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Holiday Inn Express Albuquerque (I-40 Eubank)

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Holiday Inn Express Albuquerque (I-40 Eubank)
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227 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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New York City, New York
Reviewed 20 January 2017

VERY Disappointed and feel like we chose the hotel on hotels.com feeling we could trust the brand name to be the quality we had associated with the recent stays at other Holiday Inn locations... But upon arrival, the staff told me that this was not originally built as a Holiday Inn, but had been a Motel 6 or something like...

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Helpful?
Thank scaltoids55
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Hello scaltoids55, Thank you for staying with us and for sharing your experience. It is very unfortunate that you were not able to fully enjoy your stay with us. I sincerely apologize for any inconvenience the general condition of the hotel may have caused you. I have forwarded your feedback to our hotel management to work on these points raised...

Colorado Springs, Colorado
Reviewed 17 January 2017

The hotel grabbed our attention because it had an indoor pool and a decent breakfast bar. Once we checked in we were informed that the door between our room and the pool was disabled because 'locals' kept wandering in off the street and accessing the pool. We also saw some sketchy people hanging around the parking lot. Other than that...

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Helpful?
Thank clifforda595
Reviewed 5 January 2017 via mobile

This place charged us $97 for crappy hotel staff, water stains, and outdated everything really. There are water stains everywhere! There is a gap under the door so big you can see the light from outside and it is NOT well lit. It's a very dusky alley light. I will never come here again.

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Helpful?
Thank Kayla S
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Kayla S, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the overall condition of the room assigned to you. I’d...

Arkansas
Reviewed 2 January 2017

Stayed here for 1 night Dec 27. Our room was ground floor with close parking. The rooms opened to the parking area which I'm not crazy about. Our room was clean and beds were comfortable but the room itself was very drab, dark and outdated. This is a very old building that I surmise HI bought and hope in the...

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Helpful?
Thank arky
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear arky, Thank you so much for staying at the Holiday Inn Express Albuquerque I-40 Eubank, NM and for taking the time to leave us your feedback. I am pleased to know that you found our rooms clean and beds comfortable. On the other hand, I am sorry if our breakfast service fell below your expectations. It is always hugely...

Kansas City, Missouri
Reviewed 25 December 2016 via mobile

We have stayed at this motel several times in the past and this trip has an excellent experience as well. This hotel is located with easy access to Interstate 40 and is close to excellent dining and shopping. The way the streets in Albuquerque are laid out getting around town is no problem. The facilities at this hotel are very...

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Helpful?
Thank KennyandJune
Great Falls, Montana
Reviewed 16 December 2016 via mobile

The hotel is very clean and nice with access to a few close places to eat. It is very close to I-40. The area is not terrible or trashy, however it is not the nicest area and has some sketchy people that are always around. The hotel grounds have security though, plus breakfast, laundry area, pool, hot tub and workout...

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Helpful?
2Thank 1bombboy1
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear 1bombboy1, Although I am pleased at knowing your appreciation of our hotel's cleanliness and aesthetics, it is regretful to learn that you weren't comfortable in the location of our property. Rest assured that our security personnel are doing the best they could to make our guests feel safe during your time with us. I still want to thank you...

London, United Kingdom
Reviewed 9 December 2016

We had a delightful time at this property. The room was spacious and comfortable, and Newf Ruby was thrilled to find that Albuquerque's best dog park was coincidentally located less than 1000' from our room. The friendly dogs were a treat, but nothing matched the warm New Mexico welcome of their humans as we chatted with the kind of good...

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2Thank Newf-on-the-loose
Topeka, Kansas
Reviewed 27 November 2016

Stayed at this hotel as a last minute stay, we were driving and needed a place to stop. The hotel was being redone and had lots of construction. While the staff was friendly and the property was kept, it was an older hotel and not a typical HI Express.

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1Thank Doug Y
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Doug Y, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. However, we regret to know that you found our hotel to be dated. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured...

Fountain Hills, Arizona
Reviewed 30 October 2016 via mobile

Motel style Holiday Inn. Breakfast was good. Room was nice. All in all a reasonable place to stay. No issues with wifi or plumbing. Some renovations going on. There is a nice restaurant walking distance called Owls Cafe

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1Thank Cliff K
Round Rock, Texas
Reviewed 26 October 2016

Stayed on the ground floor. The outside door opened to a courtyard and the backdoor opened to an indoor swimming pool. Great breakfast and close to any activity or shopping that you would want. Very nice stay and would do it again. The famous Owl Restaurant is right next door.

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Helpful?
1Thank Teresa G
yuriana g, Front Office Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Diana G Front Desk Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 

Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Address: 10330 Hotel Ave NE, Albuquerque, NM 87123
Region: United States > New Mexico > Albuquerque
Price Range: $123 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and other travellers.
3 questions
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Morro Bay, California
over a year ago

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Questions? Get answers from Holiday Inn Express Albuquerque (I-40 Eubank) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are more secure. Smoking area problem”
 of 5 bubbles Violette54, 18 Sep 2016 | Read review
“Second level would avoid parking lot dirt and less noise.”
 of 5 bubbles RickM301, 15 Jun 2016 | Read review
“No elevator so if you have a lot of gear, get bottom fliir.”
 of 5 bubbles 701williams, 9 Jun 2016 | Read review
“Rooms on the east get extra warm at sunrise in summer. Book for the courtyard or west for cooler rooms.”
 of 5 bubbles DTPegasus, 26 May 2016 | Read review
“1st floor rooms great. Plenty of parking”
 of 5 bubbles BonsaiMe, 23 May 2016 | Read review
5 of 5