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Sheraton Tucson Hotel and Suites

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Traveller (174)
Room & Suite (66)
Dining (28)
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Overview
  • Excellent26%
  • Very good35%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
“club level”(13 reviews)
“pool area”(48 reviews)
“starbucks coffee”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Tucson Hotel and Suites
Special Offer: Savings and Breakfast
Hotel deals
Offers from Sheraton Tucson Hotel and Suites
Special Offer: Savings and Breakfast
Hotel deals
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Reviews (625)
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613 results
Traveller rating
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199
118
80
53
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163
199
118
80
53
Show reviews that mention
All reviewsclub levelpool areastarbucks coffeerenovated roomliving areahotel restaurantup to datemini fridgeihoplobbygrantlaptoppoolside
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1 - 5 of 613 reviews
Reviewed 6 days ago via mobile

I previously left a review on spg website for this hotel. Few months ago we stumbled on this hotel due to great pricing and good amenities. First time we stayed, we absolutely loved it. As spg gold member, we were upgraded to a suite next...More

Thank Max A
Hotel's Favourite
Reviewed March 2, 2018

This hotel is going through one heck of a renovation. The newly renovated room we got was amazing. Neat, well decorated and clean. Starting from the reception, every staff member is gracious & greet you every time they see you. We felt at home. Glowbal,...More

Thank jouhal
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded March 6, 2018

Thank you for your comments! We are so happy to hear that you enjoyed your time with us. Our employees strive to make all our guests comfortable and it is great to know when we have made that impact. Hope to see you again in...More

Reviewed 4 weeks ago

I booked online and the pictures looked decent and stated that the hotel was newly renovated. When I arrived, the hotel was old, dumpy and elevators were out of service. I arrived at midnight, so stayed one night. The sheets were old and gritty (poor...More

1  Thank 15MKC
Response from SheratonTucson, Front Office Manager at Sheraton Tucson Hotel and SuitesResponded 4 weeks ago

Thank you for your feedback. We are sorry to see that we did not meet your expectations.

Reviewed 4 weeks ago

When I first arrived at the hotel I was pleasantly surprised. Although it wasn't easy to get to, the room seemed nice overall. Unfortunately my TV didn't work but I let it go until the second night when I asked if someone could look at...More

1  Thank Jeff H
Response from SheratonTucson, Front Office Manager at Sheraton Tucson Hotel and SuitesResponded 4 weeks ago

Thank for your feedback. We apologize for the issues that you encountered and the inconvenience that was caused you.

Reviewed 4 weeks ago

Sheraton did a nice job in updating the hotel. We had a business meeting in the dining/bar area. The location cannot be beat. The rooms and atrium areas are first class. The service and food match the updates. There are meeting rooms for large groups.

2  Thank AZ1912
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$89 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (66)
Dining (28)
Pool & Beach (19)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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folkartgal
December 10, 2016|
AnswerShow all 2 answers
Response from demaileron | Reviewed this property |
Last I was there (May 2016) the lounge was on the second floor. One of the smallest Sheraton lounges around.
0
Votes
rhondaf530
May 28, 2016|
AnswerShow all 4 answers
Response from Clifford B | Reviewed this property |
Don't know
0
Votes
Room Tips
"There are great rooms with views and some are good for people with children. If you call they are very..."
Read review
"Ask for a remodeled room."
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"Ask for mountain view. Suites are noisy, face the pool, and glass doors to the catwalk hallway"
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"Get an upstair room ask for Mountain View."
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