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Hilton Providence

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1,072 Reviews from our TripAdvisor Community

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Showing 1,057: English reviews
Lowell, United States
Reviewed 2 days ago NEW

This hotel is located right in the heart of Providence and is within walking distance from about everything. The room was pleasant and all the emplyees were very polite and willing to help with anything you needed. The restaurant is very clean and there were many choices.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patricia C
Centreville
Reviewed 3 days ago NEW

I booked a room through my work's travel site for a business trip. The room was required to be prepaid in order to book. Since it was a Hilton property I thought it would be a safe bet. I was wrong. Even though I prepaid, a day after I checked out, I was charged again for the room. I had...

Review collected in partnership with Hilton Hotels & Resorts
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Thank neveragain2017
southern NH
Reviewed 3 days ago NEW

We have stayed at this hotel approximately 8 times a year for the past three years. Valet parking is great, rooms are ok, staff at front desk pleasant. We often chose with hotel due to the Shula's restaurant and staff in the bar and restaurant who were outstanding. What a disappointment to return after two months to find a new...

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Thank tltallen
boston, United States
Reviewed 3 days ago NEW

Though the rooms may be small they are clean and neat. The staff at this hotel obviously care very much how each guest is treated. Every single staff member went above and beyond to greet with a smile and offer assistance. Our breakfast waiter Zach was fantastic!!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank markcC463IZ
Philadelphia, United States
Reviewed 4 days ago NEW

TOP NOTCH CUSTOMER SERVICE!!! One of the most accommodating hotels that we have ever stayed with in 8 years of travel hockey. I just wanted to commend the staff at the Providence Hilton, especially Rachel Mossbrook, Norma, the managers, the valet staff, and the wait staff at the hockey breakfast for making our recent stay one we won't forget. Everyone...

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Thank Stacey H
Cape Cod, Massachusetts
Reviewed 4 days ago NEW

Some things the hotel could have changed! Parking easier and free for hotel customers. Separate areas to pay was confusing and ticket system! The workers were all great and helpful. Just some things could have been better

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Thank williamsJ138YD
Naples, Maine
Reviewed 6 days ago NEW

My daughter and I were in Providence for a tournament at Brown. It was a very snow stormy night, we got into town on the late side and it was a last-minute booking. We were incredibly road weary after driving over 5 hours. The staff at this hotel - all of them - provided exceptional, friendly customer service. My daughter...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 814suzanned
HiltonProvManagement, Manager at Hilton Providence, responded to this review

We are delighted to hear our staff provided exceptional service! We strive everyday to go above and beyond our Guest's expectations. We will be sure to pass along your kind words to our staff. Thank you so much for allowing us to be your home away from home! See you next time! Sincerely, Hilton Providence Management

New Hampshire
Reviewed 1 week ago

One night stay while in town for a sporting event. The staff were all very friendly and helpful- from the parking attendants to the front desk to the waitstaff. The free breakfast was very good. Made to order omelets and waffles, etc. Comfortable beds. Poor sound-proofing- heard a lot of street noise even though we were on the 12th floor...

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Thank jcnd2015
Portsmouth, New Hampshire
Reviewed 1 week ago

This hotel is super great we stayed during a blizzard. Had diner in at the restaurant food is amazing and drinks lots of tvs to. Warm cookies in lobby and water. Wicked nice employees to ! A must stay.! We were at Brown University which is literally five min away for tournament.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 926michealh
HiltonProvManagement, Manager at Hilton Providence, responded to this review

Amazing! Thank you for your kind words! Here at the Hilton Providence, we take pride in the service we deliver and are happy to see that we were able to earn your five star rating! See you next time! Sincerely, Hilton Providence Management

Washington, DC, United States
Reviewed 1 week ago

The property was very clean. The staff was very helpful during a snow storm. The restaurant/bar handled a few large parties with little notice. Was able to provide separate checks and accommodate lots of special requests with no problems. Food was very good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank stacieg2017
HiltonProvManagement, Manager at Hilton Providence, responded to this review

Thank you for sharing your recent experience! We are thrilled you had the opportunity to experience, The Vig, inside our hotel! We will be sure to pass along your complements to our Food and Beverage partners. We look forward to your next visit to Providence! Sincerely, Hilton Providence Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more   less 

Additional Information about Hilton Providence

Address: 21 Atwells Avenue, Providence, RI 02903
Region: United States > Rhode Island > Providence > Downtown Providence
Price Range: $187 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Providence 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Hilton Providence Hotel Providence
Hilton Hotel Providence
Providence Hilton Hotel
Hotel Style:
#2 Family Hotel in Providence
#2 Green Hotel in Providence
#6 Business Hotel in Providence
#6 Romantic Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Providence staff and other travellers.
11 questions
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1 month ago
Oxford, Connecticut
over a year ago
Lansdale, Pennsylvania
3 months ago
Massapequa Park, NY
over a year ago

See all questions (11)

Questions? Get answers from Hilton Providence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not get a room facing DD center as when there is a concert, your windows will rattle and sound barrier is not sufficient”
 of 5 bubbles tltallen, 18 Jan 2017 | Read review
“I was told that odd numbers are the city view!”
 of 5 bubbles 152staceyh, 17 Jan 2017 | Read review
“Become a member, even if you dont travel that offten.”
 of 5 bubbles , 21 Nov 2016 | Read review
“Hgher floor was quiet”
 of 5 bubbles JohnW435, 23 Oct 2016 | Read review
“Higher floors have better views and less noise.”
 of 5 bubbles Maverick_1125, 5 Oct 2016 | Read review
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