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Holiday Inn Express Salt Lake City Downtown

Booking.comUS$111*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Salt Lake City Downtown
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267 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Spring Creek, Nevada
Reviewed 5 days ago NEW

The room was a decent motel room, breakfast was okay and about what I would expect for a hotel of this level. There was a bit of noise when the Jazz game finished up (they apparently won). This would be a great place to stay for an event at the convention center, arena, or the pioneer theater. Location is good...

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Helpful?
Thank rmgis
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear rmgis, Thank you for taking the time to review your stay. I apologize the room temperature was inconsistent. We recognized we had an inconsistency with our chillers and have received new equipment to resolve the issue. We are in a prime location downtown, near many nearby attractions such as the Capitol Theatre, and the Salt Palace Convention Center, and...

Reviewed 3 weeks ago via mobile

Parking stands out as a problem for me. It was difficult and a little frustrating. The room was okay, and the checking process was stilted and took longer than it should have. But the employee was professional and helpful and the property was clean. The best part is the downtown location.

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Helpful?
Thank Dennis F
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Dennis, On behalf of the staff at the Holiday Inn Express Downtown, I apologize that your recent visit with us was below your standards. Our staff always tries to provide the highest level of hospitality to each of our guests. We understand that parking downtown can be frustrating. That is why we provide a convenient parking garage for our...

Westminster, Colorado
Reviewed 3 weeks ago

This hotel was booked for me by a conference organizer and it turned out to be a most pleasant surprise. The hotel has been updated and modernized. Rooms were clean, modern and well-appointed. The location is great and the amenities great for business travelers. I will happily stay there again.

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Helpful?
Thank jcf100
Ashley B, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Thank you for taking the time to review your stay with us. We love hearing you enjoyed your stay and appreciated our remodeled, updated, convenient hotel. Our staff here at the Holiday Inn Express always try to go above and beyond to make our guests feel comfortable and a little easier being away from home. We would love to see...

Reviewed 24 March 2017 via mobile

Parking lot is very busy and crowded. Also parking is not free. Air conditioning in room was loud. But, nice, clean hotel. Nice breakfast, nice pool, nice hottub. Nice staff. Comfy beds, lots of pillows. Nice showers.

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Helpful?
1Thank David S
McKeesport, Pennsylvania
Reviewed 24 March 2017

We picked this hotel because we hd a load of points we wanted to use. So happy with the location! Friendly staff, really nice design and comfortable rooms. The breakfast is your typical Holiday Inn buffet..so no surprises there. I do a lot of research before we take road trips and this one worked out better than usual! We were...

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Helpful?
Thank Diane C
Milwaukee
Reviewed 20 March 2017

Clean, friendly, and overall, a nice place. Breakfast buffet was super, room was plenty comfortable. Staff couldn't be more helpful, and accomodating. Walking distance to everything. Even though our team didn't win, coming back to this place took some of the sting out of it.

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Helpful?
Thank buddyjessie
Reviewed 13 March 2017

As a hotel close to the convention center the price was good. Breakfast was hot, the area clean - lots of variety. . Bathroom was clean and loved the separate sink from bathroom area. Staff was super - David went out of his way to help us during our check in. Only down was carpet in room was in desperate...

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Helpful?
Thank 94sherylf
Winston Salem, North Carolina
Reviewed 13 March 2017

My husband was there for business, and we really like being across the street from the convention center. From the check in desk to housekeeping to the breakfast, this was a great place to stay! Everyone was just so nice and very helpful. I must say the top positive was the hot and awesome breakfast!!! The lady even provided a...

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Helpful?
Thank Tracey F
Utah
Reviewed 2 March 2017

I haven't stayed here but I was delighted to see an HIE go up in such a great location. But please, get rid of the awful landscaping on the east side of the building. It would be better to have nothing but gravel or concrete than the scraggly, weedy-looking things that decline in height from south to north. You have...

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Helpful?
Thank Moniquepeep
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Hi Moniquepeep, Thanks for sharing a brief review about our hotel. I am glad to read that you have regarded our location to be great. I am glad to know that you have commented regarding our landscape. I would be forwarding your comments to our management so that they can improve the hotel surroundings. I want you to know that...

Pleasantville, NY
Reviewed 1 March 2017 via mobile

Stayed here, so we could ski 4 different ski areas in 4 days, also having many good restaurants available in easy reach. Friendly greeting on arrival. Varied breakfast buffet. Even have automatic pancake maker. Room comfortable with king size bed, TV with many network & cable channels & stocked toiletries in bathroom (latter poorly lit). Pool under repair, but Hot...

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Helpful?
Thank UrbaneAG
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear UrbaneAG, Thank you for staying at the hotel and for taking the time to post your review. Our hotel is committed to make your stay comfortable and pleasant so I am pleased to note that you were satisfied with the convenient location, sufficient breakfast items, room quality and amenities as well as the friendly service you received from our...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 S West Temple, Salt Lake City, UT 84101-1909 (Formerly Shilo Inn Suites Hotel)
Region: United States > Utah > Salt Lake City
Price Range: $152 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Holiday Inn Express Salt Lake City Downtown Utah
Hotel Style:
#37 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Salt Lake City Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking garage has a covered bridge to the 2nd floor. Very easy to access and you won't get wet taking your luggage in or out.”
DianeC98, 24 Mar 2017 | Read review
“Room on lower floors near corner can hear the crossing walk beeping all night long.”
94sherylf, 13 Mar 2017 | Read review
“Always request a room away from the elevator/s”
R5130FWkevinh, 2 Dec 2016 | Read review
“The top floor corner suite facing north/east was beautiful.”
974toma, 2 Nov 2016 | Read review
“Rooms facing SW are hot in the summer”
CoronadoCarol, 13 Oct 2016 | Read review
5 of 5
Booking.com
US$111* /night
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Prices are for 1 room, 2 adults
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