I just got back from a week stay at this hotel. When I arrived at the airport, I called for the shuttle and by the time I got my luggage the gentleman was outside waiting on me. I booked a one bedroom fireplace suite. The...More
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Hotel is nice, but for a three night stay, we had $1360 worth of pending charges. They have some whacky accounting they do that the clerk was trying to explain. They do something on Fridays, so at our check-in on Thursday, they put $810 pending....More
Dear Jane S, Thank you for staying with us, and for providing feedback on your stay. We do endeavor to provide pleasant and memorable hospitality experiences for all of our guests, and do hope that the numerous amenities at the hotel were to your liking...More
We were a bit disappointed with the pool area and gym. Usually the facilities are much nicer. We also had a few issues with our room. There was a very strong odor of some kind of chemical or perfume in the room and even though...More
Dear rawnyd, Thank you for taking the time to provide feedback on your stay with us! We always appreciate hearing about how we could better meet and exceed the expectations of our guests, and endeavor to fix any problems that may arise for our guests...More
The hotel is conveniently located about a mile from the airport. The lobby is your typical Residence inn. Check was quick and easy. Room was as to be expected. All furnishing and carpet appeared to be in like new condition. Paint and wall coverings were...More
Dear D6370ZJmichaelh, Thank you for staying with the Residence Inn Albuquerque Airport! We truly appreciate your business, and your kind words. We look forward to having you stay with us again the next time your travels bring you to Albuquerque!
It was an ok stay but 2 things really threw me off. Check in No real concerns but they are a Marriott that doesn't have the mobile check in keys ready when you arrive. Didn't take long but still. Room I was given a corner...More
Dear morganrep, Thank you for taking the time to provide feedback on your recent stay with us, as hearing from our guests is an essential way for us to know whether we are meeting, exceeding, or falling short of our guests' expectations. We deeply regret...More
"Make sure you don't get a room on an inside corner, otherwise you'll be staring into a wall and other..."