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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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585 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Chama, United States
Reviewed 1 week ago

The hotel was clean, very friendly staff, breakfast as amazing!! Only down side is, if your room is on the interstate side, it will be noisy and not all rooms come with a tub. you may want to request a bathtub if this is important to you.

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Helpful?
Thank H5368VSpamelaa
Santa Fe, New Mexico
Reviewed 1 week ago

night crew and house keeping are wonderful and accommodating. Day crew you need mentorship to improve on their customer service skills and people skills. The lady at the restaurant for dinner was wonderful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Flori M
El Paso, Texas
Reviewed 2 weeks ago

This hotel is a frequent flyer for me! Clean as well as a hidden secret. Near and close to many of the major restaurants. Close to a great Italian, Ruth Chris steakhouse. The shopping malls are less than 10 Minutes away as we. I highly recommend this resturant for overnight night as well as vacation.

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Helpful?
Thank Marilyn B
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Marilyn B: Thank you so very much for your gracious review of our hotel - the Hilton Garden Inn Uptown Albuquerque. We are glad to hear that you enjoy our convenient location and are taking advantage of the wonderful restaurants in our area! Both Buca Di Beppo and Ruth Chris' Steakhouse are two of my favorites! We look forward...

Santa Fe, New Mexico, Usa
Reviewed 2 weeks ago

Enjoyed our stay at the Hilton Garden Inn, it's a very nice hotel, well maintained, nice restaurant/bar. Staff is very pleasant and helpful. Clean rooms, lobby, nice hot tub and pool with slide for children. Good parking lot and a great location. Three malls very close and many good restaurant in the area. Great Italian restaurant in walking distance across...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 26MADe
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear 26MADe: Thank you so much for taking the time to review our hotel the Hilton Garden Inn Albuquerque Uptown. We certainly appreciate your feedback about your most recent experience and we are very happy to hear that you enjoyed your time at our hotel. We definitely pride ourselves in offering clean, comfortable accommodations paired with pleasing amenities. We want...

El Paso, Texas
Reviewed 2 weeks ago

Had a great time with my family. Kids loved the indoor pool. Great Service and rooms. All kinds of restaurants and stores nearby. I Will definitely make this my main hotel when coming back to Albuquerque

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Helpful?
Thank Luis R
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Luis R: Thank you for your kind review and Happy New Year to you and your family! We are so glad and appreciative that you found our hotel comfortable and the location convenient. We are only blocks away from Dave and Busters as well for your family entertainment; we also have coupons at the Front Desk for our guests...

Edmond, Oklahoma
Reviewed 2 weeks ago

This was a nice place to stay on a cold winter night when we decided not to continue travelling in freezing rain. The staff got us booked into a room in minutes and they have an indoor pool and hot tub! There wasn't much to the continental breakfast, but you could purchase hot items; which we did and the food...

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Helpful?
Thank mariewU3498GN
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear mariewU3498GN: Thank you for choosing our hotel the Hilton Garden Inn Albuquerque Uptown! We are so glad that simply from driving by, with all the choices in the area - you selected our hotel, thank you! We are glad to hear that you were able to enjoy the indoor pool and whirlpool - it is a great amenity to...

Midland, Texas
Reviewed 2 weeks ago

We stay at this hotel about once a month while visiting my mom. My grandson loves the slide and the staff is normally always very helpful. The breakfast is good as you can eat a continental type breakfast or order from the chef. I like the omlets with hatch green chili. We enjoying staying here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank PonyExpress13
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear PonyExpress13: Thank you for the kind review of our hotel the Hilton Garden Inn Albuquerque Uptown. We love that our regular guests enjoy all of our amenities including our wonderful restaurant! Are you aware that we serve room service from 5PM to 9PM nightly? We look forward to your next visit and please do not hesitate to contact me...

Los Alamos
Reviewed 2 weeks ago

Very quiet, clean, comfortable room with excellent bed and linens. Front desk service was extraordinary. Our only disappointment was that some of the pool facilities were still under construction, but soon will be completed. The location was great. We definitely will stay here again.

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Helpful?
Thank JemezFalls
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear JemezFalls: Thank you so much for your kind review and compliments of our staff - we very much appreciate the accolades. We are working hard to complete renovations and expect everything to be finished by mid-January. We look forward to your next visit so that you can experience all of our upgrades and our fresh new look! With Gratitude,...

Reviewed 3 weeks ago via mobile

They were tearing up the carpet outside the lobby elevators the night we arrived. The contractors tried to close the elevators to guest use, even though I use a wheelchair. I wasn't impressed with how the manager handled it, did not receive an apology, and he did not seem as concerned as I was that they were trying to deny...

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Helpful?
Thank jen n
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear jen n: We most sincerely apologize for your experience during your recent stay at our hotel. We will most definitely address the maintenance issues you encountered immediately for the safety of all of our guests. As for the renovation, it is a one-time occurance and we did try to have the work done between midnight and 5AM to lessen...

Roswell
Reviewed 3 weeks ago

Breakfast is definitely not worth the money. We did the buffet option which is usually the complimentary breakfast at most hotels but cost $7.95 here. The buffet was sub par at the least. The second option was $11.95 which included the grill, wasn't sure that would be worth the price either.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christyt702
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear christyt702: We are so sincerely sorry that you did not enjoy the breakfast offered in our restaurant. You are correct that the Hilton Garden Inn brand does not offer a complimentary breakfast - we do have a restaurant that serves both breakfast and dinner daily as well as room service nightly from 5PM to 9PM. We again, apologize for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Pkwy NE, Albuquerque, NM 87110-5368
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $130 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travellers.
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4 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like showers get a room with the walk in shower.”
 of 5 bubbles VictoriaM703, 29 Nov 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
 of 5 bubbles Trickstersawpix, 26 Nov 2016 | Read review
“2nd floor was nice and quiet”
 of 5 bubbles 167meaghand, 21 Nov 2016 | Read review
“Top floors -rooms were larger than some lower floors. BYO K-Cups”
 of 5 bubbles travelady56, 28 Oct 2016 | Read review
“Request a room facing north. South facing rooms are VERY close to I-40 and associated noise.”
 of 5 bubbles billyjeanne, 25 Sep 2016 | Read review
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