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Hawthorne Hotel

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#1 of 2 Hotels in Salem
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1,866 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
Salem, Massachusetts
Reviewed 21 September 2014

We live in Salem part of the year and consider The Hawthorn Hotel and Tavern on the Green a true treasure of Salem. It is an opulent experience without being too expensive for our senior citizen budget. Every body that works in the hotel is so courteous and considerate it is worth a cozy chair and delicious meal to be...

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Helpful?
2Thank Fran W
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Fran W, Thank you for your review of the Hawthorne Hotel. We love to hear from our locals as much as we do from our overnight guests. I’m so pleased that you have found a comfy spot in our Tavern on the Green, and are flattered that we played such a large part in your decision to purchase a...

Reviewed 20 September 2014 via mobile

The hotel is perfectly situated in Salem, walking distance to all the restaurants and tourist attractions. Plenty of parking, cute small room, bar and dinning area are nice. Only downfall was we came in to town for a wedding and the day of as we go to shower the water had been shut off. We were told due to maintenance...

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2Thank Jlopez670
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jlopez670, Thank you for your review of the Hawthorne Hotel. I’m glad that overall you enjoyed your stay with us. As you mentioned, the Hawthorne’s central location in downtown Salem makes us an ideal place from which to explore the city. Our parking lot is the largest on-site parking lot of any hotel or inn in Salem. As for...

London, ONtario
Reviewed 19 September 2014

My husband and I were very pleased with our choice to book the Hawthorne hotel and even stayed another night! Super staff and location! We liked the hotel as it was a "flavor of the area". We could walk everywhere and parking was free! The hotel staff gave us some good suggestions of what we could see and do around...

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Helpful?
2Thank Laurie J
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Laurie J, Thank you for your review of the Hawthorne Hotel. We are so pleased when our guests enjoy their stay enough that they choose to stay with us another night—what a compliment to our Hotel and to our team! Being centered in historic Salem, we also appreciate it when guests enjoy our history and its relationship to this...

Reviewed 19 September 2014 via mobile

The staff was entirely delightful and helpful. The general manager Juli was very pleasant and stopped by our breakfast table to see how our stay was. The hotel itself is nicely located to see all the wonderful sights of Salem. And the lobby and are rooms were charming and clean. We hope to be back.

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Helpful?
Thank Bryan E
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Bryan E, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us and that you found our staff to be so friendly and welcoming. I hope you equally enjoyed the many excellent attractions there are to visit in Salem. I always enjoy visiting with our guests, a habit I find allows me...

Knoxville, Tennessee, United States
Reviewed 16 September 2014

My husband and I loved our stay here! The Hawthorne made our first trip to Salem complete! Close to everything and we could not have been more pleased. The staff was great and I would like to give a special Thank You to Brynn....you were a sweetheart for putting up with all of our questions! The Evans

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2Thank PepperEvans2014
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear PepperEvans2014, Thank you for your review of the Hawthorne Hotel. I’m pleased that your first visit to Salem was so enhanced by our beautiful Hotel, its central location, and our welcoming staff. I will be certain to share your compliments with Brynn and the rest of our team. We hope to welcome you back again soon. Warm regards, Juli...

Jacksonville, Illinois
Reviewed 15 September 2014

I have always wanted to stay at the Hawthorne and I'm glad I did. It is a bit pricey for what you get, but it IS an experience. The staff are amazing, the location could not be better, and the public areas of the hotel are exceptional. The rooms are a bit small, but I did expect that. However, we...

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1Thank Oceanjunkie7
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Oceanjunkie7, Thank you for your review of the Hawthorne Hotel. I’m glad that overall you enjoyed your stay, and that you found our location and staff to be excellent. I’m also pleased that you enjoyed the many perks of your stay. We find that our prices are very competitive with the area due to the many amenities that you...

West Hartford, Connecticut
Reviewed 14 September 2014

My husband, two yorkies and I stayed at The Hawthorne for a wedding. It is the perfect place to experience Salem. The hotel is centrally located and you can walk anywhere; it is close to the water, the Peabody Essex Museum and the witch museums. Additional positives include free parking, a reasonable pet fee ($15/dog/night) and a helpful and friendly...

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Helpful?
1Thank J and M M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear J and M M, Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your family enjoyed staying with us With regards to the outside alcohol, Massachusetts liquor laws prevent us from allowing outside alcohol in the Hotel without compromising our liquor license. We did take a look at our Tavern glasses, as your issue...

Berkeley, California
Reviewed 13 September 2014

The staff at the hotel are lovely and so helpful. The room was attractive, very clean, comfortable and given the age of the building, really a great surprise. Stayed for three nights and it was really great. very conveniently located, to boot. And a wonderful, cozy and charming Italian restaurant directly across the street!

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Helpful?
1Thank Ben G
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Ben G, Thank you for your review of the Hawthorne Hotel. I’m glad you found your room to be so pleasant and welcoming. Though we take great pride in being a historic hotel, we are also aware of the needs of our modern guests. Our rooms are each individually furnished for comfort, with mattresses made here in Salem, and...

Reviewed 12 September 2014 via mobile

We visited Salem on an impromptu trip... So glad we chose her to stay!! Very clean rooms, friendly and helpful staff couldn't ask for a better trip! We ate at both restaurants and enjoyed both very much... The tavern had great drinks. The staff gave recommendations in what to do in the area. We will definitely be back!!! A+++

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2Thank Robynn S
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Robynn S, Thank you for your review of the Hawthorne Hotel. Salem is such a great city to stay in, especially at this time of year, and I’m so pleased that you took your spontaneous journey and found us. I’m glad that you also took advantage of our two in-house restaurants, Tavern on the Green and Nathaniel’s, both of...

Morristown, New Jersey
Reviewed 11 September 2014

We stayed for two nights in Salem and found this hotel to be relaxing and charming. It is an old hotel with great history and stories to tell. The room was beautifully decorated to fit the time period, but came with a newly updated bathroom which was perfect! The hotel is very clean and the staff provided excellent service. We...

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Helpful?
1Thank Kate C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Kate C: Thank you so much for the detailed and very kind review. Clearly you are the kind of traveler who “gets” what it is like to stay in a unique, historic property. We sincerely appreciate your kind words about all of the amenities we offer, as well as your detailed commentary about your experience in Nathaniel’s Restaurant (which,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: $141 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
12 questions
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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rooms will be lovely.”
 of 5 bubbles walshy54, 8 Dec 2016 | Read review
“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
“The suites are well worth the extra cost.”
 of 5 bubbles barbararaelavaqu, 13 Nov 2016 | Read review
“During the October Season Packages are offered, look to book the year before.”
 of 5 bubbles JosephN531, 6 Nov 2016 | Read review
“I requested a quiet room and it was granted (I was on the 5th floor).”
 of 5 bubbles Emilialoves2travel, 3 Nov 2016 | Read review
5 of 5
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