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MCM Elegante Hotel

Expedia.comUS$88*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$121*
US$88*
US$101*
US$121*
US$88*
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MCM Elegante Hotel
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435 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Reviewed 4 days ago NEWvia mobile

We were hesitant to stay here after reading all of the reviews. Guest services was nice when we checked in. They made us aware that not only would they be charging us for our room but there would also be a 40 something hold out on my card for each room. I hate when hotels do that because it holds...

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Helpful?
Thank Amanda A
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for staying with us and taking time to send a review. I'm happy you enjoyed your stay. I will get with our hired security company and share your comment. I look forward to you being a gust in our hotel soon. Gary Perez General Manager 505-884-2511

Eagar, Arizona
Reviewed 3 weeks ago

MCM Elegante has never failed us. Three time traveler to this hotel. Thank you Elegante for a great staff at check in, the lounge, the fun, the housekeepers. Customer service has been pleasant each time. Friendly, helpful, . Very nice. Thank you

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Helpful?
Thank P J R
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Dear Valued Guest, Thank you for the great comment and your commitment to staying with us. See you again soon. Gary Perez General Manager 505-884-2511

Baton Rouge, Louisiana
Reviewed 4 weeks ago

Cons: LOUD NOISY MUSIC TILL 12AM; unable to sleep Bathroom: Mold in grout & water-stained ceiling AC runs poorly in hot room, shutting off after 5 min Refrigerator barely cools Coffee only available during breakfast hours Key cards that have to be re-keyed multiple times Long wait for check-in Pros: Breakfast: slightly larger selection than most. Typical quality fare, except...

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Helpful?
Thank moonbasket
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for staying with us and taking time to respond on your recent stay with us. I apologize the sound was not to your liking. We had a Wedding in house. Everything shuts down at 12AM, less Sandia Springs Lounge. We had three officers on property assuring safety for all guest since it was busy season. However I...

Reviewed 12 April 2017 via mobile

This places was awful! Cheap! Duirty! Worst costumer services!!!! Anytime I interacted with a staff member I regretted it! They were rude! Beds were tiny and uncomfortable. Hotel hasn't had a update in years. Everything is run down and old. Hot water would un cold then scolding hot! Don't stay here!!!!!

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Helpful?
Thank curly599
Gary P, General Manager at MCM Elegante Hotel, responded to this review

I want to apologize for the disappointment you experienced while staying with us. I will discuss your concerns with my management team and assure that every guest has a wonderful experience. If possible I would like to talk with you further more and get more details as it in extremely important to me that my staff handles ever situation with...

Gallup, New Mexico
Reviewed 11 April 2017

I made this reservation for my son and his family, for a weekend vacation in Albuquerque. When they arrived, the remote for the television didn't work so they were moved to another room on the second floor. My son advised the front desk that there was not a balcony for the room, just a large window. Another staff person came...

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Helpful?
Thank 78DebJ
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, I apologize for the experience you experienced while staying with us. In reading your comment, I train my staff to make sure every guest is enjoying there stay. If possible I would like to talk with you more about an get more details as I will make sure my staff is 100% aboard customer service. Gary Perez General Manager...

Catoosa, Oklahoma
Reviewed 31 March 2017

The hotel itself was nice and very large. There were multiple conventions going on and it was a little confusing finding the right room. We had room 154 which is in a terrible location, we were in the cross roads of the exit door, stairs and sitting area. Room 154 was extremely noisy and I would not recommend it or...

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Helpful?
Thank waglemom
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Please keep us and our family of MCM Hotels in mind when traveling. Gary Perez General Manager

nairobi
Reviewed 17 March 2017 via mobile

I stayed here for 4 nights. The reception and staff are very friendly. I loved the free breakfast and drink coupons. The rooms are spacious. Food is delicious. I really appreciate the shuttle services to run my errands. I expected the spa to have a more variety and presence of a robe in the rooms but all in all i...

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Helpful?
Thank alexNairobi
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for staying with us and thank you for the great review. Please keep us and our family of MCM Hotels in mind when traveling. Gary Perez General Manager

Phoenix, Arizona
Reviewed 13 March 2017

My check in went smoothly, but disappointed to call for a shuttle from the airport to hotel. I was placed on hold for more than 15 minutes (very unacceptable). The constant apologies from the staff for their mishaps.

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Helpful?
Thank Trudie J
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Our Complimentary shuttle is extremely high plus when traveling, we will continue to grow with meeting the high demands of all of our guest wanting to utilize. Gary Perez General Manager

Reviewed 10 March 2017 via mobile

I really liked this hotel as far as location, swimming pool/hot tub and they have a really good breakfast. However, during our 2 day stay we had poor customer service probably 80% of our interactions with hotel staff. The only staff that was courteous and helpful every time was the grounds/maintenance workers. They spoke, showed respect and were pleasant to...

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Helpful?
Thank Heather B
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Also, thank you for staying with us. I will share you comment with my entire staff and make sure guest customer service in Every department is a priority. Gary Perez General Manager 505-884-2511

Reviewed 6 March 2017

The staff is friendly, rooms are clean, and not to mention the bed was so comfy!!! I slept like a baby. They give you a 2 free drink voucher for the bar which was very nice. I will be a returning customer in the near future.

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Helpful?
Thank Diana B
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you for the Perfect rating. Please keep the MCM family of hotels in mind when traveling. Gary Perez General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Blvd NE, Albuquerque, NM 87107-1715 (Formerly Holiday Inn Mountain View)
Region: United States > New Mexico > Albuquerque
Price Range: $118 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
Reservation Options:
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
11 questions
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the suites with a king bed.. Very nice.”
453pjr, 4 May 2017 | Read review
“Stay far away from front half of hotel; bar and event rooms will cause noise disturbances.”
moonbasket, 29 Apr 2017 | Read review
“Stay away from cross walk areas going in and out of the hotel.”
waglemom, 31 Mar 2017 | Read review
“Get a room in the Tower”
TrudieJ407, 13 Mar 2017 | Read review
“we had a room down the hallway midway from reception area near lounge and restaurant”
shirleys25, 1 Mar 2017 | Read review
5 of 5
Expedia.com
US$88* /night
View Deal
MCM Elegante HotelUS$101
TripAdvisorUS$88
PricelineUS$121
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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