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My family of four (two little ones) stayed one night and was very pleased with our room. We had a 2 room suite (#402) and it was large, clean and comfortable. The furniture seems recently updated. Both beds were comfy (king and sofa sleeper). The...More
Bar was great and good food. . Jennifer was great very accommodating. But I ask you why would you not provide a shower cap with a room that has no tub. We used our points and this has happened before. Not happy having wet hair...More
Thank Luanne C
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 2 weeks ago
Dear Luanne C,
Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service received at the bar....More
I just had a conference in ABQ and booked this hotel through Expedia. I was not impressed at all! The first issue was with the parking! There were literally no parking spaces to the hotel and I almost had to park in the street! The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 3 weeks ago
Thank you for your recent stay with us and reviewing our property. Please accept my deepest apology for the unexpected experience you had with the condition of your room and the noise which affected your stay. I am also sorry for the challenges...More
I booked online with Holiday Inn several days before I arrived. Check-in was smooth and our room was great. The second night we stayed there we ate at the restaurant. My kids ordered a hamburger each, but we were told that they only had enough...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ AreaResponded 4 weeks ago
Thank you for leaving a review of our hotel. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, and I am glad to see the perfect rating given on cleanliness. It is also nice to know you...More
Checked in, and the first hint was the "dank" odor in the room and it felt slightly warm, no problem,turn on the AC... the AC controls looked pretty beat up. The pool was out of towels.... The keurig would not percolate and brew, the water...More
US$83 - US$222 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from holidayinnabq | Property representative |
I'm sorry you did not your hotel stay. I know everyone has a right to their opinion. I'm not fully aware of your situation, however this company has a policy through IHG that it has to abide by. I'm sorry if the... More
I'm sorry you did not your hotel stay. I know everyone has a right to their opinion. I'm not fully aware of your situation, however this company has a policy through IHG that it has to abide by. I'm sorry if the end result was upsetting to you.