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We spent only one night in Tucson and we arrived later than expected. The receptionist Mrs. Ceci Bosworth was amazing! She was quick to check me in and give me a quick overview of the hotel. After we parked the car, we returned with all...More
This seems to be common in Tucson with hotel remodeling.
Roomy king bedroom
Small fridge, not cold, good temp for red wine
Safe in closet
Ironing board & iron
Forget the WiFi, to slow! And at times not working...More
We have stayed several times at the Sheraton Tucson Hotel and this was one of the best times. The renovations were amazing and we loved the Glowbal restaurant with the firepits in the evening. We felt so special and welcomed from the time we arrived...More
Excellent!! Room was great, staff wonderful, property beautiful. Had a medical appointment next door at TMC and it was comforting to know we did not have to drive 1 hour and 1/2 back home we went right back next door at the Sheraton .
1 Thank sheilah0lland
Response from SheratonTucson, Director of Sales at Sheraton Tucson Hotel and SuitesResponded March 6, 2018
Thank you for your review! TMC also provides a complimentary shuttle to our hotel so no need to worry about parking at the hospital. So glad to hear that you enjoyed your stay.
The arrival /check-in was pretty terrible. I spent 198 nights in hotels during 2017 and this experience was in the top 2 worst hotel moments. I'd like to flat out say that I'll never book here again but if I have to be in Tucson...More
Response from SheratonTucson, Front Office Manager at Sheraton Tucson Hotel and SuitesResponded March 3, 2018
I apologize for the check-in experience that you had. Please contact us if you would like to share some specifics. We will take the necessary corrective actions to provide this from happening in the future.