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Hilton Tucson East

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Hilton Tucson East
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896 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Tucson East
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Showing 869: English reviews
Frederick
Reviewed 5 weeks ago

Large comfortable room, comfortable bed, lots of different types of pillows to choose from, bright open lobby. Pool is not for swimming (laps) given the "C" shape. Breakfast buffet has some nice choices. Good coffee, fresh orange juice, fresh fruit, hot eggs, sausages, potatoes, oatmeal. Easy in-and-out. 25 minutes or so to get to the east side Saguaro National Park...

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Helpful?
Thank MouseDance
pascoeamanda, Manager at Hilton Tucson East, responded to this review

MouseDance, thank you for your kind comments from your recent stay. I hope that you will join us again in the future. I have shared your kind comments regarding your dining experience with our Chef and restaurant team.

Surprise, Arizona
Reviewed 5 weeks ago via mobile

Large rooms, 1st class staff. All the amenities required in a 1st class hotel My toilet overflowed and they quickly came to fix it Large parking lot, hotel near restaurants, shopping and driving distance to downtown Tucson

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Helpful?
Thank michaelbkolsky
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Michael, thank you for your kind comments. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back!

Tucson, Az
Reviewed 17 February 2017

I reserved a king size bed.. walked into a 2 twin bedroom. Internet was slow, movie buffered every ten minutes. Toilet bowl was dirty. And they only dropped the price like 30 bucks. I had to pay for a room I did not ask for.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Victor M
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Victor, I am sorry to hear of your disappointment regarding the room you received. If you choose to come back, please feel free to contact me directly so that I can personally assist you during your stay and ensure that you receive the room you prefer. Regards, Amanda Pascoe Director of Housekeeping

Sierra Vista, Arizona, United States
Reviewed 15 February 2017 via mobile

Have only stayed here twice, but both times were great experiences. The rooms are very clean and very quiet. The front desk staff is so helpful and made our visit comfortable. I have stayed in most of the Hiltons in Tucson, but this by far is the best. The location is great, near many restaurants and shopping centers including the...

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Helpful?
Thank LouisEmeliana W
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Louis, Thank you for your kind comments regarding your recent stay at our hotel. We look forward to welcoming you back!

San Luis Obispo, California
Reviewed 12 February 2017

Tv didn't work, phone didn't work so could not call to report, room had half a roll of toilet paper when I arrived, limited menu, bathroom smelled like mildew or musty so had to clean it myself. Not enough ventilation in bathroom

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Caryn H
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Caryn, thank you for your feedback. I am sorry to hear of your disappointment with your room. I will be sharing your feedback with the individuals involved. We are in the middle of preparing for a full renovation to take place this year. I hope you will give us another chance once it is completed.

Metamora, Illinois
Reviewed 5 February 2017

Cons Seemed old and dated Overpriced for the room. I've stayed at nicer places for less. Many of the individual half and halfs for the coffee were expired (in room) Noisy guests in hall / neighboring rooms often woke me up. I got a soda at the restaurant and when I tried it (as soon as I was in my...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ccneal61210
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Thank you for your feedback. I am sorry to hear of you disappointment with your recent stay. We are planning a full renovation to e completed this year. I hope that you will give us another opportunity once it is completed.

Phoenix, United States
Reviewed 4 February 2017

Poor quality in this hotel. Food poor to disgusting. Service of rooms was poor. Hotel staff was very friendly but doesn't make up the rest of the issues. If going to use the complementary breakfast on a business trip, skip the eggs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank nancynO9783CZ
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Nancy, Thank you for your feedback. I am sorry to hear of your disappointment with your stay. I have shared your feedback so that we can look into the issues further.

Houston, Texas
Reviewed 2 February 2017 via mobile

Here for three days and the hotel presents itself as more contemporary from the outside than what really is on the inside. Nice architecture and decent layout. Staff is very friendly and accommodating. Room is good size and bed is comfortable but that's where the challenges for a businessman begin. Furniture and ambiance is stuck in the 80's. Outlets: not...

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Helpful?
Thank Michael C
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Dear Michael, thank you for your feedback regarding your recent stay. I am sorry to hear of your disappointment with your room. We are in the process of planning a full renovation to take place this year. I will also pass on your kind comments regarding Branalyn to her managers. We look forward to welcoming you back in the future.

Conway
Reviewed 1 February 2017

We booked a suite and assigned to one on the 7th (top) floor which was appreciated for the view from the suite's private balcony. However, one of the night stand lamps bulb was burned out, the bulbs above the bathroom sink and the two sconces in the bathroom were burned out. So, when time to put on makeup it was...

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Helpful?
Thank RealtoRhonda
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Thank you for your comments regarding your recent stay. I am sorry the light issue in your bathroom was not fixed prior to arrival. I am happy to let you know that we are in the process of planning a full renovation this year. I hope that you will give us another opportunity once it is completed.

Albuquerque, United States
Reviewed 31 January 2017

GREAT hotel! Great Staff. We came for a baseball Tournament and the whole team was very happy with their stay! Rooms were clean, the facilties were GREAT. We were even allowed to have pizza in the common area for all the team to do team building!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Melissa M
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Thank you for your positive comments. We are so happy you enjoyed your stay. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Region: United States > Arizona > Tucson
Price Range: $173 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hilton Tucson East Arizona
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tucson East staff and other travellers.
3 questions
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Washington DC, District of Columbia
5 months ago
Beaverton, OR
4 months ago

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Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what you could do except maybe go to a higher floor.”
 of 5 bubbles cathye585, 13 Mar 2017 | Read review
“Request rooms that are far away from the elevators, people intend to lure around there and may disturb your sleep.”
 of 5 bubbles AndreasT381, 7 Mar 2017 | Read review
“Second floor you can walk up without waiting for the elevator. Side stairs are locked and can't be used to get to/from your floor.”
 of 5 bubbles MouseDance, 20 Feb 2017 | Read review
“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, 28 Dec 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, 5 Nov 2016 | Read review
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