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MCM Elegante Hotel

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MCM Elegante Hotel
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424 Reviews from our TripAdvisor Community

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There are newer reviews for MCM Elegante Hotel
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Showing 419: English reviews
Albuquerque
Reviewed 10 July 2014

Review collected in partnership with Easytobook.com
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Helpful?
Thank Jim C
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Houston, Texas
Reviewed 8 July 2014

This hotel is nothing less than wonderful. My stay here was comfortable and affordable. I especially liked the pet fee of just $25 for the entire stay, which was less than my dog getting bored at a pet hotel. The staff was very helpful and courteous as well as professional. When visiting Albuquerque again, this will be my choice of...

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Helpful?
Thank rhendersonrn
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. We are glad you had an excellent stay with us and that you were able to bring your dog as well. We look forward to future visits from your dog.

Santa Fe, New Mexico
Reviewed 7 July 2014

I would just like to start off by saying this hotel is not deserving of even 1 star. When we checked into the hotel, the manager could not find my reservation. It took around half an hour to finally check into this place. The manager said he gave us a free “upgrade” to a tower room. We thought this was...

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Helpful?
2Thank Jennifer T
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. First I want to apologize profusely for the failure to provide a great stay for you. These comments have been read to all departments and the items you mentioned are being investigated so we can rectify them. Second I would love it if you would contact me regarding...

Reviewed 3 July 2014 via mobile

I don't recommend this hotel it was very dirty and they have bedbugs the carpet is very disgusting so gross. The people who works there at the front desk and in the swimming pool were in a very bad mood

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Helpful?
2Thank Deisy L
Adam S, Asst. General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. I apologize that we did not meet your expectations during your stay. I am also very concerned about your comments and would like to discuss them further if you would be so kind as to contact me at the hotel. We take great pride in the service and...

Cleveland, Ohio
Reviewed 3 July 2014

The staff was wonderful and helpful. Free shuttle to and from airport and to and from anywhere within 5 miles of the hotel was fabulous. The breakfast buffet is to die for. This older hotel is clean and fresh, with just a few glitches, which are easily resolved when called to their attention. I would return to this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Marilyn M
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. We are happy to hear you had a good stay with us and look forward to future visits.

Denver, Colorado
Reviewed 20 June 2014

I loved the stay here at the MCM Elegante... my teenage children enjoyed the pool. while I enjoyed my complimentary drinks, and the breakfast was amazing... and last but not least the staff was very helpful. I will be back for sure.

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1Thank SUE_BY3739RU
Reviewed 19 June 2014 via mobile

Very clean. Helpful staff. I would have preferred that the patio door wasn't permanently bolted shut. There is a grassy area to take the pooches. Missed breakfast but I'm sure it was good. There is a complimentary happy hour too.

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1Thank Cindy M
Reviewed 19 June 2014

The second day we stayed we asked for clean bath towels..We were brought what were supposed to be clean bath towels but mine had human dung on it! I have never been so disgusted in my life! When my husband told management and showed them a picture, they credited us one day out of our three day stay. Will NEVER...

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Helpful?
3Thank Grostout
Arizona
Reviewed 3 June 2014

Wow, we were very surprised when we arrived. The hotel and everything about it was as pictured. They were refreshing the entry area(stone pavement with new paint) . Checkin was great , staff more than accommodating. We enjoyed our stay and when in the area look forward to staying again.

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Helpful?
Thank tnfran
Albuquerque
Reviewed 28 May 2014

Review collected in partnership with Easytobook.com
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Thank Judy H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Region: United States > New Mexico > Albuquerque
Price Range: $111 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
11 questions
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the interstate highways and elevator”
 of 5 bubbles VLA-traveler, 26 Jan 2017 | Read review
“Ask for an upgrade to the tower rooms--very nice”
 of 5 bubbles 319jeffg, 2 Dec 2016 | Read review
“Ask lots of question before you book.”
 of 5 bubbles sylvias413, 19 Nov 2016 | Read review
“Do not change anything. It was perfect.”
 of 5 bubbles TxGrandmaGrandpa, 28 Oct 2016 | Read review
“Get an even numbered room which are inside and not as noisy (traffic noises on outside rooms.”
 of 5 bubbles EStLouiesmokey, 19 Oct 2016 | Read review
5 of 5