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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

24 reviews
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Traveller (4)
Room & Suite (11)
Dining (3)
Overview
  • Excellent20%
  • Very good25%
  • Average43%
  • Poor8%
  • Terrible4%
6 days ago
“Good hotel close to ABQ”
1 week ago
“good location”
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.0 Star Hotel
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Reviews (24)Write a Review
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1 - 5 of 24 reviews
Reviewed 6 days ago via mobile

I stayed here on my recent business trip to New Mexico. The hotel is located close to ABQ which was great for me. The front desk staff was great. They were friendly and welcoming. The room I was given was a suite and it was...More

Thank DDay1959
Response from Mallory S, Front Office Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 4 days ago

Dear "DDay1959", Thank you for choosing to stay with us here at the Holiday Inn and Suites Albuquerque Airport and humbly thank you for your kind and honest feedback. It is always a pleasure to see the room and staff met and exceeded expectations. I...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

We got a king suite for a really great deal, for starters. The room was cozy and clean and current. The lobby and halls were beautiful and new. All staff we interacted with were happy and helpful. When we checked out the manager, I believe,...More

Thank LaurieBarnts
Response from Mallory S, Front Office Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 2 weeks ago

Dear LaurieBarnts, Thank you for choosing to stay with us here at the Holiday Inn and Suites Albuquerque Airport. It is always a pleasure to see that our guests are enjoying their stay with us. I do hope you continue to keep us in mind...More

Reviewed 1 week ago

The hotel is average, but it is a good location when traveling to VA hospital for care. We have stayed here quite a few times and have never had any issues. The staff is friendly and helpful every time we visit. Parking can sometimes be...More

Thank Romac125
Response from Mallory S, Front Office Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 1 week ago

Dear "Romac125" Thank you for taking the time to share your feedback regarding out hotel with your fellow travelers. I am very pleased to hear that the location and staff were to your satisfaction. I do hope you continue to keep us in mind any...More

Reviewed 17 December 2017 via mobile

Was in town for a wedding and was able to make this our home during the stay. Not a bad stay although I feel the hotel to be a bit outdated. Due to my status with IHG they gave me a very nice upgrade. Very...More

Thank Bruce G
Response from Mallory S, Front Office Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 2 weeks ago

Dear Bruce G, Thank you for taking the time to share your experience regarding your stay here at our hotel. I will address the cleanliness of the rooms with the housekeeping staff. I hope will give us another opportunity to a great night's stay with...More

Reviewed 26 November 2017 via mobile

This is a run down hotel past its time. The carpets in the hallways are stained and the ice machine smelled funky. They actually tried to give me a room unfit for occupation. I was on the top floor and poor plumbing caused sewer gas...More

Thank jvanolphen
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 11 December 2017

Dear jvanolphen, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, facilities and amenities. Reviews like yours are very valuable as they enable...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (31)
Business Centre & Event Rooms (3)
Bathroom (1)
Questions & Answers
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AMY B
6 November 2014|
AnswerShow all 5 answers
Response from holidayinnabq | Property representative |
Hello Amy, I'm sorry you did not your hotel stay. I know everyone has a right to their opinion. I'm not fully aware of your situation, however this company has a policy through IHG that it has to abide by. I'm sorry if the... More
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Room Tips
"do not choose first floors rooms"
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