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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,176 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Uptown
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Showing 1,153: English reviews
Albuquerque, New Mexico
Reviewed 4 weeks ago

If you want to shop and do things, this is a good location. The hotel is beginning to see its age. Furniture is scarred, carpets need replacing, grout in tub and shower have seen better days and the window in our room could stand to be replaced as it was very drafty. The sweet sleeper beds were semi-sweet sleepers, not...

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Helpful?
Thank Albuquerque108
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Albuquerque108, I appreciate you taking the time to share your experience from your stay with us. I would like to extend my phone number to you so that I can get some additional information from you so my team and I can resolve the issues you have presented. I hope you will give us the opportunity in the future to...

Reviewed 4 weeks ago via mobile

This hotel is nice and clean. The rooms are spacious. The bed was perfect. I loved being able to walk to Chili's that evening and to The Egg and I for breakfast the next morning. Loved the view outside our room. My ONLY complaint...the staff doesn't inform you of anything. They don't tell you about any amenities. We found out...

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Helpful?
Thank Diana P
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Diana P, I'm pleased that you found our hotel nice and clean and our guestrooms spacious. I apologize that our hotel amenities such as our Sol Café and ABQ Grill were not explained at check-in. I hope this was not to much of an inconvenience. We look forward to your next stay and I will make sure we give you...

Dallas, Texas
Reviewed 4 weeks ago

Great place to stay. Business trip and was pleasantly surprised by the rooms. Quiet area of town and restful. Check out the area for local eateries. Staff was very friendly and welcoming. I remember this place was further out from the airport than I thought, but well worth the trip and better than most airport area hotels.

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Helpful?
Thank Wayne D
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Wayne D, We think you are AWESOME! I'm so pleased that our location, guestrooms, and friendly staff earned your recommendation. I appreciate your business and we look forward to your next stay! Yours in Hospitality, Damen Kompanowski

Los Angeles
Reviewed 17 January 2017

Hard to find fault here-made a reservation the night of as we were traveling in to catch a flight the next day. The front desk agent, Christine, was very helpful and when I had some more detailed room questions (we have 3 kids, which is always challenging), she transferred me to her manager (female, I'm sorry I don't remember her...

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Helpful?
Thank fmtrv
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

fmtrv, I'm glad to read that my staff took good care of you and your family during your visit to Albuquerque. I will share your accolades with both Christine and our Night Operations Manager, Rebecca Bejcek. I will also find out who was working in the Club Lounge so they know how thankful you were for their helpful and friendly...

Los Ranchos de Albuquerque, New Mexico
Reviewed 17 January 2017 via mobile

Had a wonderful stay at the Sheraton Uptown for New Years Eve! Friendly staff! The rooms were nice and comfortable! They had a fun band (The Pink Flamingos) the mayor (Richard Berry) and his wife even showed up and played a couple of songs with the band! Delicious snacks all night...they even had a smores station! Cash Bar. Had a...

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Helpful?
Thank Allison H
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Allison H, I'm pleased to read that you had a great time at the Sheraton Albuquerque Uptown for New Years Eve! My entire staff was honored to bring in the New Year with both the Pink Flamingos (for the second year), as well as, our Mayor. We hope that you will honor us again by welcoming in 2018 at the...

Reviewed 13 January 2017

The customer service was fantastic and the hotel had many amenities. Everything was clean and the staff was extremely helpful. We had a great time staying in a suite that was very roomy. All in all, we had a good experience and would recommend this hotel for couples, families, or business travelers. It's very centrally located in Albuquerque and one...

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Helpful?
Thank Kelly M
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Kelly M, Thank you for your kind words about our fantastic hotel and staff. I will pass on your accolades to my staff regarding their customer service. I appreciate your business, and we look forward to your next stay! Yours in Hospitality, Damen Kompanowski

Oklahoma City, Oklahoma
Reviewed 11 January 2017 via mobile

The hotel is nice but worn out. The furnishings need to be replaced or repaired. The office chair, etc need to be replaced. It was clean. My biggest issue is in 25 years of traveling I have never been told I could not have a late check out. We are here on business and I know there several hundred other...

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Helpful?
Thank DDT33
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello DDT33- Thank you for your review, I sorry we disturbed you and your so early in the morning to clean your room. We should have known you were still check-in and this could have been avoided. Please accept my apology. I am aware of the desk chairs and I am happy to let you know I have a plan...

Portales, New Mexico
Reviewed 10 January 2017

Great location. Great service. Comfortable room. Great hotel! I am a return customer here and will return again and again. Close to many places to dine, shop, and near the interstate. I've stayed several years for a conference and will continue to stay at this location.

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Helpful?
Thank benfairfield
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

benfairfield, I'm pleased to read that we provided you with the big three: great location, great service, and comfortable room. I appreciate your repeat business, and I hope we will be your home away from home when you are in Albuquerque. We look forward to your next visit! Yours in Hospitality, Damen Kompanowski

Reviewed 7 January 2017 via mobile

I was staying there as a chaperone on a school trip. The hotel had about 400 students from many different schools staying there at the same time. The staff was great! Very accommodating to EVERYONE. We were so thankful for how hard the staff worked to make sure that we were all comfortable!

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1Thank Christine R
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Christine R, We enjoy your group each year, and we are honored to have your business. I will pass on your kind words to my staff in regards to their efforts during your event. We look forward to making your event a success for many years to come! Yours in Hospitality, Damen Kompanowski

Tucson, Arizona
Reviewed 4 January 2017

Great hotel. We stopped in on our drive cross country and it was the perfect location. Right off the highway, lots of restaurants around and very spacious room. We travelled with our dog and had no issues. The staff was really nice and other than a longer than normal wait for check in all was very smooth. For check in,...

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Helpful?
Thank Ksteff
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Ksteff, On behalf of the entire staff of the Sheraton Albuquerque Uptown Hotel thank you for "stopping through". I'm glad to read that your stay was enjoyable and I hope that the check-in line was not too much of an inconvenience. I also appreciate your kind recommendation of our hotel and services. We hope to see you back soon! Yours...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: $131 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Albuquerque Uptown staff and other travellers.
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Questions? Get answers from Sheraton Albuquerque Uptown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not like a live band playing under your feet on Friday and Saturday nights, stay off the west side second floor”
 of 5 bubbles fayjibble5, 21 Feb 2017 | Read review
“I have to believe that a south facing room has the best views”
 of 5 bubbles love2eat2hot, 21 Feb 2017 | Read review
“Choose a room on floors 3 or higher”
 of 5 bubbles fmtrv, 17 Jan 2017 | Read review
“If there is a problem with your room they will manage it appropriately and promptly.”
 of 5 bubbles jmstein353, 25 Nov 2016 | Read review
“club level, food was good. drinks were much to expensive though”
 of 5 bubbles Vail183, 23 Nov 2016 | Read review
5 of 5