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Comfort Inn & Suites

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Comfort Inn & Suites
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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Temecula, California
Reviewed 3 March 2015

Because we visit family in Marana, AZ we stay each time at the Comfort Inn on N. Cracker Barrel Road. The staff is always very helpful, pleasant and eager to please and checking in is about as painless as it can be!! The rooms are clean, the bed comfortable, nice touch offering soft or firmer pillows, sitting area complete with...

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Helpful?
Thank Carol P
MORENO VALLEY
Reviewed 6 October 2014

Nice big suite with sofa and comfortable chair in sitting area. Big mini fridge, microwave, big flat screen with tons of stations and pretty quick wifi. Great people here. Stayed here before and would again.

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Helpful?
Thank drdroad
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us. We are very pleased to hear you enjoyed our staff and facilities. Our staff take pride in servicing you with the best accommodations. We look forward to seeing you again and providing you with another excellent service. Thanks again for the great review. Sincerely, Staff, Comfort Inn &Suites Marana, AZ

Thatcher, Arizona
Reviewed 27 September 2014

Location, Location, Location !!!! Check in was fast and painless and customer service was top notch. The bed was very comfortable and the pillows were great. We got a very good nights sleep, we did not hear any noise from inside or out. The king room was very large with a big chair and ottoman, also a very comfortable chair...

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Helpful?
Thank James H
Sagui B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are very happy to hear you enjoyed our staff and facilities. We are excited to have you back again. Thanks again for the great review! Comfort Inn & Suites Marana, Az.

Gilbert, Arizona
Reviewed 12 September 2014

We have stayed here many times and every time we are in awe over the customer service. The rooms are modern, clean and very comfy. The general manager is amazing, so thoughtful. She makes us feel as if we are family! This is the place to stay hands down. We look forward to each and every stay!

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Helpful?
Thank mistyrowe
Sagui B, Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are very happy to hear you enjoyed our staff and facilities. We are excited to have you back again. Thanks again for the great review! Comfort Inn & Suites Tucson, AZ

Chandler, Arizona
Reviewed 24 May 2014

I have stayed at this property, and its sister location in Sierra Vista, AZ, dozens of times over the past year and a half, while traveling for work. I have never had a non-positive stay at either hotel. The rooms are large and very clean. In fact, in all my stays I have not found one piece of trash left...

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1Thank estrada12014
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to rate our Comfort Inn & Suites. We pride ourselves in guest satisfaction and are so happy we could exceed your needs. On behalf of all the staff, once again we would like to thank you for your kind remarks and we look forward to seeing you soon. Sincerely Aimie O. Guest...

Gilbert, Arizona
Reviewed 24 May 2014 via mobile

Excellent breakfast given by Hotel, rooms are extremely clean and everything worked perfect. Pool and spa were awesome. Walking distance to great fun sports bars and Dining. Staff is very friendly and helpful. All equipment new and worked perfect Would stay again anytime

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Helpful?
1Thank Derek S
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am extremely delighted to hear all the wonderful feedback. It's good to know that my team and I are doing everything we can to make your stay enjoyable. Your feedback is very important to us and we can assure...

Wasilla, Alaska
Reviewed 21 May 2014

The front desk staff is extremely rude and treat you as though you should never bother them. The hotel manager is horrible. Her name is Sagui Barrow. She told me that since I had 3 kids, that was too many for a single room and I had to pay for another room. My kids are 8, 4 and 5 months....

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Helpful?
5Thank Mariah H
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay at our hotel. We hope that you find alternate lodging that is more suited to your family’s needs on your future travels. Thank you for taking the time to write a response on our hotel so that we may better serve our guests.

Los Angeles, California
Reviewed 17 May 2014

This hotel was picked primarily for the price because it was not a destination point for us, but rather a place to sleep while passing through the area. It turned out to be a pleasant surprise because the room was spacious, clean, and very comfortable. Check in was quick and efficient. The location is excellent because it is walking distance...

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Helpful?
Thank aandmrun
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your positive response to our hotel. We are very glad you were able to relax and enjoy our rooms and the local area. Please visit us again the next time you are passing through the area.

Vancouver, Washington
Reviewed 7 May 2014

We really enjoyed our stay at this hotel. The man behind the front desk was very helpful and the manager gave me a gift that is so appreciated. I have a neck problem and had been staying in hotels for two weeks in other areas while traveling. The pillow I used at this hotel was awesome. For the first time...

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Helpful?
1Thank WorldwideTraveler423
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are so happy you got great sleep with us and after. I'm glad the pillow helped out! Thanks so much for the great response. Happy travels to you on behalf of the entire staff here at the Comfort Inn & Suites.

Chicago, Illinois
Reviewed 22 April 2014

Would be nice to have English speaking employees. Clean rooms not just wipe down and change all bedding. Found make up on pillows and stains on covers.tv not work cable goes out .rooms smell like smoke. Housekeeper talking very loudly in Spanish in hallways.

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Helpful?
4Thank loretanelson
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay with us. Thank you for your response as this will help up fine tune our services for our guests.

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8425 N. Cracker Barrel Rd., Tucson, AZ 85743
Region: United States > Arizona > Tucson
Price Range: $159 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Marana Best Western
Best Western Marana
Comfort Inn & Suites Tucson, Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Tucson during the Gem Show, end of January to mid-February.”
 of 5 bubbles alisonr15, 2 Feb 2017 | Read review
“Be sure to have good anti-phishing, website protection on your computer.”
 of 5 bubbles Bwiz, 7 Jan 2016 | Read review
“Ask for upper floor west-facing room - great views.”
 of 5 bubbles WilliamJ244, 22 Oct 2015 | Read review
“Room 301 was very quiet and close to stairs; top floor 2-queen room”
 of 5 bubbles 303leilar, 13 Apr 2015 | Read review
“cannot say”
 of 5 bubbles Y220GXstephenr, 31 Mar 2015 | Read review
5 of 5