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2017-12-25 2017-12-26
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    Hilton Garden Inn Albuquerque / Journal Center

    5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
    +1 855-618-4697
    Hotel website
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    2017-12-25 2017-12-26
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    Traveller (10)
    Room & Suite (12)
    Dining (1)
    • Excellent52%
    • Very good24%
    • Average12%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “cracker barrel” (27 reviews)
    “north side” (7 reviews)
    “hilton honors” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Albuquerque / Journal Center
    Special Offer: Double Points,Every Stay
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (418)
    There are newer reviews for Hilton Garden Inn Albuquerque / Journal Center
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    41 - 45 of 418 reviews

    Reviewed 31 May 2017

    We were blessed with excellent service from the time we walked in the door. Very nice comfortable stay. Worth the money. We stayed 3 nights and enjoyed every minute of it. Our kids came to play soccer in a tournament over the memorial day weekend....More

    Review collected in partnership with Hilton Garden Inn
    Thank 782candym
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 1 June 2017

    Thank you for your review. We are very happy to hear that you enjoyed your stay with us while in town for a Soccer Tournament. We hope your team did well in the Tournament! We hope to have you as our guest again in the...More

    Reviewed 30 May 2017

    Staff very rude, not able to resolve issues with breakfast or to help out with honor rewards would not recommend this hotel to anyone not satisfied at all very disappointed with this branch of the hiltonsMore

    Review collected in partnership with Hilton Garden Inn
    Thank Z9916LVjoseb
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 31 May 2017

    Thank you for your review. We appreciate all feedback, both positive and negative, as it allows us to address any concerns you may have. You Can Count On Us to discuss your issues with our Team. We hope that you will consider giving us another...More

    Reviewed 28 May 2017

    This is your standard Hilton Garden Inn. Free wifi and parking. Hilton Honor gold and diamond members receive free breakfast. The rooms are nice sized and everything was clean. The breakfast staff was very friendly.

    Thank Ry J
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 30 May 2017

    Thank you for your review of your recent stay with us. We appreciate your feedback and we also would like to say Thank You for your loyalty as a Hilton Honors Member. We look forward to your next visit!

    Reviewed 23 May 2017

    When I walked into the lobby, I recognized an old outdated hotel. I would imagine this hotel was constructed in the early ninety's, and little has been done to upgrade it. The hotel is just old and I am sure Hilton is just waiting to...More

    Thank jim a
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 25 May 2017

    Thank you for sharing your review. We are terribly sorry that you did not enjoy our updated decor in our lobby. Our hotel is just over 10 years old, and we recently completed a full renovation of our entire lobby and public space in Spring...More

    Reviewed 19 May 2017

    Room on the most part appeared clean but areas in detail like around the wooden cabinets and baseboards were dirty. Under bathroom sink along the walls where floor tile meet the wall had dust buildup. Something I guess that can't been seen unless your sitting...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank SmittyT414
    Response from Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal CenterResponded 22 May 2017

    Thank you for your review. We are extremely sorry that you encountered some issues with your guest room and we were not able to satisfy you completely. I would like to invite you to contact our General Manager directly at (505) 314-0800 to discuss your...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$89 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Albuquerque
    • #26 Romantic Hotel in Albuquerque
    • #38 Business Hotel in Albuquerque
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire and HotelQuickly so you can book your Hilton Garden Inn Albuquerque / Journal Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Mexico >
    • Albuquerque
    • Also Known As
    • Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque ,
    • Hilton Albuquerque ,
    • Albuquerque Hilton Garden Inn
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    Traveller (10)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (46)
    Bathroom (3)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    18 November 2015|
    Response from Hilton G | Property representative |
    Yes, our hotel does have several rooms located on the first floor of the hotel. They can be accessed either through the lobby or through a side-entrance door. A guest room key card is required to open the side-entrance... More
    22 June 2015|
    Response from Hilton G | Property representative |
    Good afternoon Jbruso22. Thank you for your question. Please feel free to contact me directly via phone to discuss further. Below is our contact information. Thank you. Michelle Rankin, General Manager 505-314-0800
    Michael H
    18 December 2014|
    AnswerShow all 5 answers
    Response from Hilton G | Property representative |
    Thank you for your question. Our hotel is not completely non-smoking. We offer a total of 4 smoking rooms, all located at the end of the hallway on our 4th floor. I would recommend requesting a room on either our 1st, 2nd... More
    Room Tips
    "Breakfast has a charge; don't stay here unless you are unable to find something else"
    Read review
    "actually the location is pretty quiet so all the rooms are nice without noise."
    Read review
    "Read the reviews!"
    Read review
    "upper floors best"
    Read review
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