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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

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234 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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Showing 230: English reviews
Marseille, France
Reviewed 21 February 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms...

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Helpful?
Thank simonne_13
Sabina K, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I wanted to thank you for leaving a comment about your stay at the Holiday Inn and Suites Albuquerque, Airport. I like to take the time and apologize for the troubles you had when staying at our property. We pride our self's in making sure each guest feels comfortable. We are currently going through a renovation, and will be updating...

OCEAN ISLE BEACH
Reviewed 17 February 2015

We stayed feb 11 for a week..evening desk staff were terrible..went to front desk to get tissues and plastic cups that housekeeping didn't leave..got the tissues and the clerk said he would bring plastic cups to the room..don't know why he couldn't give me them but ok ...never showed up..no cup of ice for my drink!!! Really? ( there were...

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Helpful?
Thank NcSteelergirl
Marseille, France
Reviewed 10 February 2015

Just a place to sleep! Don't expect them to come and pick you up if you ask before arrival! You are supposed to have a phone on arrival and call them!!! They forget about you and don't apologize for not doing what they promized. The restaurant is just nothing! Eat before you go! Drinks were OK! Cannot say the rooms...

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Helpful?
Thank simonne_13
Reviewed 7 February 2015 via mobile

I was accommodated with a city view high floor room. It is simply stunning. Not only did I get a great view but it was away from the elevator and ice machine which one can appreciate after driving 11 hours. Luanne and Victor at the front desk were AWESOME! They are very friendly and professional and gave great advice on...

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Helpful?
Thank c J
Sabina K, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Hello, First I would like to take this time to thank you for staying with us. Also would like to apologize for your loss. It is always nice when your feeling down to have a comfortable place to stay.. We are thankful that you choose our hotel.. you have a beautiful day.

Reviewed 25 January 2015 via mobile

Arrived late around 10 with no problems at check-in. Hotel looks nice from the outside even has a starbucks and gourmet restaurant. Walking to your room is like a maze. Hotel crammed as many rooms as they could. Carpets are dirty and old, bathroom has no tub, no breakfasts. The only entrance will be the front door, so park close...

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Thank Julio S
Lordsburg, New Mexico
Reviewed 11 January 2015

My husband, 3 year old daughter and I stayed at this hotel for 2 nights over the weekend. We booked though Expedia and when we arrived around noon they had our room ready and even gave us an amazing upgrade to a suite. The room was so big and nice. Bed was very comfortable and the Jacuzzi tub was very...

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Thank Tessa B
Farmington, New Mexico
Reviewed 2 January 2015 via mobile

Stayed while taking a trip to Albuquerque. Room was nice with good internet. Hotel was going through a remodel project at the time of our visit. No free breakfast and restaurant area was very cold. Staff was nice enough to give kid's meal for free for a to go order. Easy access from I-25 and is a close to Isleta...

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Helpful?
Thank kwlacasse
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

I want to thank you for you for taking the time to write this review. We are a full service restaurant, and we do not have free continental breakfast. Everything is off a menu and made to order. However kids always eat free! We are refreshing our look, but hope to see you when our hotel is all completely remodeled....

Reviewed 28 December 2014

I chose to stay so my fault. Drove in tired so ignored my usual expectations for cleanliness and customer service. Rooms/motel dirty/nasty. Front doors/elevator didn't work properly. About money, not customer service - they won't survive. Do yourself a favor and find Yale street for better options (I discovered later) Might be able to get a paper or some coffee...

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Thank RetiredFireCaptain
holidayinnabq, Director of Sales at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

We are currently updating our hotel. There are 2 signs visible as soon as you walk in prior to check in. However, if the room was not cleaned then please contact us at the time of stay. Allow us to correct your accommodations. We do thank you for taking the time to convey your comments regarding your recent experience with...

Blacksburg, Virginia
Reviewed 2 December 2014

Very nice room, convenient to the airport. Staff were friendly and competent. No problem at all with the shuttle at 6 a.m. Overall, this Holiday Inn fully met my expectations, and II would happily stay here again.

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Thank Chuck W
Atlanta, Georgia
Reviewed 2 December 2014

Stayed here for two nights. This is an older hotel and hallways do need some work as they show a lot of ware. I was concerned about this when I first checked it, but the rooms have newer/ updated furniture and are clean. The front desk and restaurant staff are very friendly, courteous and helpful too. I would stay here...

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Helpful?
Thank Colin R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: $107 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly recommended.”
 of 5 bubbles morkstilgoe, 28 Mar 2017 | Read review
“Make sure you request a room facing the city of Albuquerque! And stay away from the noisy, heavy exit doors located near the stairwells.”
  • The clouds were amazing over the valley view from the front of the hotel.
 of 5 bubbles Scrivner, 11 Jul 2016 | Read review
“City side of hotel offers a nice view of city.”
 of 5 bubbles eh741, 14 Jun 2016 | Read review
“Suggest an upper floor for a quiet evening.”
 of 5 bubbles skysail, 24 May 2016 | Read review
“Breakfast on Saturday is buffet only.”
 of 5 bubbles Barry19511948, 22 May 2016 | Read review
5 of 5