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Comfort Inn & Suites North

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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
El Paso, Texas
Reviewed 8 October 2016

Very hard entrance to find. No sign out by the main street. No oversight of happenings in the pool/spa area. Adults were having a party in pool area with side door open and smoking with the smoke coming into the pool area, as well as the cold air from outside. Several dogs at the hotel that were barking. The smoking...

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Helpful?
Thank USTWO4251
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I apologize for the signage however we are currently trying to get signage but city laws are extremely tight in regards to this. We are also conducting re-training in regards to the pool area as we do have new employees and they need to understand the importance of the pool to our guests. Our smoking bench and smokers pole is...

Spokane, Washington
Reviewed 6 October 2016 via mobile

Staff was great. Breakfast food was plentiful and about the same as the other Choice hotels. Location was about 2 miles from the Balloon museum and park. Driving to the Balloon festival can be a little difficult since a section of the road is closed. On our last day we even watched the Balloon launch from the festival park from...

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Helpful?
Thank NSP9454
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

We are glad you enjoyed your stay and were able to take advantage of Albuquerque's International Balloon Fiesta. We are one of the closest hotels to the park and definitely have the best view with how our hotel sits above with a great view, especially when they do fly over the hotel.

Reviewed 4 October 2016 via mobile

GPS lead us to Signal which was at the back of the hotel with no access to get to the front of the hotel. Finally found our way around. Not an easy place to find with no sign on the road. Staff were helpful and friendly. Enjoyed the lemon water in the lobby. The waitress at breakfast was helpful and...

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Helpful?
Thank 3,620
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for filling out this survey. I completely understand the frustration in regards to the difficulty of finding our location. We have tried to figure out the best way to inform our guests of the easiest way to find our location. We are having issues with a new sign as the city has tight restrictions and we are looking...

Reviewed 4 October 2016

My family and I were checking in. The night attendant asked for my name. I stated my name to which she began cackling and loudly saying "Farmer Joe"!! "Farmer Joe"!! The night attendant laughed saying that was what she heard me say and was the type of mood she was in. I did not find it hilarious and neither did...

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Helpful?
Thank Felma-John J
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am so sorry you encountered this during your stay. This is definitely not how our front desk agents should ever speak with a guest. I have actually never heard one of our team members speak this way to a guest and I will make sure it will never happen again. I would not appreciate it if any one spoke...

Jenks, OK, United States
Reviewed 24 September 2016

The people at this hotel were super-friendly and helpful. The waitresses kept coming by to see if we needed something. When the coffee (or anything) was empty, they immediately brought a fresh pot. And coffee was available all day! The room was comfortable and clean. The wifi always worked. We have agreed to stay here the next time we are...

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Helpful?
Thank Patricia H
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

It is nice to know that our team was so helpful during your stay. We are glad you enjoyed your stay. I appreciate your mentioning Adela as I know she will be thrilled. Thank you again and we look forward to seeing you again.

Alto, New Mexico
Reviewed 21 September 2016 via mobile

We often visit Albuquerque and always stay at this inn. We do this for several reasons. It is conveniently located in an area near I25 thus provides easy access to places we frequent in Albuquerque and is just down the road from Albuquerque International Balloon Fiesta. A second reason is the wonderful staff. Adela, who makes the very best coffee,...

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Helpful?
Thank Daryl and Bets... S
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your comments. We always love when you stay with us and especially when you bring your pooch. It is so nice to know that we must be doing something right to keep so many return guests. Thank you for mentioning Adela and Debbie (and even Shelli) as the team really appreciates it. We look forward...

San Antonio, Texas
Reviewed 16 September 2016 via mobile

In the past I have stayed at many hotels surrounding the Albuquerque airport. I always found those hotels to be very mediocre. I purposely chose to stay a few miles away from the airport and found a comfort in that is very nice. It's a little confusing to arrive at this hotel but once you find out how you will...

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Helpful?
Thank Bryan B
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

I am glad to know you don't mind coming a little out of your way to stay with us. Our team enjoys our guests and looks forward to meeting everyone that stays with us and seeing our friends that have stayed with us in the past. We hope to have you stay with us again.

Aurora, Illinois
Reviewed 12 September 2016

The room smelled very musty and there was mold on the bathroom ceiling. The upholstered furniture had numerous stains, so many that we put a bed pillow on the chair before sitting on it. However, the hard surfaces (desk, TV stand, night stands, bathroom counter) were all VERY CLEAN. The staff was outstanding, very friendly, and always greeted guests. There...

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Helpful?
Thank Sunshine172
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for your survey. I would like you to know that we have spent the last several days resurfacing some of our bathroom ceilings and they are in great condition. We do have a few furniture items that are permenantly stained but we are soon going to be "Moving to Modern" and replacing many of these items....

St. George, Utah
Reviewed 9 September 2016

GPS took us down Signal Ave to a dead end. Had to call hotel to find out how to get there which is down a driveway behind a gas station and Burger King! We needed to park a small trailer and tho there was room that particular night, it is not set up to accommodate trailers. Room and breakfast were...

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Helpful?
Thank Carole A
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for taking the time to fill out this survey. I am not sure what night you stayed but if we know in advance we have a guest with a trailer, we do everything we can to accommodate. If you have any suggestions on what we can improve on, please be sure to let us know.

Arizona
Reviewed 1 September 2016

I stayed at this hotel on several trips while house-hunting. The staff is incredible! They bent over backward to give me a quiet location, accommodated changes to my reservations, and were extremely pleasant. The hotel has the usual amenities of the Choice chain, including the full hot breakfast. This location, however, was the best staff of anywhere I have stayed!

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Helpful?
Thank Finediner17
Shelli F, General Manager at Comfort Inn & Suites North, responded to this review

Thank you so much for taking the time to fill out this survey and mentioned how our team helped with your needs during your stay. We hope you are enjoying your new home and welcome to Albuquerque.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn & Suites North

Address: 5811 Signal Ave NE, Albuquerque, NM 87113-1902
Region: United States > New Mexico > Albuquerque
Price Range: $81 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites North 2*
Number of rooms: 69
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Also Known As:
Comfort Inn & Suites North Hotel Albuquerque
Comfort Inn And Suites North
Comfort Inn North
Comfort Inn Albuquerque
Albuquerque Comfort Inn
Hotel Style:
#21 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites North staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like rooms away from the elevator and any visiting sports teams.”
 of 5 bubbles 307richd, 27 Nov 2016 | Read review
“check out other Comfort Inns in the area.”
 of 5 bubbles USTWO4251, 8 Oct 2016 | Read review
“If your room smells or furniture is dirty, ask for a different room. Seems like other people didn't have this problem.”
 of 5 bubbles Sunshine172, 12 Sep 2016 | Read review
“Third floor in a corner is very quiet”
 of 5 bubbles Finediner17, 1 Sep 2016 | Read review
“Small parking area, if pulling a trailer, parking could be a problem”
 of 5 bubbles 483WilliamB, 19 Aug 2016 | Read review
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