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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,164 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
Los Angeles
Reviewed 4 days ago NEW

Hard to find fault here-made a reservation the night of as we were traveling in to catch a flight the next day. The front desk agent, Christine, was very helpful and when I had some more detailed room questions (we have 3 kids, which is always challenging), she transferred me to her manager (female, I'm sorry I don't remember her...

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Helpful?
Thank fmtrv
Los Ranchos de Albuquerque, New Mexico
Reviewed 4 days ago NEWvia mobile

Had a wonderful stay at the Sheraton Uptown for New Years Eve! Friendly staff! The rooms were nice and comfortable! They had a fun band (The Pink Flamingos) the mayor (Richard Berry) and his wife even showed up and played a couple of songs with the band! Delicious snacks all night...they even had a smores station! Cash Bar. Had a...

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Thank Allison H
Reviewed 1 week ago

The customer service was fantastic and the hotel had many amenities. Everything was clean and the staff was extremely helpful. We had a great time staying in a suite that was very roomy. All in all, we had a good experience and would recommend this hotel for couples, families, or business travelers. It's very centrally located in Albuquerque and one...

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Helpful?
Thank Kelly M
Oklahoma City, Oklahoma
Reviewed 1 week ago via mobile

The hotel is nice but worn out. The furnishings need to be replaced or repaired. The office chair, etc need to be replaced. It was clean. My biggest issue is in 25 years of traveling I have never been told I could not have a late check out. We are here on business and I know there several hundred other...

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Helpful?
Thank DDT33
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello DDT33- Thank you for your review, I sorry we disturbed you and your so early in the morning to clean your room. We should have known you were still check-in and this could have been avoided. Please accept my apology. I am aware of the desk chairs and I am happy to let you know I have a plan...

Portales, New Mexico
Reviewed 1 week ago

Great location. Great service. Comfortable room. Great hotel! I am a return customer here and will return again and again. Close to many places to dine, shop, and near the interstate. I've stayed several years for a conference and will continue to stay at this location.

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Thank benfairfield
Reviewed 2 weeks ago via mobile

I was staying there as a chaperone on a school trip. The hotel had about 400 students from many different schools staying there at the same time. The staff was great! Very accommodating to EVERYONE. We were so thankful for how hard the staff worked to make sure that we were all comfortable!

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1Thank Christine R
Tucson, Arizona
Reviewed 2 weeks ago

Great hotel. We stopped in on our drive cross country and it was the perfect location. Right off the highway, lots of restaurants around and very spacious room. We travelled with our dog and had no issues. The staff was really nice and other than a longer than normal wait for check in all was very smooth. For check in,...

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Thank Ksteff
Scottsdale, Arizona
Reviewed 3 weeks ago

The entire staff is so helpful and friendly. They always go above and beyond to help me with anything I need. I travel every week for work and I feel like I'm home when I stay at this hotel and the beds are so comfortable.

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Thank lisawsmith3
Chicago, United States
Reviewed 3 weeks ago

I can to this location for a family vacation. It was a very good experience overall. The only suggestion would be to make the pool area a little warmer including the water. I was expecting a heated pool but the water was cool. Otherwise, we had a great time and the staff was supper friendly and made us feel very...

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Thank 6bernadettes
Los Angeles
Reviewed 4 weeks ago via mobile

This happened to me!! Unbelievable bug attack woke me out of my sleep on a work layover 4am friday 12/16/16..jumped up to catch 2 bugs crawling on my bed!! They had bitten me up all on my back, arms, shoulders, fingers, I got NO apology for this...I couldn't report to work the next day and had to visit a doctor...

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Helpful?
Thank znck04
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

znck04, I would like to first apologize for your nightmare of a stay. I would like to know more about your experience please contact me at 505.881.0000 so that I can personally address any concerns you may have. I appreciate your business and I look forward to investigating your concerns. Yours in Hospitality, Damen Kompanowski

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $132 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Uptown staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Albuquerque Uptown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on floors 3 or higher”
 of 5 bubbles fmtrv, 17 Jan 2017 | Read review
“If there is a problem with your room they will manage it appropriately and promptly.”
 of 5 bubbles jmstein353, 25 Nov 2016 | Read review
“club level, food was good. drinks were much to expensive though”
 of 5 bubbles Vail183, 23 Nov 2016 | Read review
“Hospitality rooms are large”
 of 5 bubbles rwh2013, 9 Nov 2016 | Read review
“Parking lot side was quiet with views of mountains”
 of 5 bubbles jwredlabel, 7 Nov 2016 | Read review
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