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TownePlace Suites Albuquerque Airport

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153 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Albuquerque Airport
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Showing 153: English reviews
Sterling, Kansas
Reviewed 23 March 2016

Enjoyed our stay at this location. Beds were comfortable, wifi was fast and the hot tub was fantastic! We requested a roll-away bed and they complied. Although we did not make use of it, the small kitchen area was a nice feature. The breakfast was typical for a Marriott hotel. I'm not a fan of the eggs and sausage they...

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Helpful?
Thank ranhorn
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thanks for your awesome feedback. We strive for excellence and superior service. We are pleased that you enjoyed your stay with us. In the future we hope that while in Albuquerque you choose TownePlace Suites.

Denver, Colorado
Reviewed 2 March 2016

My husband and I have stayed here several times. We love the comfortable beds and having a kitchenette. We also like the availability of breakfast, though we like to frequent eateries in the UNM area as well. Having an exercise room and laundry have been so helpful on our trips. Staff are friendly and professional. I've asked to extend my...

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Helpful?
1Thank Becky N
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is a very valuable . We are pleased that you enjoyed your recent stay with us. To improve our guest's experience we are currently undergoing a renovation. Our hotel is delighted to have a prospective guest like you and we look forward to seeing you the...

Salt Lake City, Utah
Reviewed 22 February 2016 via mobile

We came into Albuquerque on late midnight flight. I usually stay at Marriott Hotels, but I've never stayed at a TownPlace. First, the area looked sketchy, then it was confirmed when the front desk had to buzz us in because the front door was locked. After we checked in, I got ready for bed and my husband took a shower....

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Helpful?
Thank CWWebb
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Thanks for your interest in staying at our property. We appreciate you taking the time to review our hotel. We strive to provide outstanding service to all our guests as well as our employees. Our purpose is to provide a safe and comfortable atmosphere especially after business hours. I apologize greatly about the concerns that were not met. I would...

North AZ
Reviewed 17 February 2016

Very clean and neat. May be a function of being newly redone? Staff fine to deal with. Hotel has one BIG fault. Who ever designed and signed off on the design of this hotel should be fired! Right outside the front door and below all the room windows on that side (parking lot supposedly the quiet side) they put the...

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Helpful?
Thank Clifford B
HotelManagement2400, Guest Relations Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Clifford, Thank you for taking the time to review our hotel. We really appreciate your business. I apologize for the noise issues in your suite. We have recently acquired new ownership and management. Total Management Systems has brought with them plans for a full renovation that is now underway. If your future travels bring you back to Albuquerque we...

Michigan
Reviewed 29 January 2016

1st time in 20 years I've asked to change rooms - originally given a room facing Gibson Ave - boy was it noisy. They moved me to the other side and it was fine. Front desk staff also came thru with a good dinner recommendation. This place is not up to Residence Inn standards but it cost less - so...

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Helpful?
Thank nichpr
HotelManagement2400, Guest Relations Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Nichpr, Thank you for taking the time to give us feedback on your most recent stay, it is a valuable tool that we can use to continue to improve the service at the hotel. We are glad you enjoyed your stay and just so you are aware the hotel is currently under renovation to improve your home away from...

Austin, Texas
Reviewed 4 January 2016

Stayed one night on the way through town. Booked this because we wanted a 2 room suite, and the rate was good. Wished I would have booked the Fairfield or Residence Inn close by, or the Marriott off I25 which also had a pretty good rate. The furniture was extremely worn, and it looked like a pet had scratched the...

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Helpful?
1Thank Devin B
Toby L S, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

I am so sorry that you weren't pleased with stay and regret that I didn't get to speak with you while you were at the hotel. Our hotel was recently purchased. The owners, as well as management and staff, are dedicated to creating a clean, warm and comfortable environment to stay in. Our hotel will be undergoing a major renovation...

Marrero, Louisiana, United States
Reviewed 29 December 2015 via mobile

Spent Christmas night here. .We were looking for a safe clean and comfortable place to just crash for the night and catch another flight without spending too much $. We chose the TPS ABQ because it offered a 2 bedroom suite (perfect since mother-in-law was with us) I found the location a little "worn" the armrest on the furniture was...

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Helpful?
Thank Ed L
Toby L S, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Thank you so much for taking the time to review our hotel. We are a little "worn" at present, but will be undergoing a renovation early in 2016 that will refresh our cozy hotel. We hope you had a Merry Christmas and look forward to your next visit to Albuquerque.

Reviewed 27 December 2015 via mobile

Don't stay here go onto another Marriott property next door. This is by far the worst Marriott property I ever stayed in. We got a 2 bedroom suite and it looked like a slum. The couch and chair were so old and nasty it looked like a cat had ripped up the whole thing. We even tried turning over the...

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Helpful?
2Thank Marmot23
IF ID
Reviewed 27 December 2015

This is the second time we've stayed at this hotel and found it highly acceptable. The hotel staff we encountered except for a maintenance man was very service conscious. The room was generally clean, however, more attention should have been given to vacuuming the room and hallway carpets. The complimentary breakfast was decent and was enough to get the day...

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Helpful?
Thank 756brianm
Cortez, Colorado
Reviewed 29 November 2015

We spent two nights here, one before a flight out and one after the return flight. Very affordable rates for two bedroom suite. Furniture was dated, but everything was very clean and beds were comfortable. Good breakfast selection with hot and cold items. Staff was very friendly and remembered us on the return trip. Would certainly stay here again.

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Helpful?
Thank Kimberly P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
We bring you all the comforts of home in our spacious studio, one and two-bedroom suites so you can look forward to an enjoyable stay in Albuquerque, New Mexico. We are located convienently to I-25 if you are traveling to or from Santa Fe and/or Rio Rancho. We are minutes from the Albuquerque Sunport Airport and offer complimentary transportation from 430AM to midnight. We are also close to other great attractions and amenities such as; University of New Mexico, International Balloon Fiesta Park, Kirtland Air Force Base, Albuquerque Isotopes, Isleta Pavilion, and the new IMAX theatre. Your shopping choices are plentiful and include the Nob Hill shopping district, Coronado Mall, Uptown Shopping Center as well as Old Town Albuquerque. Try one of our transportation packages with the NM Railrunner for convienent access to Santa Fe, NM. We also have a 24-hour staff that is available to assist your every need and we offer complimentary internet as well as a complimentary continental breakfast. ... more   less 

Additional Information about TownePlace Suites Albuquerque Airport

Address: 2400 Centre Ave SE, Albuquerque, NM 87106-4190
Region: United States > New Mexico > Albuquerque
Price Range: $106 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albuquerque Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Towneplace Suites Albuquerque Airport Hotel Albuquerque
Albuquerque Towneplace Suites
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Albuquerque Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request room away from the busier street (away from Gibson Ave).”
 of 5 bubbles casadaly, 15 Nov 2016 | Read review
“Has a small living room and kitchen area separating the two bedrooms.”
 of 5 bubbles bundeon, 5 Nov 2016 | Read review
“request room facing the front of the hotel. The back faces a busy street”
 of 5 bubbles Gateagent2010, 24 Oct 2016 | Read review
“Highest floor facing the Sandia Mountains.”
 of 5 bubbles drjohnd2014, 12 Sep 2016 | Read review
“We were on the 4th floor which was good for a view.”
 of 5 bubbles Sconage, 5 Sep 2016 | Read review
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