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Hotel Providence

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Hotel Providence
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943 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Palm Coast, Florida
Reviewed 31 October 2016

We stayed at this hotel for a workshop that was being held there . The first night we went to the "bar" to meet up with some fellow attendees - when we arrived we were told the bar was "closed" but the restaurant was open - apparently neither are open at the same time ! However the beverage manager was...

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Helpful?
Thank camguy01
klajoie, General Manager at Hotel Providence, responded to this review

Dear Camguy01, I appreciate your review of your recent experience at our hotel. I'm very sorry that you were treated with an undesirable level of service. I have shared these comments with our tenants that service the bar and restaurant for dinner. The next time you are in Providence we would love to have you come back and experience a...

East Greenwich, Rhode Island, United States
Reviewed 30 October 2016

The location of the hotel is prefect in Providence, from the valet to the reception host, to the bartenders are the really pretty lounge with great live music , everyone was friendly,professional and just fun to talk to. Our room was roomy - we expected tight quarters for a boutique hotel. the linens were all highend, very comfy- bathroom was...

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Thank Linda P
klajoie, General Manager at Hotel Providence, responded to this review

Dear Linda P, Thank you for choosing to stay with us at the Hotel Providence. I am glad to hear that you enjoyed your stay with us and that the entire staff made it a wonderful experience! I will be sure to share your comments with them. We look forward to your next visit to Providence! Warm regards, Kelly Lajoie

Reviewed 29 October 2016 via mobile

Had the pleasure to stay at Hotel Providence. Such attentive, sincere and detail oriented staff. Rooms are spacious, well-lit and tastefully appointed. Views of downtown Providence from the upper floors are impressive. Definitely recommend it.

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Helpful?
Thank John C
klajoie, General Manager at Hotel Providence, responded to this review

Dear John C, Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities and our great views of our hotel to your liking. Hope to see you return soon! Safe travels. Warm regards, Kelly Lajoie

Providence, Rhode Island
Reviewed 26 October 2016

Excellent service, the Front desk staff was amazing!! The room was very spacious and clean. The housekeeping staff was very polite. We had a great view of the city and loved the location. We will definitely be back to this hotel when we visit Providence!

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Helpful?
Thank sarahx8296
klajoie, General Manager at Hotel Providence, responded to this review

Dear Sarahx8296, What an awesome review about Hotel Providence and my amazing team!! I will definitely share this with all of them. Team HP love what they do--taking care of our guests and it shows!! We look forward to your return visit to our amazing city. If you have not experienced a Waterfire event-the last one is November 5th for...

Newton
Reviewed 23 October 2016

First the good stuff: air conditioning works well; wifi is strong; plenty of towels in the updated bathroom. Now the rest: pillows are flat and rock hard (like stacks of paper in a pillow case!); found an open packet of salad dressing in the room safe; phone in the room didn't work; but the worst part, which we weren't warned...

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Helpful?
Thank Shermsl
klajoie, General Manager at Hotel Providence, responded to this review

Dear Shermsl, First of all I do apologize about the noise from the club behind us. I am sure it was very unpleasant to listen to until 2am. The hotel has addressed this with the city since we are so close, however they feel 2am is not unreasonable for a night club to be open. The hotel definitely does not...

Plymouth, Massachusetts
Reviewed 18 October 2016

Had an excellent stay at Hotel Providence. My arrival experience was friendly and efficient, Alex from Valet and Allison at the front desk were both very helpful. At checkout Jim and Alex were both great in assisting us with our luggage. The room was immaculate and the hotel overall was spotless. Special thanks to Matt in the Front Office for...

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Helpful?
1Thank Sheryl_Barrett1
klajoie, General Manager at Hotel Providence, responded to this review

Dear Sheryl_Barrett1, Thanks Sheryl for the tremendous review and I am glad to hear that my team members Alex, Allison, Jim and Matt made this a memorable experience. We hope on your next visit you will be able to enjoy the completed renovations in the hotel and the guest room upgrades that we are planning on beginning this winter. Warm...

Los Angeles, California
Reviewed 18 October 2016

The hotel is above average, not outstanding, but it's location in downtown Providence couldn't be better. The only complaints I have about the place is that it is a bit on the pricey side and parking is not only not free but fairly pricey too, but then these are likely just the going rates for places in the downtown area....

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Thank Thomas B
klajoie, General Manager at Hotel Providence, responded to this review

Dear Thomas B, Thank you for your review and feedback regarding the hotel and the location. We are in a great spot too so many places and it is an easy city to get around in. I want to let you know we will be starting our renovations in the hotel and upgrades to the guest rooms this winter so...

Rochester, New York
Reviewed 17 October 2016

I was reluctant to choose the hotel based on other ratings, but a frequent traveler friend vouched for it. I'm happy to say my experience was very positive. The staff were very friendly and accommodating, the junior suite we had was spacious and clean, and I had a fridge in my room within minutes of asking for one. There was...

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Helpful?
Thank rocrunner2016
klajoie, General Manager at Hotel Providence, responded to this review

Dear rocrunnre2016, Thank you so much for taking your friends advice and staying with us. I am glad to hear the rave reviews regarding the junior suite and the staff attentiveness!! I do apologize for the bar/restaurant being closed early on Saturday night and will address this again with our tenants who lease the space from us. We are going...

Washington DC, District of Columbia
Reviewed 17 October 2016

Great room and bath, lots of light. Comfortable bed.. Front desk and valet staff very nice and helpful. I have stayed here many times and its always great. Location is perfect to walk up to Federal Hill.

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Helpful?
Thank Jean C
klajoie, General Manager at Hotel Providence, responded to this review

Dear Jean C, Welcome Back Jean!! Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the location of our hotel to be perfect once again. We will be doing some renovations in the hotel and upgrades in the...

Doylestown, Pennsylvania
Reviewed 10 October 2016 via mobile

First, I have to say that our room was clean and service was good. I would have given this hotel a better review if it weren't for dirty carpets on the main lobby floor and just general outdated, run down appearance. Also, the location wasn't exactly ideal for first timers to the city that just wanted to explore by foot,...

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Thank elizabella75
klajoie, General Manager at Hotel Providence, responded to this review

Dear elizabella75, Thank you for your feedback regarding your recent stay and the carpet area off of the lobby. We are in the process of getting all of the carpets cleaned as the season winds down and we can do this without interruption to our guests. The area you mentioned is right off of the restaurant and a high traffic...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Providence is nestled in the heart of downtown Providence's Arts and Theatre district. Located mere blocks from boutique shopping, galleries and perfect little cafes/restaurants, Hotel Providence is itself a place where the arts are celebrated and where finding new passions (or reviving sleeping ones) are celebrated! We all have a passion...discover yours at Hotel Providence! ... more   less 

Additional Information about Hotel Providence

Address: 139 Mathewson Street, Westminster Street, Providence, RI 02903
Region: United States > Rhode Island > Providence
Price Range: $211 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Providence 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#2 Business Hotel in Providence
#2 Romantic Hotel in Providence
#4 Luxury Hotel in Providence
#7 Family Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Providence staff and other travellers.
7 questions
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Questions? Get answers from Hotel Providence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are the best. we stayed in a corner one on the third floor. It was lovely.”
 of 5 bubbles emile581, 3 Feb 2017 | Read review
“6th floor was nice!”
 of 5 bubbles F9713OQwalterc, 16 Dec 2016 | Read review
“Ask for room without neighbors”
 of 5 bubbles fredk355, 25 Nov 2016 | Read review
“Higher floor better”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“7th floor, room 720 is on the corner with two windows and views of Providence! ”
 of 5 bubbles davidhJ2548FG, 6 Nov 2016 | Read review
5 of 5