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Homewood Suites by Hilton Albuquerque - Journal Center

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326 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
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Showing 324: English reviews
Reviewed 4 December 2015

This is an excellent hotel with many good amenities. It has beautiful decor and luxurious rooms. The staff is very helpful. They offer a very extensive breakfast, hot, tasty food, something for every appetite. There is a weekday dinner with a good variety of food. Our bed was very comfortable. Nice big television with tons of stations. We had excellent...

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Helpful?
Thank sharonsD6918OI
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear sharonsD6918OI, I am glad that you had an excellent stay with us. We are happy to know that our accommodations, facilities and breakfast exceeded your expectations. Thank you for recognizing our staffs' excellent customer service. We are looking forward for you and your family's next trip with us!

Bryan, United States
Reviewed 24 November 2015

Really good staff (especially Heather and Rico). Clean, comfortable and close to different dining options which is good for an extended stay. Kitchen was in good shape and well supplied which is also important for extended stay. Hardwired internet connection was very good and wifi was adaquate

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Helpful?
Thank James R
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear James R, Thank you for giving us a five star rating! We are happy to know that you appreciated all our efforts in providing you an excellent customer experience especially with our accommodations and facilities. I am glad that our provided you an excellent customer service as well. Thank you for your business and hope to see you again...

Orlando, United States
Reviewed 20 November 2015

A friendly, clean, comfortable, convenient stay in Albuquerque. I will be back. The staff make a huge impact on my stay be being friendly and taking care to be sure I was comfortable. Morning and evening meals are super convenient and save time and money. The location is safe and convenient to everything I needed while in town.

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Helpful?
Thank Stephen H
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Stephen H, I am very pleased to know that you had a wonderful stay with us. Thank you for recognizing our efforts in providing an excellent customer experience to all of our guests. We are looking forward for your next business trip with us!

Albuquerque, New Mexico
Reviewed 15 November 2015

Staff at this hotel was friendly and room was impeccably clean! It was nice to sleep on a comfortable king size bed. Breakfast was delicious as it seems like they offered some unique items. Definitely recommended!

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Thank don t
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for giving us a five star rating! We are happy to know that you enjoyed our accommodations and excellent customer service. Thank you for your business and hope to see you again in our hotel.

Albuquerque, New Mexico
Reviewed 9 November 2015

Everything was lovely! This was the perfect stay-cation that I needed! I would stay here again, no questions asked! The location is close to restaurants, and in a good part of town, and the service was great on top of it all...it was very clean!

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Thank 368laurae
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear 368laurae, I am glad that you had a perfect staycation with us! Thank you for appreciating our efforts in providing an excellent customer experience to our guests. We are looking forward for your next visit in our hotel. Many thanks, Gabriel Ruiz General Manager

NYC, United States
Reviewed 17 October 2015

Friendly and helpful staff. Very clean facilities. Very good selection of complimentary breakfast items. Small but effective gym (treadmill, StairMaster, bench & dumbbells up to 30 lb., exercise ball and mats).

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Thank Mike S
Inn_Keeper_NM, General Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Dear Hulagirl1956, Thank you for appreciating our efforts in providing great customer service through our wonderful staff, facilities, and food. We are looking forward in serving you again! Many thanks, Gabriel Ruiz General Manager

San Luis Obispo, California
Reviewed 12 October 2015

We enjoyed our second week long stay in this Holiday Inn Express conveniently located at I-25 and San Antonio. Access to various areas of Albuquerque are very convenient from this location. The property is quiet and two walkable dining venues are nearby. We like Homewood Suites for stays longer than one or two nights because of the full kitchen with...

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Helpful?
Thank rosalindmalone
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Hello rosalindmalone, It is great to hear that you had thoroughly enjoyed your stay with us and that you were satisfied with our breakfast services as well as our facilities. We want you to know that your voice is of utmost importance to us and we thank you again for taking the time to share your experience and impressions of...

Newcastle, Ontario
Reviewed 10 October 2015

We stayed two nights during the Balloon Fiesta and the hotel was conveniently located. The room was dark and the heating/cooling system was very noisy. It seemed like a common problem because we could hear the system cycling on and off in the adjacent room as well. The shower was OK but the shower curtain just barely reached the top...

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Helpful?
Thank CraigPenney
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Hello CraigPenney, We are pleased that our hotel had been a convenience to you during your visit to the Balloon Fiesta. It is disappointing to hear that you were not impressed with the accommodations and service that we had provided for you. Please be assured that we are certainly looking into your feedback so that we can improve our guest’s...

Reviewed 10 October 2015

Quality staff....clean and quiet surroundings...adequate breakfast or "on the go" items for a fast morning getaway on balloon days..Our needs were met and I didn't hesitate to ask if we needed anything...the staff were always friendly and helpful..the suite fulfilled our needs to connect with family for a few hours..centrally located...several eating establishments nearby...this was a good choice for our...

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Helpful?
Thank Clara T
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Hello Clara T, It was our pleasure to be able to provide you and your family with everything that you need during your balloon fest visit. Thank you very much for sharing with us with your experience. We certainly hope that you and your family will choose Homewood Suites again, should your trips bring you back in the area!

Frankfort, Illinois
Reviewed 9 October 2015

Over the past twelve years while at the AIBF we have stayed in three different hotels. For the last ten or so years Homewood Suites - Journal Center has been our choice. The location is ideal. The staff has always been friendly, welcoming, accommodating, efficient, and professional. The property is clean and well maintained. However, it must be said that...

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Helpful?
Thank TKCRhino
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Region: United States > New Mexico > Albuquerque
Price Range: $125 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque - Journal Center 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Hilton
Albuquerque Homewood Suites
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albuquerque - Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid third floor due to cigarette smell.”
 of 5 bubbles desertdweller2016, 16 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles triciaf539, 12 Oct 2016 | Read review
“most rooms are good”
 of 5 bubbles crucesdave, 17 Aug 2016 | Read review
“Pick a room on the 3rd floor - extremely quiet.....”
 of 5 bubbles deborahr855, 9 May 2016 | Read review
“Any room is good”
 of 5 bubbles bonitah613, 17 Feb 2016 | Read review
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