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Westin La Paloma Resort and Spa

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#15 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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Westin La Paloma Resort and Spa
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2,596 Reviews from our TripAdvisor Community

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There are newer reviews for Westin La Paloma Resort and Spa
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Showing 2,571: English reviews
California City, California
Reviewed 1 week ago via mobile

We had a very relaxing time. The property is huge, the rooms are up to the Westin standard large and spacious, well maintained property. We really liked it. We loved that they had an adult pool. Fitness center is great.

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Helpful?
Thank monica f
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your positive feedback! I am so glad to hear that we were able to create a memorable experience for you. We look forward to your next stay with us. Stay Well, Jim Morrissey- General Manager

Highlands Ranch
Reviewed 2 weeks ago via mobile

I remember a time where this property was the shining star of Tucson. Wow have times changed. I stayed here for four nights in business and this property needs some work. I'm Nkrumah sure if the merger with Marriott has the staff down but the staff was not friendly, helpful, or knowledgeable. My room wasn't available until 6pm, the room...

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Helpful?
Thank tboz1976
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

First I would like to thank you for your candid review and will make sure that all departments are aware of your experience. We value your thoughts and appreciate your feedback. I do hope you will give us another opportunity to recreate a memorable experience with our signature customer service and hospitality. We sure do look forward to that opportunity....

Santa Teresa, New Mexico, United States
Reviewed 2 weeks ago via mobile

My husband and I visited for a short two night stay. First off, I have to say how friendly and helpful the staff were. Our check-in was simple. We were taken by golf cart to our room which was great. The room was spacious and had all the little details of a great hotel. I loved the large bathroom and...

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Helpful?
Thank April C
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for visiting us! We are so glad to hear about your memorable stay with us and thoroughly look forward to having you stay with us again soon. Be well, Jim Morrissey- General Manager

Santiago, Chile
Reviewed 2 weeks ago

Very Nice Resort, you have everything over there, pool, bar, golf etc. Rooms are great with mountain or golf court view. Bar is awesome the same as the pool. Personal is nice and food and drinks are ok.

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Helpful?
Thank rsilvadiaz
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your visit! We are so glad that we could provide you with our iconic customer service and create a memorable experience for you. We look forward to your next stay. –Jim Morrissey, General Manager

Reviewed 2 weeks ago via mobile

We enjoyed the amenities at this Westin location. Pools are many and varied with different areas to lounge. Great pool bar. Grounds are beautiful-great for walking. Location is close to Catalina Mtns with hiking trails close by. Easy access to national parks and locations within the city of Tucson. All staff were friendly and helpful.

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Helpful?
1Thank Vikki B
Chicago, Illinois
Reviewed 2 weeks ago

I recently spent three nights at this hotel during a business conference. The lobby and main restaurant (Azul) are very attractive. Also, this hotel has a beautiful pool area and wonderful views of the mountains. The hotel is very spread-out and the hotel rooms are contained in numerous separate buildings. As a result, it is a fairly long walk from...

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Helpful?
Thank Charles J
Chicago, Illinois
Reviewed 2 weeks ago via mobile

Great location near the Foothills. Lots of dining options nearby. Awesome views. Beautiful grounds and pool. The resort is large, causing great distances to walk from parking lot/lobby/pool to room. Rooms are just average.

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Helpful?
Thank BeckyB710
Reviewed 3 weeks ago via mobile

Outside of the view this place is just okay. Went out to Tucson with my wife after she thought what she booked was to be a jam up staycation but somewhat of a let down on the quality of service. Kids in the swim up bar pool with bad 80s music playing and the wait for a bad drink every...

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Helpful?
2Thank Dallas5015
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Please accept my apologizes for not providing our traditional outstanding service. I thank you for your honest feedback and truly hope you will give us an opportunity to create a renewing and outstanding experience where we are provide you with excellent service. Stay well, Jim Morrissey, General Manager

Chicago, Illinois
Reviewed 3 weeks ago

We had 7 SPG members staying at the Westin La Paloma for the wedding of my son. The bride and groom went to check in Saturday night and they were put in a room with separate twin beds! On top of it the front desk staff and accounting dept charged 4 separate charges for that one night for the same...

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Helpful?
2Thank Tim71259
Jim M, General Manager at Westin La Paloma Resort and Spa, responded to this review

Please accept my sincerest apologies for not providing your guests with our traditional outstanding service. Thank you for you honest feedback and for the opportunity to improve. Please contact me directly so that I may assist with the billing questions. I hope that you will give us an opportunity to create a true renewing experience. Stay well, Jim Morrissey, General...

Gilbert, Arizona
Reviewed 3 weeks ago

I stayed at this resort for a business conference with GTM West. The hotel and grounds are beautiful. The grounds are very natural and I saw rabbits and other animals around the property. The service was excellent and the food at the restaurants, room service, and banquet service was all delicious. I live east of Phoenix and this is a...

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Helpful?
Thank AZTravelPlanner

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Region: United States > Arizona > Tucson
Price Range: $173 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#7 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
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Questions & Answers

Here's what travellers have asked, with answers from Westin La Paloma Resort and Spa staff and other travellers.
39 questions
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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your bill for errors before you leave. Have them e-mail you your final bill.”
 of 5 bubbles SalDrew, 4 Dec 2016 | Read review
“rooms by the golf course have a nice sunset view”
 of 5 bubbles Sequeira12, 2 Dec 2016 | Read review
“Rooms mountain view”
 of 5 bubbles rsilvadiaz, 21 Nov 2016 | Read review
“I would recommend a top floor with a mountain view.”
 of 5 bubbles 34JC, 10 Nov 2016 | Read review
“Sleeping rooms closer to the main building will have shorter walk. Ask for 2nd floor to avoid stairs/elevator.”
 of 5 bubbles momofthecs, 6 Nov 2016 | Read review
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