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Westin La Paloma Resort and Spa

Expedia.comUS$113*
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#18 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westin La Paloma Resort and Spa
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2,747 Reviews from our TripAdvisor Community

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Showing 2,719: English reviews
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Elk Grove Village, Illinois
Reviewed 3 days ago NEW

We stayed at this hotel for 4 days. Rooms very nice. Bed comfortable. We asked for a room with a mountain view and the view was nice. Very quite. The property is very well maintained. A lot of different plants and we saw some wild animals on property. You need a car if you plan on leaving property. Too far...

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Helpful?
Thank Caroll5062
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your outstanding review! We are so pleased to hear that were able to enjoy our stunning views of the Catalina Mountains and our natural desert landscapes. Our team takes great pride in providing you and all of our guests with comfortable sleeping rooms and rejuvenating amenities. Your comments regarding our Azul service has been brought to our...

Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017

My wife and I visited the Westin La Paloma for 9 days as we always do in March. We have stayed at this hotel many times and were looking forward to enjoying an escape from the snow, relaxing by the Adult Pool and visiting some of the local attractions. This visit started out a bit rough when the room we...

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Helpful?
1Thank Stone13
About Hotel's Favourite Review
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you so much for your wonderful 5-Star review and more importantly for your continued loyalty to The Westin La Paloma. It is a true pleasure having you stay with us and pleased to hear that we can provide you with exceptional customer service and hospitality. We do deeply apologize for the inconvenience of having to change your room mid-stay...

Nevada
Reviewed 5 days ago NEWvia mobile

The Westin La Paloma has very hard beds. Many guests were complaining about this. The room information on their website states the opposite and needs to be corrected so they don't mislead their guests. The last time I stayed at this hotel, I left with a very soar back. This time I requested a mattress topper when I made my...

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Helpful?
1Thank luvtotraveljw
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your concerns during your recent stay with us. We are always striving to improve all of our guests overall experience and I am sorry to hear of the issues you encountered while you were with us. I have shared your concerns with our entire team to ensure we properly relay important information...

Chatham, New Jersey
Reviewed 5 days ago NEW

Beautiful property on the mountainside. Each room has a patio where the serene views can be enjoyed. The amenities (pool, golf course, tennis courts, exercise rooms) are well-maintained. The pool is nicely spread out so it does not feel crowded. There were plenty on lounge chairs and umbrellas by the pool. There are several options for food. Patrons can enjoy...

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Helpful?
Thank seekingnewplaces
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your exceptional experience with us! We are so pleased that you enjoyed our captivating views of the Santa Catalina Mountains as well as our many rejuvenating amenities and our Azul Restaurant. Our team takes great pride in providing you and all of our guests with the most personalized experience we can. We...

Las Vegas, Nevada
Reviewed 5 days ago NEWvia mobile

I was so impressed with the property! We came for a high school graduation. The rooms were so spacious and up to date! The pools were outstanding! We didn't have too much time to fully enjoy the amenities but they offered the full on work out ensemble for just $5 p/day in case you left yours at home. I have...

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Helpful?
1Thank Ro2trvl
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your outstanding review! We are very pleased to hear that you were able to enjoy our Gear Lending amenity and our fitness facilities. Our team is always looking for ways we can make your stay as memorable and personalized as possible. We look forward to another opportunity to create more memorable experiences for you. Be Well, Jim...

Arizona
Reviewed 6 days ago NEWvia mobile

I always come here for the swim up bar (Sabinos) since I am a member here. Always great drinks and service. But I also like to watch sports on TV. The main TV has been broken for weeks now. There are others working but can't see them. Maybe they could switch one of the working TVs. Wait, this is a...

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Helpful?
1Thank rogerxArizona
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your wonderful review. We certainly value you and your loyalty to Westin La Paloma. Your comments regarding the main pool TV has been brought to our leaderships attention so that we can see that it is addressed accordingly. We look forward to having you and your family join us for a fun Memorial Day weekend. Stay Well,...

Walnut Creek, California
Reviewed 1 week ago

The Westin La Paloma is a very nice hotel. We stayed 3 days. The rooms are set back from the pool and surrounded by trees and speculator views of the city and mountains. There are multiple pools and a few hot tubs. It was a bit overcrowded, college graduation weekend. The Room was very nice with comfortable bed, patio with...

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Helpful?
Thank SandraWCCA
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your experience with us. We are very pleased that you were able to enjoy our five-pool oasis, our views and natural desert landscape. Our team takes great pride in knowing that we have been able to create such a memorable experience for you. Thank you for sharing your concerns regarding the time...

Chattanooga, Tennessee
Reviewed 1 week ago

Well, first it is a Westin...they do hotels really well, but the true star is the grounds. The desert setting is spectacular....and then there are the views of the mountains and the golf course. No one told us they had a WATER SLIDE! Yeah, what fun! My husband had a great time and it is so worth whatever we paid...

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Helpful?
Thank Gracie324
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing our outstanding experience and for your five-star rating! Our team takes great pride in knowing that we have been a part of creating such a memorable experience for you. We are also pleased to hear that you were able to enjoy many of our amenities like our waterside and five-pool oasis. Thank you for recognizing Mark...

Newport Beach, California
Reviewed 1 week ago via mobile

On a recent weekend trip to Tucson some of our group tried to take in some services at the Red Door spa. What a mistake. Rude front desk clerks, small and very tired locker room and hot tub spaces, threadbare towels and robes, all with sky high prices and lots of attitude. Don't waste your time here, the hiking in...

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Helpful?
Thank NBDad
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your experience at the Red Door Spa with us. I apologize that facility and amenities were not up to both your and our expectations. I am very disappointed to hear that the staff was not focused on service or delivering the experience we expect. I have shared this feedback with the management team at the Red...

Danville, California
Reviewed 1 week ago

Booked the room 10-months in advance, but was given a room overlooking the parking lot. Bad room location, especially for those hotel rates. Restaurant management was efficient but at the cost of friendly customer service. Waiters, pool staff and service level employees were very nice. In fact, a couple of the room staff went out of their way to say...

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Helpful?
Thank RSV-CA
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for taking the time to share your experience. I am sorry to hear that your room location was not to your satisfaction. Please, always let us know if you are not satisfied with your room location and our front office team will do their best to find a more desirable location for you. Our team strives to provide...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: $202 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
42 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“E576 - Large room with balcony facing the mountains. Very quiet.”
SandraWCCA, 18 May 2017 | Read review
“don't get near the parking lot, especially rooms facing the parking lot.”
RSV-CA, 16 May 2017 | Read review
“Rooms overlooking the golf course have a beautiful view of the moon and stars at night. \”
Davidabear, 16 May 2017 | Read review
“All rooms are quiet and feel very private”
Elena552014, 13 May 2017 | Read review
“If you have small children, go for a first floor since patios on the ground floor are not fenced. at least those that we saw.”
IvanaV163, 11 May 2017 | Read review
5 of 5
Expedia.com
US$113* /night
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TripAdvisorUS$113
CancelonUS$117
Booking.comUS$113
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*Disclaimer
Prices are for 1 room, 2 adults
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