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Comfort Suites at Tucson Mall

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#68 of 129 Hotels in Tucson
Certificate of Excellence
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Comfort Suites at Tucson Mall
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112 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Flagstaff, Arizona
Reviewed 3 days ago NEWvia mobile

The bed skirt and curtains were stained. The continental breakfast was larger than expected but didn't open until 7 on the weekend so we missed it because we had to leave the hotel by 6:30. Request the top floor so you don't hear people walking around above you.

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Helpful?
Thank lexileo
Reviewed 3 days ago NEWvia mobile

We stayed here on a Saturday night, and the price was ridiculous. Unfortunately, there are not many options for families with three kids, so this was all that was available for us. When all was said and done, with room and taxes, we paid $170/night. Our hotel room was NOT worth $170. For starters, the hotel is old. It has...

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Helpful?
Thank Larissa R
Tucson Az, United States
Reviewed 2 weeks ago

The rooms were clean and no unusual smells. The morning breakfast was one of the better ones we have had. The only real complaint was the noise from the up stairs room, sounded like little kids running in their room.

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Helpful?
Thank Chucker00
SueAnn L, Front Office Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Chucker, We appreciate your feedback! Thank you for the positive comments about our hotel. Our team works hard to ensure clean rooms and delicious breakfast. We apologize about the upstairs noise, but if it happens in the future just let our front desk know and they will do everything they can to make it better. We hope to see...

Belfair, WA
Reviewed 3 weeks ago via mobile

Staff was very helpful. Reserved via Trip Advisor and had no problems. Confirmation came within seconds. The location was perfect for our needs and easy to locate. The motel is close to several good eating places and AAA discount honored. Our room suite was large and very clean. Will stay there in the future.

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Helpful?
Thank Dials
SueAnn L, Front Office Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Guest, On behalf of the Comfort Suites hotel I would like to thank you for staying with us. We are extremely happy to hear about your satisfaction with our property and our staff. We cannot stress enough how important it is to treat every guest with the best customer service as possible. We are pleased to hear that you...

Phoenix, Arizona
Reviewed 14 November 2016 via mobile

We like Choice Hotels. They consistently have good beds and put us in a quiet room. And this one did and it was clean with nice exercise room and outdoor pool/spa. The breakfast here on Sunday morning was quite busy but the young lady (Danielle?) managing it did a great job keeping it stocked and clean. The location is adjacent...

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Thank epdaniels56
Reviewed 11 November 2016 via mobile

Stayed here for a few days in Oct. 2016. The hotel is out of the centre of Tucson but is very convenient to Tucson Mall, in fact just a couple of hundred yards away from it. Rooms are clean and large and the air-conditioning worked well. Plenty of power and USB charging points too. Breakfast is offered free, but very...

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Thank K. W
Los Angeles, California
Reviewed 1 November 2016

I went to Tucson for a masters swim competition for five days. Staying at this hotel made life easier. There were rooms for team mates to meet and greet, many tables in the lobby to sit and have their complimentary breakfast or bring food in for dinner to eat on those tables with friends. Complimentary breakfast was not vegan friendly,...

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Helpful?
Thank mermaidsylvia
SueAnn L, Guest Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Good Morning Mermaidsylvia! Thank you for your detailed review, we found your comments and observations very helpful! Our breakfast team is researching new products to help make our vegan friendly guests feel more at home and properly nourished, we regret that you felt ignored and we won't let that happen again! We're pleased you enjoyed the other aspects of your...

Bend, Oregon
Reviewed 17 October 2016

When we arrived at the front desk, the clerk informed us that our room was not quite ready, so he said he was upgrading us to the Presidential Suite. We were more than pleased to discover what a lovely suite awaited us. There were two rooms, a huge bathroom, and nice area with basic kitchenette (fridge, microwave, and sink). I...

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Helpful?
Thank smarly
SueAnn L, Guest Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Good Morning Smarly: Thank you for taking the time to let us know how things went during your visit, we appreciate your valuable comments! We're so pleased you found our staff helpful and the upgraded suite comfortable. Safe and enjoyable travels to you and we hope to see you again soon!

Baltimore, Maryland
Reviewed 6 October 2016

Stayed here a few times. Hotel is nicely located near lots of shopping and dining options. Rooms are clean and comfortable. Would have given it 5 stars if the front desk management paid more attention to details when dealing with groups

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Helpful?
Thank Nostalgia212
SueAnn L, Guest Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Good Morning Nostalgia212: Thanks for sharing your experience with us. We're pleased you found our location convenient and abundant with options! We're also glad you found our rooms clean and comfortable. Admittedly we had a large group check in last week and we are training to be better prepared for our next group arrival. We appreciate your comments, hope to...

Zurich, Switzerland
Reviewed 4 October 2016 via mobile

We came just for one night to this motel. Service was very friendly and helpful. Our room was spacious and clean and had plenty of amenities including guest laundry pool and hot tubs. The place was ideal for Tucson sightseeing.

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Helpful?
Thank FrankGeisler
SueAnn L, Public Relations Manager at Comfort Suites at Tucson Mall, responded to this review

Hello Frank, Thank you for taking the time to share your experience at our hotel, we appreciate your valuable comments. On behalf of our entire staff we're delighted you enjoyed your stay! We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The all newly renovated Comfort Suites® at Tucson Mall is centrally located one block west of the Tucson Mall, and is near several popular points of interest including University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. And a short drive to Interstate 10 will get you to Tucson area attractions easily and quickly.All new suites include spacious sitting areas with queen-size sofa sleepers, desks or tables, coffee makers, microwaves, refrigerators and laptop-compatible safe. Complimentary wireless internet access keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. For a truly leisurely stay, take advantage of the suites with whirlpool bathtubs.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites at Tucson Mall the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.In addition to free breakfast, we offer free wireless high-speed wireless Internet access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool.In addition to free WI-FI, business travelers will appreciate conveniences like access to copy and fax services. Business suites featuring spacious work desks, ergonomic chairs and two telephone lines are available. There are banquet and meeting rooms available to accommodate most events and business functions.The Comfort Suites at Tucson Mall is the best stay and best value for vacation getaways and business travel to the Tucson area. ... more   less 

Additional Information about Comfort Suites at Tucson Mall

Address: 515 West Automall Drive, Tucson, AZ 85705-6008
Region: United States > Arizona > Tucson
Price Range: $128 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites at Tucson Mall 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Comfort Suites At Tucson Mall Hotel Tucson
Comfort Suites Tucson Mall
Tucson Comfort Suites
Comfort Suites At Tucson Mall Arizona
Hotel Style:
#42 Family Hotel in Tucson
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Questions & Answers

Questions? Get answers from Comfort Suites at Tucson Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for a room with a beautiful view.”
 of 5 bubbles mermaidsylvia, 1 Nov 2016 | Read review
“We always request a top floor room so there is no one above us.”
 of 5 bubbles smarly, 17 Oct 2016 | Read review
“Avoid room 307”
 of 5 bubbles J4028FFbrucel, 22 Jun 2016 | Read review
“If you like the pool......stay on the 1st floor at the end of the hall toward the pool. Easy access just outside the door.”
 of 5 bubbles tinabN9017XV, 22 Apr 2016 | Read review
“Be sure to tell them you have a dog in advance as they reserve the first floor for the pet rooms.”
 of 5 bubbles 446edc, 13 Nov 2015 | Read review
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