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Sheraton Tucson Hotel and Suites

Sheraton.comUS$94*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Tucson Hotel and Suites
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568 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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Phoenix, Arizona
Reviewed 3 days ago NEW

I have stayed here for the past 18 months on a monthly basis or sometimes weekly basis. The hotel had a remodel recently and at least for me, I preferred the layout it had before. The staff is so nice, helpful and just in overall perfect, they make my stay more home feeling. The new space layout of the rooms...

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Helpful?
Thank GSMM04
Logan, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 12 June 2016

This is a very unique and gorgeous hotel. The lobby is open and inviting with a starbucks inside. The staff was very helpful and friendly checking me in, and they made special effort to tell me the best place to park my car. The outside pool area in the middle is awesome! They were even showing a movie on a...

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Helpful?
Thank Laura G
About Hotel's Favourite Review
Reviewed 5 days ago NEWvia mobile

We pulled up for an overnight stay. This was a last minute trip to visit family. We only needed a place to crash so I picked here. It was close to the places we needed to be. It was a pretty good location. Easy to find. They were able to check us in early. We entered from the side of...

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Helpful?
Thank Stacy C
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for your feedback, Stacy. The hallway carpet is temporary until our transformation is completed and then will be replaced to match the room interiors you enjoyed. We hope the next time you are visiting family you stay with us again! Sincerely, Michele Hatch michele.hatch@sheratontucson.com

Riverside, California
Reviewed 5 days ago NEWvia mobile

Very nice hotel. Very courteous front desk staff. Fast check in. Room clean, modern and quiet. There is a restaurant on the premises. Very good breakfast. Nice location, close to a few restaurants and a movie theater within walking distance. Will stay there again.

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Helpful?
Thank sebi253
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for sharing your stay experience with us! We look forward to seeing you next time! Sincerely, Michele Hatch michele.hatch@sheratontucson.com

Reviewed 1 week ago

This place feels very different from what I would think is a Sheraton. Carpet is very worn, especially in hallways (which were dark and musty), the room was very acceptable, other than the sagging bed. I was there by myself on business, and wouldn't be opposed to staying again, but only because it was fairly inexpensive, so I would say...

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Helpful?
Thank Don P
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for your feedback. We have improvements scheduled through 2017 including the temporary carpet you referenced in the hallway. I hope you do come back and visit us again as I believe the hotel will better meet your brand expectations in the future. If there is ever anything I can assist with, please do not hesitate to contact me....

Wisconsin Dells, Wisconsin
Reviewed 4 weeks ago

Had a good time in Tucson. This hotel was a good choice for us because of the location. This property has great possibilities. It needs to be updated. It sounds like they have started the process. The pool area was a nice view from the room. The executive lounge was very nice for breakfast and snacks early evening. I would...

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Helpful?
1Thank DarMar b
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

We are glad you enjoyed your time in Tucson! Our transformation has begun and we look forward to exceeding your expectations the next time you visit. Sincerely, Michele Hatch michele.hatch@sheratontucson.com

Sammamish, WA
Reviewed 4 weeks ago via mobile

While visiting the University of Arizona with our daughter, we tried to book a night at their sister property, Aloft, which is across the street from the school. They told us they were booked solid when we called their reservations line, but they had plenty of rooms at their Sheraton. They patched us through and we booked a room there,...

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Helpful?
Thank travelwuvr
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Please accept my apologies for the confusion that was experienced in your interaction with the reservation center. The University of Arizona campus is 4.5 miles away, a ten minute drive from our property, but I understand perception of distance can vary. Please contact me directly and I can assist you. Sincerely, Michele Hatch michele.hatch@sheratontucson.com

Phoenix, Arizona
Reviewed 9 April 2017

The Thai wife and I stayed here on a recent Saturday night. I have a recollection of staying here twenty years ago. I seem to remember I liked the hotel layout and this trip confirmed why. Layout appears to be a number of five story buildings tightly grouped around a central courtyard that is dominated by a pool. They seem...

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Helpful?
Thank BoganInParasite
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for being a loyal SPG Platinum guest! We are glad you enjoyed your recent stay with us and look forward to welcoming you back in the future. Sincerely, Michele Hatch michele.hatch@sheratontucson.com

Tucson, Arizona
Reviewed 7 April 2017

Remodel looks promising except that outlets don't always work, etc. Updates are great when they work. Hard to get items to the room like towels. Had to ask 3 times for the dog bed that is supposed to be offered complimentary--not even gonna push the doggie treat bag that the website also boasts about. Bubbles in hot tub do not...

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Helpful?
Thank K K
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for your comments. Please accept my apologies for the challenges you experienced. It is our intent to make all of our guests feel welcome, including our four legged ones. I am excited to share that our internet is scheduled for enhancement during our transformation and expect the speeds to wow our guests in the future. I agree -...

Raleigh, North Carolina
Reviewed 20 March 2017

I had a wonderful experience at this hotel. The restaurant was delish! The staff was friendly and super helpful. The mint water in the lobby made my day. It was a bit odd having the bathroom sink right next to the television, but I was able to look past it. I would definitely stay at this hotel again.

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Helpful?
Thank Blakelee B
SheratonTucson, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

We are glad to hear you had a great experience. The bathroom sink is being moved! When you stay with us again, contact me directly and I will make sure that you are able to enjoy our newly transformed rooms. Sincerely, Michele Hatch michele.hatch@sheratontucson.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Tucson Hotel & Suites encompasses the intimacy of a boutique hotel with fun feel of an urban retreat. Take comfort in our Sheraton Sweet Sleeper Bed, enjoy a delectable meal at Fire+Spice, and take in the breathtaking views of the nearby mountains. Sheraton Tucson Hotel & Suites' central location gives you easy access to surrounding businesses, cultural and recreational attractions. ... more   less 

Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 E Grant Rd, Tucson, AZ 85712-2116
Region: United States > Arizona > Tucson
Price Range: $134 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton
Sheraton Tucson Hotel And Suites Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tucson Hotel and Suites staff and other travellers.
2 questions
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San Rafael, California
over a year ago

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Questions? Get answers from Sheraton Tucson Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park toward front of hotel, the back is fairly deserted and signs warn of cars being burglarized.”
693donp, 16 May 2017 | Read review
“I had a good view of the pool area. The view from the other side of the room was not so good.”
DarMarb, 27 Apr 2017 | Read review
“Get a high floor facing east or north. North faces the mountains.”
BoganInParasite, 9 Apr 2017 | Read review
“Get one of the refurbished rooms”
DenverSkiNut, 2 Mar 2017 | Read review
“choose another hotel”
tommygalloway, 24 Feb 2017 | Read review
5 of 5
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US$94* /night
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Prices are for 1 room, 2 adults
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