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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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611 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Showing 604: English reviews
Albuquerque, New Mexico
Reviewed 2 weeks ago

Staff was rude and not accommodating to the issues we had. Between all the issues we had in one night I would not go back and not recommend this hotel to anyone. It was very disappointing to my whole family celebrating two birthdays.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I8129XQmaryr
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Oh, my goodness, I am so sorry you had such a disappointing experience at our hotel, especially during such an important family weekend! We always strive for excellence in our customer service. I am so sorry that you did not have that experience here. I will pass along your feedback. I hope you will give us another chance.

Denver, Colorado
Reviewed 2 weeks ago via mobile

I must say once again that Hilton went up and beyond expectations. Samuel at check in was just incredibly helpful and just awesome. I can't thank you enough for this great visit. The room was very affordable, clean, contemporary and above par for a travel through 1 night stay. I most definitely recommend and come back again. Thanks Hilton for...

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Helpful?
Thank heatherholiday75
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you so much for your comments! We definitely strive to make this the kind of experience for all our guests. And I will pass along your comments to Samuel!

Aurora, Colorado
Reviewed 3 weeks ago

This place was awesome!! Easiest online check in, and super convenient to malls in the area. We will definitely be staying here again!! This was just enough room with 2 kids, and they really enjoyed the pool!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Madelena B
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for staying with us! And thank you for your feedback! We strive for an excellent experience for all our guests.

Albuquerque, New Mexico
Reviewed 3 weeks ago

Bathroom sink smelled of sewer! Called manger and never heard back from her! Stayed at this specific hotel because of slide and the in pool area was never even open during stay! When I was told it is open m-s

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephanielB7953MY
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

I am so sorry about your experience! I have spoken with maintenance about the smell issue. It must have been resolved, because the smell has disappeared. I am so sorry you did not receive a call back from management earlier. This is my first time to hear of the issue, and I addressed it with maintenance first thing this morning....

Albuquerque, United States
Reviewed 3 weeks ago

Hotel staff was great! very helpful. The rooms were very comfortable and the hotel was very quite. About a mile from a mall and restaurants. Very nice area. There is actually a restaurant that shares a parking lot with the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank phylicag
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you so much! We are so happy you had a great experience with us!

Olathe, Kansas
Reviewed 3 weeks ago

I have stayed here several times. I love the location right by the Uptown restaurants, and it's always quiet with plenty of parking. Love the breakfast and the service is great. They've been doing some remodeling recently but other than the signs in the lobby I haven't noticed it at all. Highly recommend.

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Helpful?
Thank Brian G
Reviewed 4 weeks ago

Been going there for several years starting to show wear. I think they are in process of remodeling though. We will continue to stay there. Unless it continues to go down. It's location is close to shopping and restaurants. There is a Bucca restaurant next door. And we noticed there is an office building with a Ruth Chris close by....

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Thank Nancy M
Ignacio, United States
Reviewed 4 weeks ago

Room was clean, bed was excellent, my kids wanted to do the slide at the pool, the life guard was to come on duty at 5:00 but ever show up. Breakfast you had to pay for. Overall hotel was ok. Good location Rooms needs to be upgraded

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Thank Chystall C
Tucson, Arizona
Reviewed 4 weeks ago via mobile

I am on the road 46 weekends a year, and I am quickly becoming a Hilton only gut. I really dislike the price point of this hotel, as well as all Hiltons, but the value of comfort, safety and service cannot be beat. Albuquerque is famous for its high crime, but this place has been unaffected. I was very impressed...

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Thank Barrett W
Syracuse, United States
Reviewed 14 February 2017

This is a Great hotel to stay in. I would recommend it to all. Food outside the hotel and surrounding area is a little pricey. Also the taxi's will overcharge by ensuring the meter turnover quickly. (what they do is accelerate then brake frequently when they do this the meter price jumps 50 cent each time so, a trip that...

Review collected in partnership with Hilton Garden Inn
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Thank johntH227HO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $132 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if room has been remodeled”
 of 5 bubbles 790nancym, 26 Feb 2017 | Read review
“Top floor away from interstate.”
 of 5 bubbles ATravelerMidwest, 1 Feb 2017 | Read review
“If you like showers get a room with the walk in shower.”
 of 5 bubbles VictoriaM703, 29 Nov 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
 of 5 bubbles Trickstersawpix, 26 Nov 2016 | Read review
“2nd floor was nice and quiet”
 of 5 bubbles 167meaghand, 21 Nov 2016 | Read review
5 of 5