We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Albuquerque at Old Town

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Albuquerque at Old Town
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,619 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Albuquerque at Old Town
See the most recent reviews
Showing 1,603: English reviews
Worth, Illinois
Reviewed 24 July 2015

Is in a good part of town (Old Town). Can walk anywhere. Never been to ABQ before, but by its hotel photos, seemed a bit prissy to me at first. But it is not this at all. I was on 9th floor, elevators speed up & down; never a wait . Great views of city and SD mountains. Staff friendly...

 Report
Helpful?
1Thank Marianne F
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Marianne, It was such a treat getting to know you! Thanks so very much for allowing myself and the rest of the staff host you while here in Albuquerque. We would absolutely love it to see you pass through our doors again as soon as possible! All the best!-Matthew Troche

Conway, Arkansas
Reviewed 23 July 2015

Beautiful hotel lobby and outside courtyard area and the team that checked us in could not have been nicer and the housekeeping staff was pleasant and helpful. Only one small bump with the front desk and the pool continuously lacked towels. Don't expect a well stocked gym, the free weights only go up to 12 pounds. But with all the...

 Report
Helpful?
Thank Karyn T
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Karyn T, Please know we truly appreciate you passing on the details regarding your last visit. We are so sorry about the towels! Please know we will make sure the pool stays well stocked moving forward. In regards to your restaurant experience, please also know we will additionally look at how your restaurant experience was handled, as we try...

Jefferson, Texas
Reviewed 23 July 2015

From Leo in the restaurant to the front desk staff, banquet, AV guys, all personnel were accommodating and cheerful. Room 516 was cleaned and spotless every day of my 10 day stay. Our stay was for a convention of over 300 people with varying venues each day. The hotel staff was ready for all changes and without problems. Mike Gannon

 Report
Helpful?
1Thank Michael G
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Michael G, From all of us here, and especially from Leo, thank you so very much for joining us at the friendliest hotel in all of Old Town. Should you ever be in Albuquerque again, be that for business or pleasure, we would love to have you pass through our doors again. All the best and see you soon....

Austin, Texas
Reviewed 23 July 2015

We traveled to Albuquerque so that my future daughter-in-law could meet my mom, who,lives there. It was her first trip to Albuquerque, and I wanted it to be special. I'd rented a house in Old Town for the visit, and my husband and I stayed there the night before my son and his fiancée were due to arrive. It was...

 Report
Helpful?
2Thank Kathy B
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Kathy B, This review absolutely made my day! Thanks so very much for taking the time to let us hear about your stay. It would be such a treat should you ever return. i personally promise the next stay will be even better! All the best. -Matthew Troche

Durango, Colorado
Reviewed 22 July 2015

During a recent stay at the hotel the front desk staff were exceedingly helpful with accommodating transportation to the VA hospital. Matt went out of his way to both personally take me to the hospital in his private vehicle and to pick me up and transport me to the ABQ airport. I have been in the travel industry for 35...

 Report
Helpful?
1Thank Brad R
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Brad R, Our staff is only the best because we have the absolute best guests in the entire city! Thanks so very much for the kind words and please know we would love should you ever be able to join us again. All the best and see you soon. -Matthew Troche

Oklahoma
Reviewed 21 July 2015 via mobile

First time in Albuquerque and the Hotel Albuquerque, won't be our last! Great hotel, food in the Hotel was good, loved the patio dining, and the Blood Orange Margarita is to die for!! Within walking distance of all the Old Town sites.

 Report
Helpful?
Thank Jana M
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Jana, Those blood orange margaritas are phenomenal aren't they! Thanks so very much for taking the time and letting us hear about you and your sisters visit. It was an absolute treat having you stay with us. Hope to see you soon! All the best. -Matthew Troche

Lorton, Virginia
Reviewed 21 July 2015

Best of all was the housekeeping staff including the house keepping manager, Roxanne. After I arrived home, I realized I didn't have my connector plug for my laptop. Roxanne tracked it down for me and even sent photos. Because Amanda, the housemaid for my room, turned the plug into Lost and Found and Roxanne locating it, I will receive the...

 Report
Helpful?
Thank Cheri B
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Cheri B, From all of us here, and especially Roxanne, thanks so very much for the kind words. It is such a privilege to be able to assist our guests in any way possible and we are so glad that matched your experience. Thank you again for sharing such a thoughtful review and please come and see us yet...

Houston, Texas
Reviewed 17 July 2015

We were only here 1 night, but if I am ever back in Albuquerque this is where I will stay. The only problem I had was parking. There was a wedding and a class reunion the day I was here so parking was limited. We were on the 10th floor, overlooking old town. This was a great view. I enjoyed...

 Report
Helpful?
Thank Misty J
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Misty J, We absolutely loved having you here as a guest! Thank you ever so much for joining us. Please know that in regards to the parking we will continually do all in our power to make sure each of our wonderful guest has safe and secure parking close to the hotel. Please come back as see us again...

Reviewed 16 July 2015

I was impressed with the layout and size of this hotel, as I was mainly there for a conference. And I was very pleased overall and would recommend. It is not the newest hotel around, but has class and charming surroundings. We did find that our room was inconsistently supplied (not enough cups, no to-go cups, etc) and there is...

 Report
Helpful?
Thank Trinity03
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Trinity03, It was such a pleasure to have you stay here! Thank you tremendously for the kind words and please know it would be such a pleasure to have you stay with us here as soon as possible. Additionally, please know we will pass on your comments in regards to your in room amenities as that is something we...

Lincoln, Nebraska
Reviewed 15 July 2015

The outside of the hotel is very simple, but the inside is beautiful, including the gardens and pool area. Lots of beautiful picture perfect spots throughout. Staff was all very courteous and helpful and room was clean and comfortable. Only complaint was no fan/ventilation system in the bathroom so got quite steamy when we showered or took a bath. Breakfast...

 Report
Helpful?
Thank Rutha2s
Matthew T, Front Office Manager at Hotel Albuquerque at Old Town, responded to this review

Dear Rutha2s, Thank you tremendously for taking the time to get to know us here at Hotel Albuquerque at Old Town! We especially appreciate that you had some time to go and enjoy Old Town. Our hope is that you are able to come back again and stay with us as soon as possible. Should that ever be the case,...

884 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (431)
Viewed
Hotel & Grounds (102)
Viewed
View from Room (80)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (26)
Viewed
Room/Suite (56)
Viewed
Dining (20)
Viewed
Pool/Beach Area (6)
Viewed
Family/Play Areas (2)
Viewed
Other (134)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (352)
Viewed
Amenities (23)
Viewed
Champagne Suite (28)
Viewed
Junior Suite (41)
Viewed
Junior Suite - 2 (37)
Viewed
Pool (16)
Viewed
Presidential Suite (31)
Viewed
Dining (58)
Viewed
The Hotel (46)
Viewed
Traditional Double (38)
Viewed
Traditional King (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (39)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (13)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Albuquerque hotels
Huning Highland Historic District
Hotel Parq Central
Hotel Parq Central
#3 of 144 in Albuquerque
1,587 reviews
Albuquerque Original Townsite
Hotel Andaluz
Hotel Andaluz
#7 of 144 in Albuquerque
1,312 reviews
West Old Town
BEST WESTERN PLUS Rio Grande Inn
Show Prices
Show Prices
Show Prices
Econo Lodge Old Town
#11 of 144 in Albuquerque
707 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Q Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Albuquerque at Old Town

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Region: United States > New Mexico > Albuquerque
Price Range: $179 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Hotel Albuquerque at Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town
Hotel Style:
#2 Spa Hotel in Albuquerque
#7 Family Hotel in Albuquerque
#7 Business Hotel in Albuquerque
#14 Romantic Hotel in Albuquerque
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Albuquerque at Old Town staff and other travellers.
8 questions
Ask a question
Atlanta, Georgia
over a year ago
new jersey
Crossville, TN
6 months ago

See all questions (8)

Questions? Get answers from Hotel Albuquerque at Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all good.”
 of 5 bubbles BizTraveler333, 5 Mar 2017 | Read review
“Rooms on the upper three floors on the north side have a gorgeous view of the Sandia Peak!”
 of 5 bubbles 925marlam, 3 Mar 2017 | Read review
“we have a corner room on the 8th floors, great mountain views”
 of 5 bubbles reddog81, 28 Feb 2017 | Read review
“The hotel shuttle is available but they want a 4 hour notice. Get the highest floor possible.”
 of 5 bubbles Retired_in_MX, 27 Feb 2017 | Read review
“They probably all smell.”
 of 5 bubbles patriciacT6260PD, 19 Feb 2017 | Read review
5 of 5