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Holiday Inn Express & Suites Albuquerque Old Town

HIExpress.comUS$95*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Albuquerque Old Town
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621 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Albuquerque Old Town
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Showing 608: English reviews
Roselle, Illinois
Reviewed 14 April 2016

Very impressed with the staff and fresh appearance of this hotel, but could not give it a 5 since the queen double room was so tight that you could not pull the chairs out to sit down at the table. OK if you absolutely have to have two beds, but not comfortable for sitting around. We would stay here again,...

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Helpful?
Thank Travel_hopper60172
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

I am thrilled to hear you will be returning to our hotel. Please let us know if you would like a king bed or a larger room with two queens and we will be more than happy to accommodate you...hopefully insuring your stay is a five. Hope to see you soon. Sincerely,

Paducah, Kentucky
Reviewed 11 April 2016

Was in great location within short drive to museums, restaurants and attractions. Helpful and friendly staff. Two queen beds with frig, microwave, coffee in room. Full hot breakfast with egg omelets, sausage, bacon, hot cakes (made fresh), like homemade hot cinnamon rolls. Offered a selection of yogurt, cereal, instant oatmeal, boiled eggs, fruit, milk and juices. Great room and reasonably...

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Helpful?
Thank rosierita
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

I'm glad to hear you found our location convenient. I hope you were able enjoy all that this area has to offer and I look forward to sharing your review with the Holiday Inn Express Hotel & Suites Albuquerque Historic Old Town team members. Especially the part about how much you enjoyed our express start breakfast selection. Thank you, again....

A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
Reviewed 10 April 2016 via mobile

My family & I travel a lot. We stopped here once before & were treated fantastically. We returned a second time and I witnessed the friendliness & helpfulness of the staff. It's nice when employees other than housekeeping take the time to chit-chat with the customers. THIS particular hotel has already become a sought after stop for us.

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Helpful?
Thank A TripAdvisor Member
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for choosing our location and making us your regular stop in the Albuquerque area. My favorite part of this job is getting to know our guests and making you apart of our Holiday Inn Express Hotel & Suites Albuquerque Historic Old Town family. We look forward to your return. Again, thank you!! Sincerely, Haleah

West Chester, Ohio
Reviewed 9 April 2016

The hotel appears very new. It is clean and spacious. The area doesn't have much to do in the vicinity except for the Indian Pueblo Cultural Center across the street. It is typical to what you would expect from Holiday Inn Express, which is very good. The check-in staff were very polite and helpful.

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Helpful?
Thank joefromcincy1961
gmabqww, Front Office Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear joefromincy1961, Thank you so much for your kind review. We here at the hotel pride ourselves on our cleanliness and are proud of how new we are. We try hard to be very friendly and sincere to all our guests and am glad you had a good front-desk experience. We welcome you back anytime you are coming though Albuquerque....

Williston, North Dakota
Reviewed 7 April 2016

Great place everything meets the brands standards. Their breakfast is setup good they will put extras out during busy days so everyone gets their share and the staff is great and very carrying if there is ever a problem.

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Helpful?
Thank Casey H
gmabqww, Owner at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Hello Casey H, Thank you for your kind review, we are very glad you enjoyed breakfast and were able to get your fill. Our staff takes their roles very seriously and try very hard to be genuine with each and every guest. Thank you again for your review, we look forward to seeing you again! Best Regards, Holiday Inn Express...

Forsyth, Illinois
Reviewed 4 April 2016

Was driving thru and needed a place to stay. Looking online and it looked like they only had rooms that allowed pets and I didn't want that. I wanted to make sure so I called the hotel directly. When I asked if they had NON pet rooms they said yes so I booked the room. To my surprise when we...

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Helpful?
Thank Wash1313
San Luis Obispo, California
Reviewed 2 April 2016 via mobile

We stayed here with our 2 young kids just passing through on our way to Texas. The hotel was very clean and had nice modern decor. Our room was clean and very quiet. The breakfast selection was decent and my boys really enjoyed the rather large indoor pool before we headed back out on the road. There is also quite...

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Helpful?
Thank Tys_Girl
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Tys_Girl Thank you for taking the time to share your recent experience. I am glad that your boys were able to enjoy the pool and our location was a good fit for you and your family. We can't wait to have you stay with us again. Sincerely, Haleah

Fort Worth, Texas
Reviewed 28 March 2016

Standard HIX experience. Pleasant, clean room. Well-lit, comfortable bathroom and shower. Good breakfast. Welcomed at the front desk, and upgraded to suite due to my status. Refrigerator and microwave in room. Very helpful front desk staff regarding questions about Old Town

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Helpful?
Thank nwaplanepilot
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear nwaplanepilot, We appreciate you taking the time to share a little about your recent stay. I am glad to hear that we were able to upgrade you due to your status and the front desk team was able to answer your questions about the Old Town Plaza. We hope you return soon. Sincerely, Haleah

Ft. Collins
Reviewed 23 March 2016

The room we were initially put in had 5 pizza boxes in the mini frig and a dirty soap dish. Not the biggest deal but made me question the level of cleanliness. Management moved us to another room which had a clean frig. The staff was friendly. The hotel is not in the best area and is noisy due to...

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Helpful?
Thank KFortC
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you very much for taking the time to review our hotel. We are very pleased to hear that you found our location convenient for your travels. We do apologize that you had some issues with the first room. We have already made our housekeeping team aware of the issues. Thank you bringing this to our attention. Thank you again...

Reviewed 20 March 2016 via mobile

Room was great. Staff friendly. The only problem was when we decided to check out early. Because we booked through trip advisor they almost didn't let us check out early. Thank God they were understanding and did let us out early. I will never book a room again on line for that reason.

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Helpful?
Thank Messichow
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Messichow, I appreciate you taking the time to share your recent experience. I am glad to hear you enjoyed the room and the staff was friendly. Sincerely, Haleah

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 

Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th St NW, Albuquerque, NM 87104-2426
Region: United States > New Mexico > Albuquerque
Price Range: $140 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque
Holiday Inn Express And Suites Albuquerque Old Town
Hotel Style:
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Albuquerque Old Town staff and other travellers.
13 questions
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Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any where but this hotel!”
520deonc, 24 Mar 2017 | Read review
“Rooms are loud, right off the highway”
  • this is the water that came out of the tap...
  • this was the front desks solution to the brackish water...
nicolesW8906DZ, 20 Mar 2017 | Read review
“DONT STAY ON THE FIRST FLOOR because of busy streets around the hotel.”
JenniferC105, 19 Mar 2017 | Read review
“Ask where the pet friendly rooms are before booking.”
265bobw, 26 Feb 2017 | Read review
“north side away from freeway”
seattlejim01, 7 Feb 2017 | Read review
5 of 5
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US$95* /night
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Prices are for 1 room, 2 adults
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