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Albuquerque Marriott Pyramid North

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Albuquerque Marriott Pyramid North
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445 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Keller, Texas, United States
Reviewed 1 week ago NEWvia mobile

Went to visit our son and his wife. Nice big hotel. Great location. Plenty of parking even with a dancing competition in the convention center. Staff was extremely helpful and friendly. We had a small problem with an air conditioner not working well and they promptly moved us and checked in us to make sure the new room was better....

Thank Lindsey D
Mechanicsville, Virginia
Reviewed 1 week ago via mobile

I was in for a one night stay, and things were really pretty good. Definitely the rooms are in need of an upgrade, like the lobby has already seen. The lobby was very nicely done, and hopefully the rooms are next on the list. Although the rooms were really clean, well taken care of and the bed was great. Don't...

Thank terp24
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear terp24, Thank you for staying with us and for your feedback regarding your recent stay. We are so happy that you like our updating to the lobby, atrium, restaurant and bar. This was the first of our indoor projects and we are looking forward to what the future holds. Hope you have a fun year and that we see...

Albuquerque, New Mexico
Reviewed 12 January 2017

My husband and I live in Albuquerque but wanted a stay cation place close to our home. Neither one of us had slept at this hotel but have attended many functions there. Even though it was a slow time of the year, the hotel was well decorated for the holidays and had a beautiful, inviting atmosphere . Renee at the...

Thank ReebokB
Boston, Massachusetts
Reviewed 17 December 2016

I stayed here for 2 nights in December 2016 for work. The hotel is decent overall. The location is convenient to the highway with lots of options for restaurants in the immediate area. I would agree with some of the other reviews regarding the hotel rooms, they are dated. Don't get me wrong, the rooms aren't terrible, just older and...

Thank Steve K
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Steve K Thank you for staying with us and for your nice comments regarding the staff and several of our amenities. We are so glad that you like our newly renovated first floor level. The renovation included our lobby, front desk, atrium, restaurant and bar. It is the prelude to future updates to the hotel. In regard to your...

Reviewed 11 December 2016 via mobile

This is the worst hotel I have EVER stayed at. No breakfast, no WiFi, no fridge, no microwave, and the list goes on!! They make you pay for all of this.. The Manager was rude and all together it was just horrible. It must have gone under new management because it wasn't this bad a few years ago when I...

2Thank Ashley C
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Ashley C, We are so disappointed to hear that you did not enjoy your recent stay with us. In regard to your comments regarding our amenities, we have not changed our practices on these, with the exception of our Wi-Fi so they would have been the same as your last visit. As a full service hotel, we have a...

Reviewed 11 December 2016

Came in Thursday night back out early Saturday for office Christmas Party. Marriott Pyramid has obviously been around for a while. After all it's the Southwest not the Yucatan. The property is well kept and updated. Rooms and facilities up to date and comfortable. Every interaction with staff was very friendly and pleasant. I had room 722 and was very...

Thank estephenson
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear estephenson, We are so glad to hear that you enjoyed your recent stay with us! Thank you for your nice rating and comments. Hope you had fun at the party and we look forward to seeing you again soon. Best wishes to you for the coming year.

Houston, Texas
Reviewed 11 December 2016

The staff at this Marriott was welcoming and helpful whenever a question arose. The breakfast buffet offered in the restaurant in the lobby was excellent. We loved the suite style room with the extra living room. We thought the hotel was in a good location for visiting different areas in the city as well as going north to Santa Fe.

Thank gloriamaris
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear gloriamaris, Love the high rating!! Thank you so much and we are so glad that your enjoyed your stay! Nice to hear that the location worked well for you to visit through out our city and to Santa Fe. Wishing you a fun holiday season!

Chicago, Illinois
Reviewed 7 December 2016

Pros: Really nice people who seem to genuinely want you to enjoy your stay Small sundry store on site Room service available Fitness Center Free wifi for elite members (and it's fast, too!) Mostly comfortable beds Decent water pressure Water got hot quickly and there was plenty of it Decent in room and bathroom lighting Towels and linens are not...

Thank TravelMommy1
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear TravelMommy1, Thank you so much for staying with us during your recent visit to Albuquerque and for taking the time to share your experience. We appreciate all of your valuable feedback and please be assured that we will be looking into those areas that you noted were not at our standards. Best wishes to you for the upcoming holiday...

Columbus, Indiana
Reviewed 30 November 2016 via mobile

The lobby area is huge and looks very high end like you would expect from a Marriott. The front desk clerk was very professional and check in was quick. When you get past the lobby it is all 90's era furnishings that I assume we're the Marriott standard back then. All the furniture in my room was pretty roughed up...

Thank Morris47201
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear Morris47201, Thank you for staying with us and for taking time to share your feedback about your stay. We appreciate hearing how much you liked our newly renovated lobby and the atrium which includes our restaurant and bar. The space is setting the tone for our future updating work that we hope to be designing soon. Thank you for...

Cincinnati, Ohio
Reviewed 21 November 2016

I stayed here for one night in November 2016. When you walk into the hotel the first thing you see is a modern-ish lobby. It looks like the lobby has been remodeled in the past few years to make it a little more modern. The staff member behind the reception desk was very friendly and made me feel welcome. Once...

Thank jimg9321
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review

Dear jimg9321, Thank you so much for staying with us and for your feedback about your overall stay. We did just complete a full renovation of our atrium area including the lobby, front desk, restaurant and bar. As you noted, the style is modern, but yet it keeps just a hint of the southwest within it. I wanted to let...

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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Sandia Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel is in the shape of a giant, nouveau-Aztec pyramid and offers some of the best views of Albuquerque's International Balloon Fiesta. ... more   less 

Additional Information about Albuquerque Marriott Pyramid North

Address: 5151 San Francisco Road NE, Albuquerque, NM 87109
Region: United States > New Mexico > Albuquerque
Price Range: $139 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albuquerque Marriott Pyramid North 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Albuquerque Marriott Pyramid North Hotel Albuquerque
Marriott Albuquerque
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Questions & Answers

Questions? Get answers from Albuquerque Marriott Pyramid North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room.”
 of 5 bubbles stevekX3364QQ, 17 Dec 2016 | Read review
“Higher floors probably have less lobby noise since the rooms all open to the lobby below.”
 of 5 bubbles gloriamaris, 11 Dec 2016 | Read review
“Certain rooms have great views of surrounding mountains”
 of 5 bubbles chrisgY2097IH, 8 Nov 2016 | Read review
“Along the end away from the freeway”
  • Bottom level of desk could be easily moved
  • The mini-fridge is not normally here, I had to ask for one
  • Very tight quarters in bath and nowhere to hang towels by sink
 of 5 bubbles alwweb, 22 Oct 2016 | Read review
“Was told I would be able to see the balloons. We were given a room on the north east side first floor with buildings no view of balloons.”
 of 5 bubbles kimeyc, 20 Oct 2016 | Read review
5 of 5