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Providence Marriott Downtown

Booking.comUS$179*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Providence Marriott Downtown
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1,359 Reviews from our TripAdvisor Community

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There are newer reviews for Providence Marriott Downtown
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Showing 1,349: English reviews
Reviewed 2 weeks ago via mobile

I've been in Marriott hotels on three continents and in at least 40 US states. This is the most worn-out, sad hotel in the entire chain. The rooms are very tired, and are desperately overdue to be renovated. Also, there was no hot water in the hotel this morning. This can happen in a lot of places, but it's abundantly...

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Helpful?
2Thank Marc G
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Marc G, Thank you so much for taking the time to share your feedback about your stay and for your loyalty to Marriott. I am so sorry that you did not have hot water. I have spoken with our Director of Operations and he has assured me this issue has been corrected. I also apologize that you found it...

Fort Worth, Texas
Reviewed 3 weeks ago

Stayed over the weekend after a long absence from the property. Location is close to downtown, but there are others that are closer and within walking distance. Check-in was a breeze and the young man at the front desk was wonderful. Room was very dated and worn. Bathroom was tiny - It is time for a remodel.

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Helpful?
2Thank mike h
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear mike h, Thank you for taking the time to share your feedback about your stay. I am so delighted that you loved our service. I also appreciate that you mentioned our excellent location. We are within walking distance to most area attractions, restaurants and shops. I am sorry that you found our guest room bathroom too small. Thanks again...

Arlington
Reviewed 3 weeks ago via mobile

I'm Marriott gold and have stayed at a lot of Marriott resorts and hotels. This one is the pits. It's worn out and way overdue for an overhaul. The lobby is great and the front desk people are very nice, especially Chris. I don't think the housekeeping manager or the hotel management care about the hotel. You can tell they...

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Helpful?
2Thank TravelAsYouGo
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear TravelAsYouGo, Thank you or taking the time to share your feedback about your stay. I appreciate your positive comments about Chris at the front desk as well as the whole front desk team. He is an awesome associate and will certainly be recognized for his exceptional service. I am so sorry you had such poor experience. We truly appreciate...

California
Reviewed 3 weeks ago

If you have been searching for the worst Marriott then search no more. I have found it, irony acknowledged, in Providence. Providence, Rhode Island, that is. Even before you enter the lobby at 11 PM after a long flight the loud dance music blaring outside lets you know that this is it, the worst Marriott. Once checked in it gets...

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4Thank SoCalif08
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear SoCalif08, Thank you for taking the time to share your feedback about your stay. I am so sorry the morning of your stay that the water was not hot. We did experience an issue with our boiler that was corrected immediately but it took time for the water to heat. There is no excuse for this but I thought...

Bethlehem, Pennsylvania, United States
Reviewed 4 weeks ago

I recently spent three nights at this hotel and had a great stay. The fitness center was clean and all of the equipment worked well. It is also large enough that I never had to wait for a treadmill, even during the 6am rush..... the meeting facilities were comfortable with great AV. The food and beverage experiences were top notch....

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Helpful?
1Thank Denise M
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Denise M, Thank you so much for taking the time to review our hotel. I am delighted that you had a great workout in our fitness center. Thank you for mentioning our spacious meeting rooms and awesome AV team. Our culinary team is truly the best there is. We are so lucky to have them. We are looking forward...

New York City, New York
Reviewed 4 weeks ago via mobile

This is not a very good hotel. Rooms are old and super dated. The wedding reception areas are too close to the rooms, so we heard everything up until midnight (music, drunk people). This is not ideal when traveling with kids. Service is poor, we asked for a crib and some guy came and basically just dropped off an unassembled...

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Helpful?
2Thank bhan695
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear bhan695, Thank you so much for taking the time to share your experience with us. I apologize that you were able to hear the event from your room. We are sensitive to this and typically are sure to place those not affiliated with an event far away from it. It appears this was not the case for you and...

Reviewed 4 weeks ago via mobile

Hotel staff was fantastic especially at the bar. Great food and wonderful service. Thank you for wonderful stay. I will always stay at Marriott providence I will be there again next week May 10th, looking forward for have this amazing food again. Thank you 😊

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Helpful?
Thank amr s
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear amr s, Thank you so much for taking the time to share your feedback about your stay. Our culinary team is award-winning and out whole team strives to deliver the best experiences and service in the city! We'll see you very soon! Best regards and safe travels, Jennifer Dahler, Director of Strategic Marketing & Communications

Baltimore, Maryland
Reviewed 4 weeks ago

I had the privilege of staying at this property for work a week or so back. There is not enough things I can say about the hotel, staff, and location. The lobby is spacious and exciting; the bar had amazing service, thank you Bethany and Donnie for making it great! When I checked in Todd was fantastic and was able...

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Helpful?
1Thank Mario C
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Mario C, Thank you so much for taking the time to share your experience with us. Bethany, Donnie and Todd are all excellent associates. We will be sure to recognize them for making your stay so great! So glad to hear you had such a great night's sleep! Our poolside lounge, AQUA, will be opening for the season on...

New York City, New York
Reviewed 4 weeks ago via mobile

I had the pleasure of attending a learning session at the Providence Marriott. I cannot stress enough how wonderful and accommodating everyone was. The level of service we received was second to none! The food was fantastic and service impeccable. Thank you for a wonderful three days! Mark

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Helpful?
Thank Christian M
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear Christian M, Thank you so much for taking the time to share your experience with us. I was so pleased to read that your meeting was such a success. I will be sharing your feedback with the hotel team. It was our pleasure to serve you. We hope to see you soon! Best regards, Jennifer Dahler, Director of Strategic...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

This hotel is always a pleasure to visit. The staff across every departments is warm and professional. We had an amazing awards banquet and this hotel would be a great place for a wedding or a social party or fundraiser. We will be back!

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Thank JKelly2015
PVDRI_JD, Public Relations Manager at Providence Marriott Downtown, responded to this review

Dear JKelly2015, Thank you for taking the time to share your feedback about your stay. It was great ro read that your awards banquet was such a success. Our award-winning culinary team is the best in the state. Thank you for recommending us. Sincerely, Jennifer Dahler Director of Strategic Marketing & Communications

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bluefin Grille at the Providence Marriott Downtown
Bluefin Grille at the Providence Marriott Downtown
Cuisines: American, Seafood, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital, I-95 and historic East Side. Free parking, connecting indoor/outdoor pools. Outdoor lounge, AQUA(seasonal),voted Best Hotel for Pool Lovers by Yankee Magazine. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Chef's Tasting Escape, Bike Providence Package, VIP Kids Escape, Romance packages, Providence Spa package, Golf Challenge, etc Full-service G Salon & Spa and golf privileges at private golf course. We offer bicycle rentals or upgrade to our Bike Providence package. Marriott Greatroom - and flexible meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more   less 

Additional Information about Providence Marriott Downtown

Address: 1 Orms St, Providence, RI 02904-2221
Region: United States > Rhode Island > Providence
Price Range: $238 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Providence Marriott Downtown 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Providence Marriott Downtown Hotel Providence
Marriott Providence
Hotel Style:
#3 Business Hotel in Providence
#4 Family Hotel in Providence
#5 Romantic Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Providence Marriott Downtown staff and other travellers.
13 questions
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massachusetts
over a year ago
Potomac, Maryland
11 months ago
Worcester, Massachusetts
Buffalo, New York
over a year ago

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Questions? Get answers from Providence Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call them!”
richardlK8762RC, 23 May 2017 | Read review
“Stay off the 2nd floor. Barking dogs.”
dcc7580, 22 May 2017 | Read review
“Rooms at a different hotel are preferable.”
SoCalif08, 2 May 2017 | Read review
“I always like a high floor but they even have rooms that open up to their outside pool!”
MySkoogie1385, 26 Apr 2017 | Read review
“Ask for quiet room away from the highway.”
viajara821, 11 Apr 2017 | Read review
5 of 5
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