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Omni Providence Hotel

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Omni Providence Hotel
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2,295 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
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Providence, Rhode Island
Reviewed today NEW

We stayed in a King Room on the 9th Floor, we had beautiful views of the city! The room was very clean and spacious. The lighting was very soothing and comfortable. Our mini fridge was clean and did not have any smells/scents of old food or food in general. Pros: -The BEDDING - We had one of the best night's...

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Helpful?
Thank Pachith K
Harwich, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

We stayed at the hotel while on brief business in Providence. What an excellent hotel this is. I understand that the hotel is newly renovated and it shows. Our room was excellent and extremely well maintained. Both desk personnel and the other staff -- including the valet staff -- were attentive and friendly. Easy access to most of downtown and...

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1Thank Ardbeg98
About Hotel's Favourite Review
Caleb F, Manager at Omni Providence Hotel, responded to this review

We are pleased to hear that you enjoyed our hotel and the newly renovated features in our guestrooms. Your comments are appreciated and we hope you will return again in the future when traveling to the area.

Middlebury, Vermont
Reviewed today NEW

I attended a conference at the conference center and it was very convenient to stay at Omni. I could use the indoor walkway to the conference from my hotel and to the mall. The people were nice and the rooms were fantastic.

Review collected in partnership with Omni Hotels & Resorts
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Thank Lisa T
Boston, Massachusetts
Reviewed today NEW

Stayed overnight for a business trip. Close to convention center. Easy Parking but confusing elevator system. They were doing elevator Maintenance while a huge convention was being held. Note to Omni management... Don't disrupt your customers experience with operational Maintenance. This I just poor planning.

Review collected in partnership with Omni Hotels & Resorts
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Thank Y814WAjeffreys
Houston, Texas
Reviewed yesterday NEW

On a college tour in March, this family of Texans stumbled into a blizzard and were snowed in at the hotel. The staff was helpful and prepared to handle the situation. The hotel is spacious and comfortable, which was great since we spent the whole day on site due to the wintry weather. The hotel restaurant was quite good and...

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Thank Catherine G
Centerville, United States
Reviewed yesterday NEW

Normally love staying here. This time hot tub was broken and front desk wasn't very friendly. Valet was nice and prompt. Room was hot, couldn't get heat or AC to work. Had to battle over $9.95 Internet charge when I was already a member, but upon check in girl never acknowledged me since I booked through other site.

Review collected in partnership with Omni Hotels & Resorts
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Thank amygO1732TI
Woonsocket, Rhode Island
Reviewed 2 days ago NEW

I have never taken the time to write a bad review, but I really feel I have to. I have stayed at many hotels and this was by far the worse one I have ever stayed at. My niece had her wedding here and we had the choice of steak or chicken. Luckily I chose the steak. The chicken was...

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Thank aeaden
Barnegat, New Jersey
Reviewed 2 days ago NEW

The only complaint I have the water pressure in the shower was horrible. I believe if you can get more pressure it would be an excellent experience. The staff was wonderful friendly and helpful. The food was fresh with flavor.

Review collected in partnership with Omni Hotels & Resorts
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Thank carmenlc2017
Plymouth, Massachusetts
Reviewed 3 days ago NEW

Here for a wedding and everything was just perfect. Very comfortable and people were extremely friendly!! The food was very good in the Centro restaurant and just an overall great experience. We will be back soon to stay!

Review collected in partnership with Omni Hotels & Resorts
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Thank Grace G
Boston, Massachusetts
Reviewed 3 days ago NEW

We were woken up by noise all night. Also staff didn't care or apologize for out of order facilities. The only reason we stayed there was because they advertised having a pool (which was a joke) and a hit tub which was out of order... indefinitely!

Review collected in partnership with Omni Hotels & Resorts
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Thank Z2205D
Caleb F, Manager at Omni Providence Hotel, responded to this review

We are sorry to hear you were woken up by noise disturbances. Our pool is operating just as normal and has been. Our hot tub unfortunately has been out of order for a little while undergoing a major repair which we have communicated on our website to make our guests aware. We hope to see you again in the future...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Centro at The Omni Hotel
Centro at The Omni Hotel
Cuisines: American, Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Providence Hotel

Address: 1 West Exchange Street, Providence, RI 02903-1064 (Formerly The Westin Providence)
Region: United States > Rhode Island > Providence
Price Range: $191 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Providence Hotel 4*
Number of rooms: 564
Reservation Options:
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Also Known As:
The Westin Providence Hotel Providence
Westin Providence
Providence Westin
Hotel Style:
#1 Romantic Hotel in Providence
#2 Luxury Hotel in Providence
#5 Family Hotel in Providence
#5 Business Hotel in Providence
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Questions & Answers

Here's what travellers have asked, with answers from Omni Providence Hotel staff and other travellers.
15 questions
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Questions? Get answers from Omni Providence Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Omni Select Guest program to receive WiFi and other benefits.”
 of 5 bubbles DDR333, 22 Mar 2017 | Read review
“Upper floors on south side have a view of the distant harbor, north side upper rooms have a good view of the handsome state house.”
 of 5 bubbles RickD724, 21 Mar 2017 | Read review
“We heard the walls are thin but did not hear anyone as I requested being separate as possible as we had our 25th anniversary night!”
 of 5 bubbles davidhJ2548FG, 19 Mar 2017 | Read review
“25th floor has great views!”
 of 5 bubbles lms123, 7 Mar 2017 | Read review
“corner suites are terrific; higher the better.”
 of 5 bubbles sailorgrl166, 27 Feb 2017 | Read review
5 of 5