtown at City Creek. As a valued guest, we see from your feedback that there is much room for improvement. Providing exceptional service is a key priority of ours, and I am very sorry that your experience fell short of your (and... More 

Edgerton, Kansas
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago via mobile

Salt Lake City is a great place to visit, and the Marriott City Creek is a great place to stay. It's centrally located and within walking distance of many great restaurants, shopping, museums and the LDS Church complex. The hotel is outstanding with everything you would want and expect from a Marriott property.

Helpful?
Thank Gary D
Heber City, Utah
1 review
Reviewed 24 October 2016

From arriving to checking out, we had a great stay! Staff was very accommodating and courteous. Viri at the front desk is a professional all around. Working in this industry myself, it is always a pleasure to see people who go above and beyond the call of duty. Thank you for a great stay!

Helpful?
Thank emilyphi2016
Phoenix, Arizona
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2016

We really enjoyed our stay at this hotel. The lobby was beautiful and the employees were very friendly and helpful. The indoor pool on the second floor was a lot of fun for me and my grandchildren, just the right temperature! The bathroom in our room was decorated with luxury tile work. Very nice!

Helpful?
Thank keliki2016

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Features an excellent fitness center and pool, located adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more   less 

Additional Information about Salt Lake Marriott Downtown at City Creek

Address: 75 South West Temple, Salt Lake City, UT 84101
Region: United States > Utah > Salt Lake City
Price Range: $164 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salt Lake Marriott Downtown at City Creek 3.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Marriott Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Marriott
Salt Lake Marriott Downtown At City Creek Salt Lake City, Utah
Hotel Style:
#20 Business Hotel in Salt Lake City
#25 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Salt Lake Marriott Downtown at City Creek staff and other travellers.
8 questions
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Questions? Get answers from Salt Lake Marriott Downtown at City Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high for less street noise”
 of 5 bubbles 562frederickg, 25 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles SteveTTT, 17 Nov 2016 | Read review
“the higher the floor is the better view you have to the mountains. I was on the 4th floor and I could see the beautiful mountains.”
 of 5 bubbles niloufarmajdzadeh, 7 Nov 2016 | Read review
“rooms with city view are better”
 of 5 bubbles 755ksc, 1 Oct 2016 | Read review
“ask not to overlook another roof on back side of hotel.”
 of 5 bubbles elyfamily6, 30 Sep 2016 | Read review
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