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07/05/2017 08/05/2017
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    MCM Elegante Hotel

    2020 Menaul Boulevard NE, Albuquerque, NM 87107
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (32)
    Room & Suite (13)
    Dining (4)
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    Overview

    • Excellent25%
    • Very good26%
    • Average17%
    • Poor16%
    • Terrible13%
    Travellers talk about
    “free drinks” (31 reviews)
    “omelet bar” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 2 weeks ago via mobile

    This places was awful! Cheap! Duirty! Worst costumer services!!!! Anytime I interacted with a staff member I regretted it! They were rude! Beds were tiny and uncomfortable. Hotel hasn't had a update in years. Everything is run down and old. Hot water would un cold...More

    Helpful?
    Response from Gary P, General Manager at MCM Elegante Hotel

    I want to apologize for the disappointment you experienced while staying with us. I will discuss your concerns with my management team and assure that every guest has a wonderful experience. If possible I would like to talk with you further more and get more...More

    Reviewed 2 weeks ago

    I made this reservation for my son and his family, for a weekend vacation in Albuquerque. When they arrived, the remote for the television didn't work so they were moved to another room on the second floor. My son advised the front desk that there...More

    Helpful?
    Response from Gary P, General Manager at MCM Elegante Hotel

    Hello, I apologize for the experience you experienced while staying with us. In reading your comment, I train my staff to make sure every guest is enjoying there stay. If possible I would like to talk with you more about an get more details as...More

    Reviewed 3 weeks ago

    The hotel itself was nice and very large. There were multiple conventions going on and it was a little confusing finding the right room. We had room 154 which is in a terrible location, we were in the cross roads of the exit door, stairs...More

    Helpful?
    Response from Gary P, General Manager at MCM Elegante Hotel

    Thank you for taking time to respond on your recent stay with us. Please keep us and our family of MCM Hotels in mind when traveling. Gary Perez General Manager

    Reviewed 17 March 2017 via mobile

    I stayed here for 4 nights. The reception and staff are very friendly. I loved the free breakfast and drink coupons. The rooms are spacious. Food is delicious. I really appreciate the shuttle services to run my errands. I expected the spa to have a...More

    Helpful?
    Response from Gary P, General Manager at MCM Elegante Hotel

    Hello and thank you for staying with us and thank you for the great review. Please keep us and our family of MCM Hotels in mind when traveling. Gary Perez General Manager

    Reviewed 13 March 2017

    My check in went smoothly, but disappointed to call for a shuttle from the airport to hotel. I was placed on hold for more than 15 minutes (very unacceptable). The constant apologies from the staff for their mishaps.

    Helpful?
    Response from Gary P, General Manager at MCM Elegante Hotel

    Thank you for taking time to respond on your recent stay with us. Our Complimentary shuttle is extremely high plus when traveling, we will continue to grow with meeting the high demands of all of our guest wanting to utilize. Gary Perez General Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$89 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (32)
    Room & Suite (13)
    Dining (4)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
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    Ranchers Club of New Mexico
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    Nearby Attractions
    University of New Mexico
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    1.80 km away
    La Cumbre Brewing Company
    75 reviews
    1.34 km away
    Maxwell Museum of Anthropology
    25 reviews
    2.72 km away
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    Questions & AnswersAsk a question
    okok
    Do the rooms for tour groups Have coffeemaker, refrigerator, microwave? I am traveling with Diamond Tours and will stay 6-10 September 2016.
    24 August 2016|
    Answer
    Response from Gary P | Property representative |
    Hello, yes each guest room quipped with coffee maker and refrigerator. Also in front of hotel daily is fresh brewed coffee
    0
    Votes
    Catee1
    We will be arriving at your hotel after 11:00 pm.on October 6. Do you have shuttle service available from airport to hotel.
    25 July 2016|
    Answer
    Response from Gary P | Property representative |
    Shuttle Service hours are 6AM-12AM daily
    0
    Votes
    Katesnana
    Do I need to bring my own towels for the pool?
    15 July 2016|
    Answer
    Response from Gary P | Property representative |
    Hello, no we have towels in pool area for those utilizing pool, Jacuzzi, or fitness center.
    0
    Votes
    Room Tips
    "Stay away from cross walk areas going in and out of the hotel."
    Read review
    "Get a room in the Tower"
    Read review
    "we had a room down the hallway midway from reception area near lounge and restaurant"
    Read review
    "Get a room away from the interstate highways and elevator"
    Read review