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Homewood Suites by Hilton Albuquerque

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Homewood Suites by Hilton Albuquerque
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631 Reviews from our TripAdvisor Community

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Showing 623: English reviews
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Reviewed 4 days ago NEW

Overall good stay, good to be in home area visiting, but the food offered was just OK....not nearly as good as other similar sites, and little effort to really "pop" in the offset of no beer or wine....that often gets offered in this service in other locations... Rewards program is non existent, and upon asking, got that they were not...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 883michaelm
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Michael, Thank you for taking the time to fill out a trip advisor review and let us know of our areas of opportunity. I apologize for the issue regarding the beer and wine but we do not have a liquor license due to specific regulations of the city of Albuquerque and I really do understand the inconveneicne. I'll speak...

Albuquerque, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Great location near plenty of shopping and restaurants. Room was very spacious and very clean. Had requested a king size mattress but was given two queen, just use to larger bed at home. Hotel serves breakfast 6-9am, we miss this because of wanting to sleep in a little extra. I would like to see them extend breakfast till 10am. Mattresses...

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Helpful?
Thank Joseph W
About Hotel's Favourite Review
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello There Joseph, Thank you so much for the great review. The weird thing about our mattresses is that they are actually only less than a year old. I've found that our guests either love or hate them and I do apologize that it was not comfortable to you. We will definitely get you into that king size bed next...

Stanton, California
Reviewed 6 days ago NEW

I stayed at this hotel in Albuquerque for 45 days. Excellent location close to shopping and restaurants. Unresponsive management staff and poor value for the money. Old Outdated definitely not Hilton standards. There is better selection in the area .

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank B7532GCjohnt
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Again, I want to thank you again for doing your due diligence regarding making sure you've let every possible avenue you could know about the quality of your stay. I really want to apologize that we couldn't do anything about the quality of fabric on the couches that were recently purchased by Hilton for out 2016 renovation. The actual...

Arlington, Virginia
Reviewed 1 week ago

One of the places I stayed when I could not get into the DoubleTree with government rates. The staff was friendly, room was clean, Continental breakfast was good. I did not have any issues the week I was here. I would stay here again if I could not get into the DoubleTree. I'm a HHonors member so any Hilton property...

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Helpful?
Thank Stanley Y
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello There Stanley! You have given me a challenge! I would like to make the Homewood Suites Uptown your FIRST choice when staying in Albuquerque. If you'd like to contact me the next time you're in town and visiting out property, we can discuss how to make that happen. Thank you for the awesome review and I look forward to...

Racine, WI, United States
Reviewed 1 week ago

We had multiple problems. Internet sign in, slow drain in the bathtub, rude staff, breakfast food issues. The staff seemed disinterested in helping us and the room looked as though it had been abused.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Gregory A
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Gregory, Thank you for taking the time to fill out a survey and review us on Trip Advisor. I will make sure to look into all of the issues you had during your stay and correct them for our future guests. Thank you again and have a great day. Tiffany Ball

King of Prussia, Pennsylvania
Reviewed 1 week ago via mobile

For the past two years this Hilton property has been my "go to" place to stay on a quarterly basis for 1 to 2 weeks while working in the area. Unfortunately, this is about to change. From checking to not being recognized as a Diamond member (that is the least of the problems) to internet service that doesn't work: to...

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Helpful?
Thank catgo79
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Catgo79, I understand your frustration with the issues you continue to have every time you stay in this hotel. Though we have tried and tried again to resolve the issues for you, we seem to not be able live up to you standards so I wish you happy travels and hope that you can find a hotel better suited...

Reviewed 1 week ago

This is the 2nd time I've stayed at this motel. I like the location, and the price is very good for the quality of stay. The person checking me in was very polite. I used the breakfast twice, and it is very nice. I would recommend this motel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank B P
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello BP! Thank you so much for the awesome review! We really do appreciate guests who take the time to tell us how we're doing. We hope to see you the next time you're in Albuquerque. Safe and happy travels. Tiffany Ball

Salt Lake City, Utah
Reviewed 2 weeks ago

First time to Albuquerque, New Mexico. The hotel was in a great location. The staff very friendly and helpful. My room was very clean. The complimentary breakfast was great. The evening social was really good. This Homewood Suites does not have an alcohol license, so no wine or beer. Would stay there again if I am in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Denise H
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Denise, Thank you so much for the awesome review! Our team appreciates the kind words and I'm so happy to hear you'll be visiting us again the next time you're in Albuquerque. Please come stop by and see me, my office is in the lobby. Thank you again and safe, happy travels! Tiffany Ball

Reviewed 3 weeks ago

Hotel is in top shape. Location is in an exciting area close to many excellent restaurants and shopping. Complimentary breakfast was very substantial. Would definitely stay there again when traveling through this area

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kathleen Z
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Kathleen! You are a super hero for this awesome review! Thank you so much and we hope to see you the next time you're in Albuquerque. Safe and happy travels! Tiffany Ball

Roswell
Reviewed 3 weeks ago

Location is fabulous and the front desk staff very friendly. Heater was noisy is my only complaint it constantly clicked on and off all night and that is the reason for my 9 rating of sleep quality. Walking distance to anything you need

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Stephen P
Tiffany B, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Hello Stephen P! From the sounds of it, you enjoyed your stay other than the heater, which I will speak to my maintenance manager about servicing in their preventative maintenance program so we can make sure our future guests do not experience the issue. I'm just a little confused because you scored us a 1, which is the worst score...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Homewood Suites Albuquerque Uptown hotel offers guests conveniently located accommodations in the heart of Albuquerque, New Mexico. Offering comfortable hotel rooms for extended stays and short-term guests, our hotel is just a few miles from some of Albuquerque's main attractions. ... more   less 

Additional Information about Homewood Suites by Hilton Albuquerque

Address: 7101 Arvada Ave NE, Albuquerque, NM 87110-4510
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $154 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque Hotel Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Albuquerque
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#31 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque staff and other travellers.
2 questions
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Mission, Texas
3 months ago

See all questions (2)

Questions? Get answers from Homewood Suites by Hilton Albuquerque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spacious rooms and kitchenettes with fullsize fridge and stovetop.”
 of 5 bubbles scarletbegonia44, 15 Feb 2017 | Read review
“Check the return vents before you accept the room.”
  • Gunk removed from return vent AFTER it was cleaned.
 of 5 bubbles altaira4, 12 Nov 2016 | Read review
“first floor gives easy access and facing the pool is quiet, at least in the winter”
 of 5 bubbles 718rachelt, 9 Nov 2016 | Read review
“The suites are very nice”
 of 5 bubbles M4896JBtonys, 18 Oct 2016 | Read review
“Pick one away from the elevator if you can”
 of 5 bubbles Btravele2013, 14 Oct 2016 | Read review
5 of 5