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Holiday Inn Express & Suites Albuquerque Old Town

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Traveller (72)
Room & Suite (42)
Pool & Beach (5)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Albuquerque Old Town
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites Albuquerque Old Town
Special Offer: Book Direct and Save
Hotel deals
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Reviews (690)
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393
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All reviewsthe indian pueblo cultural centersales managerfront deskmountain viewroom was cleangas stationnewer hotelfree breakfastconvenient locationwould stay here againthe breakfast areastayed one nightindoor poolroad tripnew mexicoballoon fiestahot tub
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121 - 125 of 676 reviews
Reviewed September 22, 2016

The rooms were great and the concierge services were lovely. Thanks for the discount for our block of rooms. Thanks for allowing us to change names of listed guests to accommodate last minute changes. We appreciated your prompt service.More

Thank mbrazilafsc26
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Albuquerque Old TownResponded October 8, 2016

Dear mbrazilafsc26, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest like you. While we are pleased...More

Reviewed September 20, 2016

The hotel itself is lovely looking and the staff was very friendly. But there was a lot wrong with the room. It was clean and looked nice but 1) the bathroom was cheap. the sink wouldn't drain, the toilet had trouble flushing, and part of...More

Thank Megan V
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Albuquerque Old TownResponded October 5, 2016

Dear Megan V, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...More

Reviewed September 19, 2016 via mobile

It was clean and the beds comfortable, so if you need somewhere to stay, you're ok here. There isn't much around it though, and the staff isn't terribly helpful. We arrived around 9:30 on a Saturday. Asked where we might go for dinner and weren't...More

Thank monamimi
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Albuquerque Old TownResponded October 9, 2016

Dear monamimi, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with you noticing the overall cleanliness of our hotel and for finding comfort in our beds, I apologize for your dismay towards the level of...More

Reviewed September 11, 2016

Very nice staff. New Starbuck right next door. McD's next door. Our room was quiet and the air worked well. Not in old town. Not even within walking distance unless you are marathon type. Carpet showing its age. Bed sheets not the best. Shower pressure...More

Thank sonnytrip365
Response from gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old TownResponded September 14, 2016

Thank you for sharing your extensive and constructive review of our Holiday Inn Express & Suites. We will use your comments to reinforce our service standards and expectations with our staff. We look forward to the opportunity to serve you again in the future. Sincerely,

Reviewed September 9, 2016

We stayed here in August and I have to admit I was surprised after reading reviews prior to our stay. I had read that there are homeless people wandering around the parking lot and that the hotel is not in a very safe area. Our...More

Thank gary r
Response from gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old TownResponded September 14, 2016

Dear gary r, thank you for choosing our Holiday Express Inn & Suites for your recent visit to old town Albuquerque. We are thrilled to learn that you found our location to be safe and well lit. I am also thrilled that your dinner at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Albuquerque
#3 Family Hotel in Albuquerque
#11 Romantic Hotel in Albuquerque
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (42)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Sharon M
April 25, 2017|
Answer
Response from gmabqww | Property representative |
The Gathering of Nations is being held at the fairgrounds this year which is about 7 miles (about 10-15 minutes in light traffic). The airport is about 8 miles (about a 10-15 min drive as well), unfortunately we do not have... More
0
Votes
Frances A
September 18, 2016|
AnswerShow all 5 answers
Response from texastravel83 | Reviewed this property |
No. You will need to drive.
0
Votes
Room Tips
"Pick a room that faces away from 12th street and toward the federal building"
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"Get a view of the mountains."
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"Try for a room that is high up and faces the mountains."
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"I always choose a room on the upper floors."
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