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Holiday Inn Express - Balloon Fiesta Park

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Traveller (30)
Room & Suite (20)
Pool & Beach (3)
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Overview
  • Excellent34%
  • Very good29%
  • Average16%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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All reviewsballoon fiestaa fast food restaurantconvenience storequick nighthotel makesroom was cleansandia casinobreakfast attendantindoor poolhot breakfastfront desk ladyexcellent breakfastupon checka wonderful staystayed nightsnew mexicoballoons
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41 - 45 of 142 reviews
Reviewed 5 September 2016 via mobile

The location was great and it was clean but that's about the only good thingsI can say. Unfortunately the young dragsters like to use the parking lot to show off their cars and race the engines. There is not a pool for kids and the...More

Thank mdj5038
Response from Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 8 September 2016

Dear mdj5038, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 23 August 2016 via mobile

The room was nice and clean. We had a problem with a HIE in Liberal, KS honoring a military discount (despite website claims) so we called ahead and made sure this one did and they do. My only real complaint was that the bathroom is...More

Thank jmprov
Response from Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 29 August 2016

Dear jmprov, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional...More

Reviewed 23 July 2016 via mobile

This hotel is so nice! We had a slight emergency and needed to stay. This hotel went above and beyond in seeing to our comfort. We checked in and our room was awesome. You can tell right away that they think like a traveler, the...More

Thank JLWilston
Response from Josh M, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 9 August 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joshua McBee General Manager

Reviewed 2 July 2016 via mobile

Even though this hotel is on a busy street it is still peaceful at night. The check in process was quick, even though it was 2 am the attendant had a smile on his face and displayed a positive attitude! The room was nice and...More

Thank arincon05
Response from Josh M, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 9 August 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joshua McBee General Manager

Reviewed 15 June 2016

Overall I found this a bit below what I expect from a Holiday Inn Express, but I have good things to say also. We had a suite with two queen beds and a sofa bed. The sofa bed was not comfortable, but I've never seen...More

Thank Cyndy H
Response from IHGService, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 2 July 2016

Dear Cyndy H, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, the cleanliness of our room, and location. However, I was concerned to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$112 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (20)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Jenchav
18 February 2016|
Answer
Response from Neegan92 | Reviewed this property |
The casino does but they called one for me to get there.
0
Votes
Room Tips
"Ask for one on the East side (not blocked by another building)"
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"If you go for the balloon festival, a 3rd floor room gives a view of the nighttime glows and fireworks."
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"Find somewhere else"
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"3rd floor is a must!"
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