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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1,866 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
San Francisco, California
Reviewed 4 August 2014

I loved this hotel. Everyone was so helpful and friendly. The room was a little small, but it was tastefully decorated and immaculately clean. The bathroom was gorgeous! Thank you so much-- my stay here was perfect.

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Helpful?
Thank SuzanneSF
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear SuzanneSF, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you found your room to be welcoming. Because we operate a historic hotel our room sizes do vary from those of a contemporary chain hotel, but we feel we make up for that in our unique charm and atmosphere....

Pennsylvania
Reviewed 4 August 2014

Old hotel charm, staff friendly, tavern restaurant good. Rooms leave a lot to be desired, ours was so small we couldn't even unpack without bumping into one another. Walking distance to cool places in Salem.

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Helpful?
Thank newmaninseinfeld
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear newmaninseinfeld, Thank you for your review of the Hawthorne Hotel. I’m glad that you enjoyed the charm of our Hotel and our friendly staff. Because we are a historic hotel, our rooms vary from the standard rooms you would find in a contemporary chain hotel. As opposed to two or three different room types, we offer thirteen different room...

Baltimore
Reviewed 4 August 2014

As they say location, location, location! But the Hawthorne goes well beyond just location. The staff were friendly and courteous. The hotel in general is just stunning. Take some time to look around the hotel and read about the history, its really interesting! I would have loved to seen the top floor that they mention in the lobby. We were...

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Helpful?
1Thank Vixia
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Vixia, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you took the time to really explore the Hotel and take in its history while you were here. The Salem Marine Society is the top floor you referred to, and while there are special showings during the Sails &...

Marblehead, Massachusetts
Reviewed 3 August 2014

This historic hotel has the best location in Salem. It's beautiful, has very friendly staff, and has excellent food in both restaurants in the hotel (Sunday brunch is a must). A short walk to most sites in Salem. The rooms are definitely older, but the beds are very comfy, and the ambiance is what one would hope for in an...

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Helpful?
1Thank Totalvictory
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear cooperrun, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and appreciate your kind words for our Hotel, our two excellent restaurants, and our welcoming team. We agree that the Hawthorne’s historic charm is exactly what one would expect of a city with Salem’s rich history. We are proud to maintain...

Reviewed 2 August 2014

This hotel was amazing, clean, comfortable, friendly and helpful staff. I loved the coffee set up in the main lobby with the classic, comfy furniture to sit, sip coffee and read the various newspapers that they supplied. Beds were so comfortable, the rooms were old but very clean. Also, the free parking was a great amenity and the hotel is...

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Helpful?
Thank Susan S
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Susan S, Thank you for your lovely review of the Hawthorne Hotel. We are so pleased that you enjoyed your stay with us, and appreciate the many wonderful compliments you have for our beautiful, unique Hotel and its excellent staff. With the Hawthorne being centrally located in historic Salem, it’s true that we are within walking distance of the...

Reviewed 1 August 2014 via mobile

Stayed one night in 616. Staff was very friendly. Noted the Free Parking and were allowed to keep our car there beyond our check-out time as we explored Salem. The room and hotel was extremely clean. Beds were comfortable! We were able to walk to everything in Salem. We would happily stay there again!

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Helpful?
Thank Sandy B
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Sandy B, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that the ability to park your car without worry proved helpful to you. With Salem being a great city for walking, we know that guaranteeing parking to our overnight guests is important, even beyond checkout time, so that you...

Toronto, Canada
Reviewed 31 July 2014

Just returned from 4 nights @ the historical & lovely Hawthorne Hotel. This charming hotel is perfectly located for all sights, tours, etc. Stayed in a deluxe room which offered 1 1/2 baths which was extremely handy! The hotel offers nice touches like complimentary coffee & tea all day. Friendly staff. Excellent service. If you plan on visiting Boston, you...

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Helpful?
Thank MsBloves2shop
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear MsBloves2shop, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed your stay with us. The Derby rooms are certainly ranked high among our guests for their extra space and some with additional bathroom—always a perk when traveling with a few people! I’m glad you also took advantage of the Hawthorne’s wonderful location in Salem....

Lumberton, New Jersey
Reviewed 30 July 2014

A company I for which I was interviewing, booked me into the hotel. While I was not expecting much, I was delighted with the staff, service, and quality. Not expecting much from a historic hotel, the friendly people staffing the front desk warmly welcomed me after I drove more than 300 miles through several metropolitan areas. The room was clean,...

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Helpful?
1Thank J C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear J C, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that you felt so welcomed after a long journey to Salem that you stayed with us another night—such high praise! As you experienced, we take great pride in being one of the Historic Hotels of America, doing our best...

Philadelphia PA
Reviewed 29 July 2014

The Hawthorne Hotel is centrally located in Salem MA, within walking distance of museums and shops, and within a mile or so of the waterfront. The dining room is quiet and very comfortable and the staff is very accommodating. The lounge is also comfortable and less expensive than the main dining room. Great for events. Wonderful historic hotel. Avoid on...

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Helpful?
1Thank Curlyhead49
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Curlyhead49, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us. It seems you took advantage of our great location to enjoy Salem’s wonderful attractions and beautiful harbor. I’m also glad that you were able to experience both of our in-house restaurants, and that the service was excellent in both. Nathaniel’s is...

Burlington VT
Reviewed 29 July 2014

We stayed at the Hawthorne for one night. We purchased the museum package which gave us tickets to the Peabody Essex Museum just a block away. We felt that the value was very good, and the service couldn't have been better. Front desk staff was friendly and helpful from start to finish. The location was excellent for exploring Salem. We...

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Helpful?
Thank LisaHVT
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear triskank, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you took advantage of one of our many great special packages. The PEM package is certainly a hit, especially with the Museum currently hosting the wonderful Turner and the Sea exhibition. I appreciate your kind words for our staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: $141 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
12 questions
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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rooms will be lovely.”
 of 5 bubbles walshy54, 8 Dec 2016 | Read review
“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
“The suites are well worth the extra cost.”
 of 5 bubbles barbararaelavaqu, 13 Nov 2016 | Read review
“During the October Season Packages are offered, look to book the year before.”
 of 5 bubbles JosephN531, 6 Nov 2016 | Read review
“I requested a quiet room and it was granted (I was on the 5th floor).”
 of 5 bubbles Emilialoves2travel, 3 Nov 2016 | Read review
5 of 5
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