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DoubleTree Suites by Hilton Hotel Tucson - Williams Center

311 reviews
#55 of 129 Hotels in Tucson
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Traveller (26)
Pool & Beach (8)
Room & Suite (8)
Overview
  • Excellent42%
  • Very good29%
  • Average14%
  • Poor8%
  • Terrible7%
Travellers talk about
“double tree”(23 reviews)
“breakfast buffet”(13 reviews)
“cook to order”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel Tucson - Williams Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)Write a Review
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116
83
42
27
23
Show reviews that mention
All reviewsdouble treebreakfast buffetcook to orderrestaurants and shoppingcheck in was easystay there againwet barconvenient locationbusiness trippool and hot tubnice pool areanice hotelrooms are largea wonderful stayliving roomclean roomsitting area
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1 - 5 of 291 reviews
Reviewed yesterday

This is an older property. Rooms are good sized, although the bathroom is pretty small. Despite age, the property seemed clean. Several restaurants in walking distance. Hotel grounds are well kept. Room overlooking pool was a little noisy with pool children. Restaurant breakfast buffet was...More

Thank Richard B
Hotel's Favourite
Reviewed 21 February 2017

This hotel was very comfortable (beds were great!) and the location was safe and convenient to lots of shops and restaurants. It is about 15 minutes away from the University and a half hour from the airport, so you need to drive quite a bit,...More

Review collected in partnership with DoubleTree by Hilton
Thank 867jacquil
Management response:Responded 22 February 2017

Dear 867jacquil, Thank you for taking the time to fill our this survey. We appreciate your input and will use it wisely. Yes, we are in a great location, so much shopping and restaurants in the area its endless. I will take your comments and...More

Reviewed 5 days ago

Not your typical Hilton experience. NOT for single female business travel. Rooms are highly outdated with old used up furniture. I can handle that. Safety and cleanliness are my highest priorities. Neither of these needs were met. All rooms have two doors which are accessible...More

Thank Mary C
Response from Michael S, Front Office Manager at DoubleTree Suites by Hilton Hotel Tucson - Williams CenterResponded 3 days ago

Hi Mary, Thank you for taking the time to submit a review of your experience. We appreciate the feedback, and will use your comments as we work to continuously improve our service. I am truly sorry that you did not enjoy your stay with us....More

Reviewed 6 days ago via mobile

The room was nicely decorated and the bed was comfy; however, it just want my style. It was booked through my work for me. I prefer hotels that do not open up to the outside- much less on both sides of my room. The front...More

Thank jenthetravelinchic
Response from Michael S, Front Office Manager at DoubleTree Suites by Hilton Hotel Tucson - Williams CenterResponded 5 days ago

Hello Jen, Thank you for taking the time to submit a review of your stay with us. I am sorry that we did not meet your expectations. In particular, I would love the opportunity to correct any confusion and charges for room service. Please feel...More

Reviewed 1 week ago

The lady that checked us in at the front desk was so helpful, she went out of her way to help us check in early. She was so nice and so bubbly you could tell she loved her job! Room was very clean and breakfast...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 7annettec
Response from Michael S, Front Office Manager at DoubleTree Suites by Hilton Hotel Tucson - Williams CenterResponded 1 week ago

Hi Annette, Thank you so much for your glowing review. As a manager, it is always gratifying to hear that one of our employees made such a positive impression. I will be sure to share your comments with Tanisha. She is an integral part of...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$135 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Pool & Beach (8)
Room & Suite (8)
Dining (3)
Hotel & Grounds (51)
Bathroom (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Esther T
13 November 2016|
AnswerShow all 6 answers
Response from FelixChavez | Reviewed this property |
I don't believe there are currently renovating, I didn't see any work being done while I was there. And yes there is a hot tub.
1
Vote
Janice M
20 August 2016|
AnswerShow all 9 answers
Response from dctravla | Reviewed this property |
15 minutes. They say 10, but that is not correct unless you are driving very fast or at a time when there is zero traffic (which is rare).
0
Votes
Quietlyreserved56
25 August 2015|
Answer
Response from Amy W | Property representative |
The rooms are accessible from the inside of the hotel.
1
Vote
Room Tips
"ground floor made access to pool and restaurant a breeze"
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"Any room here was is nice. All Rooms face center courtyard. Property is in a business district, any outward..."
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"Select a ground floor room."
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"Farther north means away from the busy street. 3rd (top) floor is quietest."
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