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Sheraton Albuquerque Airport Hotel

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Sheraton Albuquerque Airport Hotel
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486 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Airport Hotel
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Showing 481: English reviews
Hanalei, Hawaii
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 18 July 2015

I am from ABQ and have always loved having a stay-cation at this hotel. The rooms are beautiful, the views great, the staff friendly. I absolutely recommend it! If you're worried about the location, know that I have never heard an airplane while in my rooms, and while there is only Village Inn and similar within walking distance, you only... More 

Helpful?
1 Thank Mrkmbb
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Mrkmbb, I am happy to hear that you enjoyed your room during your last stay with us and our location is great for you! I certainly apologize about the service you experienced with our Rojo Grill and will be sharing your feedback to ensure this doesn’t happen in the future. We thank you for your feedback and hope that you... More 

Maryland
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 June 2015

The rooms at this hotel were better furnished and maintained than I would ordinarily expect of an airport hotel of this or similar brands. They appeared to have been recently updated. The staff was very professional and was properly prepared for very late arrivals. Relatively minor airport noise in the morning.

Helpful?
Thank MarylandTraveler75
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

MarylandTraveler75, We are glad to hear that our room décor and furnishings were much better than you expected here at an airport property! We always want to provide the best customer service and are glad that you received that from our staff upon your late arrival. We look forward to having you visit us again! Thank You, Samantha Gwaltney Front... More 

Port Jefferson, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2015

I stayed at this hotel on business to attend a minconference nearby University of New Mexico and was very impressed with the way staff really accommodated my colleagues and I. We needed to take shuttles to and from campus and the hotel was so patient in transporting us, not only to campus, but also nearby restaurants and the airport, which... More 

Helpful?
Thank DrProf
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

DrProf, Thank you for your feedback regarding your most recent stay here in Albuquerque for a mini conference. We are happy to hear that you were very impressed with our staff on the accommodations that we were able to meet. I will be personally ensuring to share your feedback with our bellman to ensure they provide this service at all... More 

Mesa, Arizona
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 June 2015 via mobile

2nd stay here and yes, it keeps getting better. The staff is awesome, I had a few things delivered to the hotel for meetings the next day, they delivered it to my room without me having to wait, on my request of course. Sleep quality is impeccable, I was actually across the hall from the elevator and not one sound.... More 

Helpful?
Thank adigerol
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Adigerol, We are ecstatic to hear that your stays keep getting better here at our property! We want to exceed the customer service expectation for all guests and are glad that you had your items delivered promptly to your room upon your request. We do have all items in the room available online at Sheraton-hotelsathome.com for you to purchase any... More 

Bullhead City, Arizona
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 June 2015 via mobile

Ok so the hotel.. Not bad. Liked it quite a lot and didn't really have any issues with the room or anything. I read a review about cars getting stolen or something else... What??!? I felt perfectly safe there and I am really picky about that kinda thing. Anyway here is my problem with this place. I prepaid my reservation... More 

Helpful?
Thank Abraham H
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Abraham H, Thank you for your feedback regarding your most recent stay with us. I want to apologize about the confusion with your reservation and the way it was made. We always would like you to contact us directly to get you the best available rate in one of our best available rooms! I am glad that you enjoyed your... More 

Littleton, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2015

Very convenient location (5 minutes from the airport-a very easy walk, even with luggage) Not far from Central st which will take you to the downtown area for even more food and shops--(It is Albuquerque though, so don't expect to much) The hotel staff is just as friendly and helpful as can be.

Helpful?
Thank Beatleman58
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Beatleman58, Thank you for your outstanding review regarding your most recent stay at our property! I am glad that our location was convenient for you! We always strive for the best customer service as you experienced with the friendliness and helpfulness of the staff! We hope to see you again! Thank You, Samantha Gwaltney Front Office Manager More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 June 2015 via mobile

I was in Albuquerque for work in mid-April 2015, and we stayed at this hotel for a week. I really liked this hotel. It was so very comfortable and the staff were super friendly and the extras in the lobby were just delightful. Like tables to play checkers on. The food in the restaurant was quite good. And it's one... More 

Helpful?
Thank Mary Eileen O
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

MaryEileen O, We are super excited to hear that you LOVED our hotel!! I am glad that our whimsical touches were noticed by you and made your stay that greater. We hope to see you during your next visit to the Albuquerque area. Thank You, Samantha Gwaltney Front Office Manager More 

Artesia, New Mexico
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 16 June 2015

We stayed at the Sheraton Albuquerque Airport Hotel for one night to catch an early flight out the next day at the Sunport. Front desk staff was very nice and check in was effortless. Unfortunately they gave us a room that had not been cleaned. The mixup was corrected quickly and we were given a room on the club level... More 

Helpful?
Thank JohnandJean681985
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

JohnandJean681, Thank you for your wonderful review on our property during your most recent stay! We are glad that our location was convenient as well as the check in process with the front desk. I certainly apologize about your room not being ready upon arrival and am glad the front desk did get you upgraded for the issue. We do... More 

Orlando, Florida
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2015

We stayed there May 10, 2015 in room 217. The description we had was spacious room with "spectacular views". Our view was of the roof. What was worse, we were next to the fitness center and they had free weights which just happened to be by the wall next to our room. At 12 MN and 4 AM those weights... More 

Helpful?
2 Thank Cindee J
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Cindee J, I want to thank you for your review from your last stay with our property. I would like to apologize about your experience with the room description, view description and room location. We do try to keep our guests away from the Sheraton Fitness by EXOS due to noise and certainly apologize that you were located near it... More 

Vancouver, Washington
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 June 2015

Stayed one night. Beautiful property, a stone's throw from the airport. Nice lobby, quick and easy check-in. Staff was friendly and helpful. All common areas, lobby, elevators, hallways and lounge were clean, and well cared for. The room was EXCELLENT! Desk, relaxing chair with footrest, and that SUPER COMFORTABLE bed. Television remote was on the fritz. A phone call to... More 

Helpful?
1 Thank cuffemdude
Samantha G, Front Office Manager at Sheraton Albuquerque Airport Hotel, responded to this review

Cuffemdude, I am glowing with joy from your wonderful review about our beautiful property and clean rooms. I will be sharing your feedback personally to all departments from engineering to housekeeping! Please ensure to contact me directly during your next visit in the Albuquerque area and I will be more than happy to ensure you enjoy your stay once again!... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more   less 

Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Boulevard SE, Albuquerque, NM 87106
Region: United States > New Mexico > Albuquerque
Price Range: $126 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
Reservation Options:
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Hotel Style:
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Airport Hotel staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Albuquerque Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east side are quieter with nice views”
 of 5 bubbles Southwest_Gaucho, 30 Oct 2016 | Read review
“If you HAVE to stay here, don't get a room near the elevator - NOISY. Also Washer and room it was in were filthy.”
 of 5 bubbles NSC431, 19 Oct 2016 | Read review
“Get a higher floor tends to be a little quieter”
 of 5 bubbles Popoki63, 22 Sep 2016 | Read review
“Splurge for a suite if you can”
 of 5 bubbles MadHatterMom, 2 Sep 2016 | Read review
“ask for a mountain view”
 of 5 bubbles PeterR291, 22 Aug 2016 | Read review
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